Newlighting.co.uk has a consumer rating of 1 star from 1 review indicating that most consumers are generally dissatisfied with their purchases. The most common issues with Newlighting.co.uk are around customer service, which is not as good as expected by some customers.
I placed an order in January and was promised it would only take three weeks to complete. I e-mailed them in February to ask the status of my order only to be told the order would take two to three weeks longer than expected. I e-mailed them again on the 4th March. This time i was told they would have my order on the 22nd of March and it would be shipped by next day delivery service. Having heard nothing i e-mailed them on the 22nd of March got no reply, tried to ring them all morning on the 25th March all i got was the engaged tone e-mailed them three times on the 25th March final e-mail was a bit strong got a reply at last saying they had ceased trading and contact my credit card company for my money back. I think going bust is a real result so nobody else will have to go through what seems like hundreds of other people have.See critical reviews
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