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  • Neopets

Overview

Neopets has a rating of 1.8 stars from 37 reviews, indicating that most customers are generally dissatisfied with their purchases. Neopets ranks 117th among Kids Games sites.

  • Service
    5
  • Value
    5
  • Shipping
    2
  • Returns
    2
  • Quality
    4
Positive reviews (last 12 months): 0%
Positive
0
Neutral
1
Negative
4

What reviewers want you to know

Positive highlights

No positive highlights yet

Critical highlights

  • and customer service was USELESS, they don't get back to you.
How would you rate Neopets?
Top Positive Review

“15 years player”

Helene L.
8/19/19

Neopets is the best virtual pets game ever! I started playing at 20 years old and I am still addicted. The staff is now more professionnal, take care of their players and some of my friend were able to get back their old frozen main account with deals. Chatting with people from all around the world with respect. You will love playing games, dressing pets, paint them, it is easy to trade NC wearables. For free users it is best having an ad block.

Top Critical Review

“Outdated site with loads of rude CS and players”

Djoee G.
1/20/20

Doesnt get any worse, notorious CS and unfair freezing, outdated system, megalomaniac users and staffs alike with big ego. Stay away from the site if you pay for premium they will keep charging your card although you cancel membership. Scam scam scam. Should've a petition to audit and charge this scam website.

Reviews (37)

Rating

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Reviews that mention popular keywords

customer service (3)
Thumbnail of user helenel23
1 review
0 helpful votes
August 19th, 2019

Neopets is the best virtual pets game ever!
I started playing at 20 years old and I am still addicted. The staff is now more professionnal, take care of their players and some of my friend were able to get back their old frozen main account with deals. Chatting with people from all around the world with respect.
You will love playing games, dressing pets, paint them, it is easy to trade NC wearables.
For free users it is best having an ad block.

Thumbnail of user kathleenr6
28 reviews
171 helpful votes
March 3rd, 2014

I've been playing almost my entire life! I'm 19, and my dad set me up and helped me with an account when I was 4.

I'll admit, some of the changes they made are pretty annoying, but they try to make up for it. Almost every holiday, they'll gift you premium items from the Neocash Mall. Not many companies offer gifts that you would normally have to pay money for.

Overall, this is such a fun site, and it's great for families. Definitely have to recommend this website.

Thumbnail of user myanhp
24 reviews
136 helpful votes
August 16th, 2010

I've been playing since I was 15 years old. I love this website. I usually go when I'm bored. I love playing card games and slots, so this was fun without the risk of real life gambling.

There's always something new to buy and have. A virtual pet to take care of. You do get bored and I do as well, but I always come back when I want something to do and to play games without having to buy or download anything.

EVERYTHING"S FREE! :D

2 ratings were submitted through the Sitejabber Browser Extension or converted from reviews due to lack of content.

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About the business

Neopets.Com - Virtual Pet Community! Join up for free games, shops, auctions, chat and more!

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