From the business
Launch your site with domains, website design, hosting, and online marketing with Network Solutions. We make bringing your site or eCommerce store to life easy? And fun!
NetworkSolutions Reviews Summary
The company's reputation is marked by a stark divide in customer experiences. On one hand, some clients commend the quality of specific services, particularly in web design and SEO assistance, highlighting instances of exceptional customer support. However, a significant number of reviews reveal persistent issues, including slow response times, inadequate technical support, and billing disputes, which contribute to a growing sense of frustration among long-term users. Overall, while there are positive interactions, the prevailing sentiment underscores a troubling decline in service quality and reliability, prompting many customers to seek alternatives.
This summary is generated by AI, based on text from customer reviews
Signed up for free trial then after not choosing to use your platform i removed my card from online and you guys still charged me.
I was charged even though I had already cancelled. Done with services.
Customer service is horrible. I would rather talk to Comcast.
Have been locked out of registered domains for months. Opened cases with support, whose only solution to re-allow access was to send a verification e-mail... to the domains which cannot be accessed!
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I appreciate the help and patience Web.com had with me. I've had personal challenges that has slowed me down a bit.Thank you! Moving forward... :)
Quite difficult with only a cell phone and I get told different things each time I can for help. I refuse to use the online help because they have been useless. If I could cancel everything and get my money back I would.
Appreciate my help felt supported and found the answer
Very reliable with strong support compared to other service providers.
I have a domain somegaveitall.com that was on Dobster but Web.com acquired my account. The website was built with WORD PRESS and now the domain is not live on the internet and I've spent hours and numerous times talking to tech people and they can't fix the error connecting to database. I was told to get hire a tech design person to fix it. I am so angry that my website has been down since web,com bought them. I am told that WEB.COM does not use WORD PRESS so I am left without having my site online. I have 3 domains that were brought over from Dobster. One of others didn;t work until I paid for a security certificate. So far this sucks and I am looking to move my accounts to somewhere else.
Horrible service cancelled and still billed. Attempted to contact chat for help and received none
I tried to cancel auto-renew and could not figure it out. By the time I got to contact support, they told me that I could never get a refund even if I contacted them the next day. The phone number NEVER works on the Credit Card where you get the charge. It's obvious that customer service is not the top priority of Domain.com.
I don't want to be forced to set a pin. Or spammed with email about contact information. 100% this is a nuisance and I would not recommend this service to anyone.
I am extremely disappointed with the service from Domain.com. I've been trying to get a refund for $72 since July 24th, and the experience has been nothing short of a nightmare. Despite multiple attempts to contact them, they have failed to provide any clear updates or even respond to my emails over the past seven days after I provided my PayPal details.
Their customer service is shockingly slow and unresponsive. To make matters worse, the issue arose because they charged me for a Google Workspace subscription that I had already canceled. It's unacceptable that I've had to chase them for a refund that should never have been charged in the first place!
This kind of treatment shows a complete disregard for customers, and I would strongly advise others to think twice before using their services.
I really liked the education and the speed with which I was attended to.t
When you study it and make your choice rightly, domain is working for you
Whenever e got stuck I received soup from the staff always which made me extremely easy to complete my website easily!
Its too hard for the website owner to send me the correct link so I can make website changes on her EComm site. Cant you make it easier for them so I can login and do the work? Please add 24 hour CALL IN TECH HELP or make your website easier for them to add user roles like Wordpress... only in the Ecomm sites.
Building a website has been fun and the system running my website runs smoothly. Fantastic website
Just started, so far, so good. I will share an accurate review after I have more time to use your site. Thank you.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members