From the business
Launch your site with domains, website design, hosting, and online marketing with Network Solutions. We make bringing your site or eCommerce store to life easy? And fun!
NetworkSolutions Reviews Summary
The company's reputation is marked by a stark divide in customer experiences. On one hand, some clients commend the quality of specific services, particularly in web design and SEO assistance, highlighting instances of exceptional customer support. However, a significant number of reviews reveal persistent issues, including slow response times, inadequate technical support, and billing disputes, which contribute to a growing sense of frustration among long-term users. Overall, while there are positive interactions, the prevailing sentiment underscores a troubling decline in service quality and reliability, prompting many customers to seek alternatives.
This summary is generated by AI, based on text from customer reviews
I am having trouble setting up my email. I've gone to support and they have been of no help..
When ordering, when I entered my email address the autocorrect changed ".com" to ".con" resulting in 2 hours of waiting and messaging and days before I got this confirmation. Please look into improving your tech support.
My email service is not working nor my shopping cart. It has been a week.
It's difficult for me to find how can I contact you for support.
We have been provided necessary guidance along the way to our new website.
I purchased a domain name on Sunday. As of Thursday, I still do not have the domain, but the money for the product has been paid. To get help, you can only chat with someone. When I reached out for help, the chat person (AI?) basically told me that I had to wait another 24 hours before someone could help me and answer via email, even though I could not email anyone. As of this moment, I have to figure out why I am having issues. Why do I not have access to a product that was paid for? Without talking to a live person.
The website is not user friendly. It can be clunky to find what is needed.
I like the fact that i dont have to wait 90 days to transfer the domain
I selected 1 domain and ended up paying for 2. Now I cannot stop it.
Slow for chat to respond or give correct information, thi8sb there's a language issue sometimes. Taking ages to register google workspace.
I am unable to verify domain and i purchased the google account services provided and un able to do so, I also tried contacting the 800 number and i keep gettng hung up on
I bought a domain but apparently I have two. The second one was on auto-renew. A bit of a scam you have going here.
Web.com made a typo on my email address. Now they want me to provide a notarized statement, id and a utility bill to change their mistake. This is terrible customer service! Just fix your mistake and don't waste my time!
Easy to navigate, but don't like the auto add-ons that I had to catch at checkout
I tried to purchase additional Domain and was told it was under review... I dont understand given the first purchase was very smooth
This site was literally created by junior devs. Theres absolutely no multifunctional properties or videos online about it. All the references are horrible in the help section along with the customer service. I would never make a website for myself on this site. Thankfullly I'm a dev for someone else. Get the framework right and then work down from there
The site isn't user friendly and just directs me to pay more money. I'd be more likely to pay money down the road if it were more user friendly with regard to what I've already purchased..
I could not get the EPP transfer code. I could not get to the edit security answer page because the chat window hid my accerss
Transferring domain and creating website is not easy. Help links still not helpful
I am slowly getting the hang of building my web page.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members