• Newchelsea.ca

Overview

Newchelsea.ca has a rating of 1.0 star from 1 review, indicating that most customers are generally dissatisfied with their purchases.

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Thumbnail of user sandora
12 reviews
22 helpful votes
August 9th, 2023

Day 1: move-in: the key person to let me and movers in was 1 hr & 10 minutes late.
Run by Filipino mafia, apartments, buildings and surroundings, garbage, entrances, heating, hallway carpets, ventilation NON or dangerously insufficient, laundry room ALL filthy, zero ventilation (they keep shutting the one small window across laundry-leaving highly circulated area stuffy, smelly & dangerous.
Filthy dirty floors, poorly kept. Carpets never vacuumed. I have heard the vacuum twice for 50 seconds in 15 months.
Also huge asbestos issues that they ignore or doing close to nothing to update or bring up to good standings.
They dealt with asbestos issues in a suite two over to mine and after they a week of work - workers left horrible white footprints on the hall carpets they only vacuumed them off badly a week later. The halls have horrible air quality due to lack of cleanliness, smokers (pot and cigarettes) and high traffic, so this horrible fine white dust left behind by the workers from asbestos deals all went into all the other suites including mine. I have to vacuum and wash floors every day.
I didn't have heat from September to January.
And my name & code at entrance buzzer was not updated for 2 months, finally after a dozen reminders the lazy guy updated.

When I moved in the window didn't have blinds for 8 days
The bathroom tub didn't have water hose or knobs, or even shower curtain rod, I had to use pliers to open and shut water for almost a month.
Bathroom didn't even have a towel hanger and the cabinet mirror was broken inside with a huge hole exposing the insides of the walls/asbestos.
The kitchen cabinets were missing main shelf that was finally put in 10 month after I moved in.
The tenant across from me bombarded me with his garbage at the door for 7/8 day in a roll but because hallway carpets never get vacuumed or cleaned went unnoticed: no one ever said sorry for all the garbage you put up with for a year. It took weekly complaints, month after month for them to finally handle(poorly but handled).
I do not recommend this senior company, they had the audacity to give me a rent increase after a 12 months nightmare of issue after issue. Horrible horrible company and the people/worker/janitor hard/difficult/rude to deal with. I am waiting for a better company to go to hopefully very soon.

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