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Launch your site with domains, website design, hosting, and online marketing with Network Solutions. We make bringing your site or eCommerce store to life easy? And fun!
NetworkSolutions Reviews Summary
The company's reputation is marked by a stark divide in customer experiences. On one hand, some clients commend the quality of specific services, particularly in web design and SEO assistance, highlighting instances of exceptional customer support. However, a significant number of reviews reveal persistent issues, including slow response times, inadequate technical support, and billing disputes, which contribute to a growing sense of frustration among long-term users. Overall, while there are positive interactions, the prevailing sentiment underscores a troubling decline in service quality and reliability, prompting many customers to seek alternatives.
This summary is generated by AI, based on text from customer reviews
Support lackluster in fixing issues promptly. A far stretch when we were with Dotster before they bought out.
They bought out mydomain.com, doubled renewal fees, and eliminated all free features. After 20 years with mydomain.com, I have no option but to move all of my domains and services elsewhere. Web com will fail.
As I've already told you, when this site was mydomain.com I could log in easily, go to the list of domains, extend a subscription easily, etc. I now longer can even log in. You've evidently lost my password.
Poor service/support. Wasted my valuable time. Dotster stopped telephone support and after the web.com acquisition, i was never notified that telephone support was available. Also, email servers were frequently blocked by google and Microsoft.
Still struggling to figure out the new pages here. I don't know what else to say.
Your chat support is quite disappointing. Huge delays in responses. This is the second time I am trying to get my questions answered. Dotster was so much better with their support.
Every time we publish our website it becomes unavailable. No one can access it. It closes the connection before loading the site. I'm also not really pleased with the cost of the eCommerce going from 3.95 per month to 35.
A year ago I was told I would no longer be receiving the discounted pricing I had previously received as a former Dotster reseller, it was made clear to me that Domain.com/Web.com no longer wanted my business, nor that of my clients. I am thus being forced to move all my domains and my clients' domains to another registrar. The support I have received has been very disappointing, and Web.com is making it very, very difficult to transfer the domains.
When dotster merged with web.com, I've had nothing but issues with every one of my services. Though eventually several things were resolved, (after 29 days of things not working) the big one. As in not being able to receive emails has not been resolved. Currently I am at day 41 of not being able to receive emails. Several tickets, calls, etc. my patience is at it's end.
Terrible transition, completely incompetent. Now they are removing features like free email forwarding.
I have had an SSL issue since apparently they switched from MyDomain to Web.com. My website has been unable to be reached due to this SSL issue. I have done everything that was asked to be completed. Certificate was reissued after several tries, but it will not upload to the site. I keep getting an email every 24-48 hours stating they are still working on it, but they do not have a resolution. This is completely unacceptable.
The hosting site is always too slow, no support at all, charge 50.00 USD TO see if can give support, backup service does not supported anymore
No more email forwarding - no management possible - your are crooks
Your hosting service so cheat user. Last time tell me can create up 500 email, And now said I can create only 10 email. And now I can created only 8 email.
I've been trying to sort out an authorization code to transfer out for 1 1/2 months. I have sent numerous emails and spoken repeatedly with people on the phone and now find that you have closed my escalated issue. This is the worst service I've ever had from a web company.
Tough getting my domain transferred. Took too long. Customer service not great.
You discontinued email forwarding... completely unacceptable
The paid forwarding email has forced me into a new email service called "Professional Email". Unfortunately it doesn't work, and no one on tech support understands how to fix it. You will be losing a customer as soon as I can transfer to a different service.
Unable to identify method for forwarding emails. Chat and phone assistance ineffective.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members