• NerdKudo

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Overview

NerdKudo has a rating of 3.33 stars from 18 reviews, indicating that most customers are generally satisfied with their purchases. NerdKudo ranks 25th among Video Games Other sites.

What reviewers want you to know

Positive highlights

  • Bought a Gilmore Girls shirt from this store and I received the package yesterday, 2 days earlier than I expected.

Critical highlights

  • I would have expected them to care about good customer service a little more.
How would you rate NerdKudo?
Top Positive Review

“Delivered as promised!”

Garlene M.
1/21/16

I was skeptic about the quick shipping offered by the store as my previous experience with other stores took 20 to 30 days before I received the products. Since I was not in a hurry anyway, I tried ordering this pocket watch necklace for my daughter who is crazy about Sailor Moon collectibles like me. And I’m glad to have made the right decision because I got the package in half the time that I’m used to! I’m very satisfied with the service and the product quality! Highly recommended!

Top Critical Review

“Bloody Awful”

Andrew C.
1/4/17

Shirt I ordered felt terrible and the shirts arm sleeves were gigantic. It was a unisex adult small tshirt, and the arm holes were legitimately large enough to fit my entire head into it. Shirt looks awful because of it so I'll never wear it, very disappointing. They won't even post my review on the site because I didn't give them 5stars like the others they made visible.

Reviews (18)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (6) 2 days (3)
Thumbnail of user lucretiar1
1 review
0 helpful votes
December 29th, 2016

I ordered an in-stock, non-customized sweatshirt 2 weeks before Christmas, which according to the site was plenty of time to get it in time. Not only did it not come in time, but customer service did not answer my e-mails for days, and then just blew me off.

I finally got the sweatshirt and it's very flimsy. For $40 I expected better quality.

Tip for consumers:
try a different one

Service
Value
Shipping
Quality
Thumbnail of user tinaj34
1 review
0 helpful votes
February 11th, 2016

So far the quickest online store to deliver products that I’ve tried in my 3 years of buying things online!

Thumbnail of user andrewc163
1 review
0 helpful votes
January 4th, 2017

Shirt I ordered felt terrible and the shirts arm sleeves were gigantic. It was a unisex adult small tshirt, and the arm holes were legitimately large enough to fit my entire head into it. Shirt looks awful because of it so I'll never wear it, very disappointing. They won't even post my review on the site because I didn't give them 5stars like the others they made visible.

Thumbnail of user garlenem
2 reviews
2 helpful votes
January 21st, 2016

I was skeptic about the quick shipping offered by the store as my previous experience with other stores took 20 to 30 days before I received the products. Since I was not in a hurry anyway, I tried ordering this pocket watch necklace for my daughter who is crazy about Sailor Moon collectibles like me. And I’m glad to have made the right decision because I got the package in half the time that I’m used to! I’m very satisfied with the service and the product quality! Highly recommended!

Thumbnail of user alexb137
3 reviews
4 helpful votes
January 27th, 2016

Reliable and fast service. Great and budget-friendly products. I love this store!

Thumbnail of user jacobs77
1 review
0 helpful votes
March 18th, 2016

I ordered my item 3 days ago and it is still "processing". When I originally asked for my tracking number I was informed by customer service that the order was still processing so I wouldn't get a tracking number until it sent. Let me tell you - my credit card sure isn't "still processing"! When I wrote again to express my concern, customer service stopped responding. I am about 5 minutes away from disputing the charge with my bank. Shame on this company and its deplorable customer service standard.

Thumbnail of user donnahb
1 review
1 helpful vote
April 16th, 2016

I had a little issue with my original purchase. I ordered for the necklace but was sent the key chain one. I was really upset because I was planning to give it as birthday present for my son. I got in touch with NerdKudo and after giving all the information, NerdKudo went above and beyond to assist me. I was very thankful. They even ensured that the replacement made it in time for my sons birthday and did not take back the keychain. Instead, they gave it as a gift for the inconvenience. I am very pleased with my purchase and eventhough the keychain is not what I wanted, they are both great quality. My son is going to love this Zelda necklace.

Thumbnail of user commun3
1 review
0 helpful votes
May 27th, 2016

This site is beautiful, the products are lovely and would be worth buying. But unfortunatley anything and everything from their Chinese warehouse gets lost at sea apparently. Attempted to speak to customer service, got a halfhearted forum response that was seemingly positive. Have yet to hear from China EMS, or a supervisor despite claiming an item was shipped, getting a non working tracking number. How is it that the one item I want ships from China? Use at your own risk.

Tip for consumers:
Don't, you'd be better off looking on the anime section of deal extreme, it may have lead paint and tears on it, but you will at least get your item.

Thumbnail of user marthar27
2 reviews
1 helpful vote
January 14th, 2017

Fast & efficient! Great customer service. Shirt size is spot on and comfy! Hope the Grey's shirt won't shrink else I will change this review. Thanks!

Thumbnail of user beckys56
1 review
0 helpful votes
January 12th, 2017

I ordered this mug for a friend for Christmas. I ordered it around the same time as I ordered several other packages from Amazon. While the tracker on the delivery website said the package was delivered, I never received a package. I emailed the company as soon as I realized they said it was delivered and I didn't have it. Well its January 12th now, and I still don't have the mug, and also they are refusing to refund me for my purchase. I'd like to point out I received all my package from Amazon that same week with no problem as expected. I understand things happen and it might not have been their fault, but the customer (me) is the only one paying for this mistake, and this surely wasn't my fault either. I will not be ordering anything else from this company and will be posting negative reviews on many websites. I would have expected them to care about good customer service a little more.

Thumbnail of user melj24
1 review
0 helpful votes
November 21st, 2017

What is there phone number. Been trying to cancel an order for 2 days. So one response to you. About to report to BBB

Thumbnail of user bradeys
1 review
1 helpful vote
June 6th, 2016

I ordered a shirt from this company it said overseas warehouse orders take 3 to 5 weeks. It has now been 2 months and havent seen anything. I just contacted customer service... but i doubt ill ever get my item

I wouldnt order from this website

Thumbnail of user scottd70
1 review
1 helpful vote
January 14th, 2017

My niece asked a customized mug from this seller for Christmas after seeing it on Facebook. So I ordered it for her immediately hoping that it will arrive on Christmas. And it did! My niece was so happy and I'm very happy too! Fast shipping!

Thumbnail of user peterb137
7 reviews
12 helpful votes
January 29th, 2016

My girlfriend convinced me to give a review for Nerdkudo. She is head-over-heels in love with the Sailor Moon Pretty Charm Bracelet I bought for her birthday. I got it 2 days before her birthday. It was packed in a black velvet bag so I just popped it inside a small box and have my sister wrapped it with a gift wrapper in her favorite color. And after a romantic birthday dinner, I gave it to her. She did not look surprised because she already expected that I have a gift for her, but she screamed in happiness when she opened the box and found the bracelet. She loved collecting Sailor Moon items. It's been a hobby for her since she was 12 years old. She's 22 now by the way.

Before I turn this review into a novel, I want to give Nerdkudo 5 star for product quality and good service. We will surely do business with them again in the future.

Thumbnail of user kristines14
2 reviews
0 helpful votes
February 8th, 2016

Love the quality and design of the necklace I got from Nerdkudo. What I also like is that, I got the item one week before Valentine’s Day. Now, I have something to wear on my dinner date with Jason on Sunday! I highly recommend this store to all geeks out there!

Thumbnail of user gracem66
1 review
0 helpful votes
May 24th, 2016

Bought a Gilmore Girls shirt from this store and I received the package yesterday, 2 days earlier than I expected. Love how soft the fabric is and the fit is true to size. Nerdkudo's service and products are the best! I love how fast they shipped my item!

Thumbnail of user tommym49
1 review
0 helpful votes
February 17th, 2016

I know the risk of buying things online because some sellers will try to rip you off by sending you damaged, low-quality, or wrong products. Some offers product replacement but you will have to pay for the shipping – which may cost higher than the price of the product itself. But then, I’m a sucker for a sale…and that’s the risk I have to take! I have my share of bad experiences but they’re not enough to put me off shopping online! NerdKudo made me trust online stores again. Thanks for shipping the right product (Fallout 4 necklace) that I paid for, and making sure that I get it on the time that we agreed! Keep up the good work guys!

Thumbnail of user vincew18
1 review
0 helpful votes
May 16th, 2016

Thanks for the quick delivery of my Charizard sweatshirt! Keep up the excellent service!

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