From the business
Launch your site with domains, website design, hosting, and online marketing with Network Solutions. We make bringing your site or eCommerce store to life easy? And fun!
NetworkSolutions Reviews Summary
The company's reputation is marked by a stark divide in customer experiences. On one hand, some clients commend the quality of specific services, particularly in web design and SEO assistance, highlighting instances of exceptional customer support. However, a significant number of reviews reveal persistent issues, including slow response times, inadequate technical support, and billing disputes, which contribute to a growing sense of frustration among long-term users. Overall, while there are positive interactions, the prevailing sentiment underscores a troubling decline in service quality and reliability, prompting many customers to seek alternatives.
This summary is generated by AI, based on text from customer reviews
Love web.com, very easy to use. Customer service has been great.
I cannot update the company payment method using my PayPal account
Dotster user you totall f'ed up. When you took my account from dotster you migrated the password hash without checking if the password policies match. So, my password was 10 words long but you only allow 16 chars. That caused my account to get locked at least a few times before I figured out the problem. Honestly I'm not even sure your tech team knows about this issue, even today. Congrats, your tech stack and QA team might as well not exist.
Then after getting my account fixed, on my own, you still locked it. And even though I had payment information when my domains went to aut-renew you didnt renew them.
What a lousy company
Mirror the old Doster login, or allow a pass through for those of us that have been part of the Dotster site for decades
Need to support 2fa apps, login process is crap, had to use an incognito window to login after working with a support rep. Support rep supposedly disabled 2fa but that still sent via email when using the incognito window
Angry about the mail redirection situation.
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Would like to see more options with scheduling. I don't have the ability to allow people to create reoccurring appointments as well as confirming appointments as they are requested.
I only used this on desktop but the layout of the website and user friendliness was decent, just not super easy. Automated shipping options on web.com would make it the tits meow
I haven't had much time to see any differences... just confusion because its something new.
An outstanding ticket to simply add one email user to google workspace has not been addressed in 5 weeks.
I'm extremely unhappy you've said your going to disconnect my email forwarding without giving any alternatives!
Stay as far away as possible. I reinstated my domain with them. They immediately had backend server issues that their highest technical team could not resolve. They refunded my money but kept my domain. For weeks I was told I was getting my domain back and when it failed, I was repeatedly thanked for my patience and understanding but it would be a few more days. Today I was told that I got my money back but I could not get my domain back until at least 60 days. They have forced me out of my domain and business because they couldn't keep their end of the contract and activate my domain name.
I was an original Dotster client. Great, world class service. And now three acquisitions later it sucks!
You gave me bad advice about the ICANN verification service emails I received and my site was taken down. I'm furious. I went to the trouble of checking directly with your help desk and you told me to ignore the emails. You have no reference to them on your site, and then I get taken down. Useless.
So far the process has been pretty seamless outside of one of our domains the auto pay CC did not transfer.
Not that great so far. Let's see how it goes from here. I paid for SSL, and nothing has happened. The buttons aren't working on teh site.
Some of the links don't visibly look like links making it difficult to setup the site. Specifically the Domain management and SSL certificate setups.
The editing part of the website is a little tricky and there's a lot to learn about opening a store. I literally have no budget trying to start on a shoestring so the time it's taking me a little longer than I thought. The AI versions didn't fit the vibe I was going for.
Been great to work with! The plat form is easy to use. I have developed 3 websites using the service for the past 4 years.
THE COMPANY IS BASED OUT OF THE PHILIPPINES WHERE OPERATORS ARE TRAINED TO BE VERY POLITE, BUT ARE UNABLE TO HELP. CREATE WORK TICKETS THAT GO NOWHERE TO NO ONE WHO CAN HELP. THEY ARE QUICK TO TAKE YOUR MONEY THEN PROVIDE NO SERVICE OR HELP WHEN YOU NEED IT. WHEN YOUR RENEWAL PAYMENT IS DUE, THEIR CARD PROCESSING DOESN'T WORK (THEY SAID THEIR HAVING PROBLEMS WITH MANY CLIENTS CARDS) SO THEY CANCEL YOUR WEBSITE AND ITS LOST. BEWARE!
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members