Neighbor

Where to begin. I could right volumes about the dysfunction and ineptitude of Neighbor. Com. My most recent issue hosting with Neighbor. Com: they failed to vet a scammer named Felix Odhiambo that reserved a spot on my land for a month. On the very first day, Felix used his truck to destroy most of my driveway and also leave 2' deep ruts in the grassy areas. Then he left without reporting the severe damage. Did Neighbor help address the issue. Hell no. Rather than answer my messages promptly, they refunded the scammer, docked my payout by 70% (without notification to me) and waited a full week to finally respond, telling me they won't help one bit. I have so many horror stories with Neighbor. Com. If you're dumb enough to list with them, prepare for the onslaught of calls from their staff trying to force fit potential renters onto your space despite your very clear listing about what can and cannot be stored. Oh, and leave a constructive review and the owners will respond with a passive aggressive and snarky response rather than acknowledging their errors. Just remember that all of their policies-- from very delayed payouts to only unilaterally allowing guests to leave reviews of hosts, but not the other way around. Steer clear of these yahoos. I'm another host that will have to seek legal remedies to get them to do the right thing. The really crazy part is that I've instructed them to close my account several times and they won't!

I'm disappointed with Neighbor.com customer service - when I contacted them that I have a bad experience with their host - Neighbor rep was not helpful.

I was forced to remove my travel trailer early because their host was unprofessional jerk - he became hostile as soon as I was charged for the full month, my trailer was removed days later but no partial credit or refund was given as I understood (from Neighbor management) will be the case.

Do no use those ppl. They are a scam, im a host, the renter has no paid for 3 months and neighbord is no doing anything. They claim i can tow rhe camper into 4 months goes buy without payment of the renter. Dont do bussiness with this scam

I attempted to rent a garage, and completed the required application and payment information. The 'host' did get back to me after a day's delay. 'Elizabeth' indicated she was unable to accept the payment via the Neighbors payment portal 'due to an issue with her bank'. I asked her to phone me so we could arrange viewing the garage and payment options. No call. And no return to my calls to her. Elizabeth did text several times explaining she had some problems and to try to work with her to make payment. Again, no return calls to my requests and phone messages. Only short texts. I shared this experience several times with Neighbors- alerting them to these issues. No action taken by Neighbors; the listing remains several weeks after my initial experience. I advise users to use caution when dealing with so-called hosts on the site.

Neighbor sucks when it comes to customer service i- s impossible to reach out to anyone and when you have a issue they're telling you it's three days for customer service to get back to you. It's ridiculous. They charging us both PARTIES - the landlord and tenant fees and yet you cannot have customer service I will no longer provide service with neighbor the best place to go is SPACER. They are prompt they get back to you right away and they return your call.

You will be sent a barrage of texts and emails and calls if you don't respond to reservations immediately.
This is even true if you already have a guest in the parking stall through neighbor.
They will also take away payouts after reservation based on renters comments and reviews. Do not recommend.

I held off writing reviews, because i dont like leaving bad feedback. But Neighbor.com doesnt protect renters, and apparently likes hosts cheating people.
I rented a parking space, under specific terms.
The owner has now ghosted me and will not return my money.
Neighbor.com wont do a single thing to help me recover my funds, and i am poor. I recommend finding other methods of renting, because if there's no protection, there's NO REASON TO USE THE SITE

Rented a RecNation space in Tucson through Neighbor. Signed a lease with RecNation, not Neighbor who acted as some sort of "Agent" and collected rent via Visa. Per my lease with RecNation I gave proper notice of termination of Lease to RecNation. I did not notify Neighbor as I believed notice to the property owner was sufficient. Neighbor continued to charge me after the lease was over. I was traveling and did not notice the charges immediately. After a week of emails and attempted calls I got 70% of the charges back. Rip off. Be sure to notify both the host and Neighbor of your termination of lease. P.S. They never answer the phone and give you BS about how they tried to call you but could not connect.

I've been using & recommending ESP Heating & Air for years. Emillo & crew always respond quickly doing quality work at a fair price. They have done installs and repairs for my house that have all been excellent.

My name is Kathy. I left my camper in the care of a lady named Marty. She was the sweetest person I have met in a long time. Trying to unhook my trailer from my truck it didn't want to happen but finally did. Then trying to hook it back on my truck well that wasn't going to happen either. But Marty was right there doing most of it herself since I'm Disabled. She gave it everything she had and did it. She never complained and always gave it a smile and a laugh.

I was able to search possible locations to park my vehicle, and I was able to message the host of a property to ask questions. BUT, when I agreed to meet with a host & asked to have the location address sent an hour before the meeting time, the NEIGHBOR app accused me of paying outside the app & so going against their TERMS. How asinine is that!? I am too old for this s#!t.

Terrible experience. After using Neighbor many times for parking, there was an incident where my car was towed while using the app. Neighbor refuses to compensate me for the towing fee.

I paid Neighbor for a service - the long term storage of my vehicle, via one of their hosts. I, as the customer, I did not meet the host and had minimal communication with them. As the customer, the difference between Neighbor as the business, and the "host", do not really matter to me. I am unaware of how Neighbor is set up as a business, and it should not be my responsibility to research their "hosts". This is what I paid them to do. Directly from their website: "As long as you stay with Neighbor, you're protected". This is fraudulent advertising. When my car was towed during the time that it was staying with "Neighbor", I did not feel protected. In fact, rather than making this issue right, Neighbor has been fighting. In the grand scheme of things it would be a small cost to fix their mistake, and instead they have turned off a loyal customer from ever using or recommending their services again. I can't imagine why someone would feel comfortable renting a storage space for their vehicle with Neighbor, when there is a chance that the vehicle will be towed during its stay, and that the customer would be on the hook for the towing charges. I paid Neighbor for a service which was not rendered. Due to this they refunded me $33, and refuse to help with the $425 towing fee I incurred while they were storing my vehicle for me. This is unacceptable.

My host Robert Ward forced me to give him keys and used my card for several months. Added 2000 miles on it and unlimited toll tickets. He blocked me. And app will not take any responsibility. Ronald is still host on Neighbor.com even after i filed a complaint. There are other hosts like Robert, actively scamming people. Robert is verified host and told app that he never drive vehicle even though he had they keys. App took his side. But i am sure court will make right decision.

Stay away from this awful app. You and your belongings are not safe.

I went through Neighbor.com seeking storage for my work van that was pending repair. After making the initial payment for the month and storing my vehicle, the vehicle was towed by the host just 4 days into the reservation with no reasoning and no notice. My vehicle was at a tow yard accruing fees for an entire month while it was suppose to be safely stored, which ended up costing me over $1,000. The host nor neighbor took any responsibility and have failed to respond to any of my calls or emails sent to resolve the matter. Currently in process of filing a civil suit in small claims for breach of contract agreement.

I signed up for there services they said it was a locked get and when i went to move in their was no gate and no lock so you are wide open to the street. I cancelled the reservation but they refuse to give me my money back i never moved in they don't care. Strongly suggest you find a storage company to store.

This company is my worst nightmare! They took a full month rent. I was denied access to the garage I rented. They refuse to refund. Then they sent through a second monthly charge 2 weeks later! How is that even possible!? Please do not let them do this to you! They have an average of 1 star on the reviews!

Terrible experience. First, I had was scammed by someone trying to rent me a parking spot that didn't belong to them. Neighbor charged me anyway. They are very hard to get in contact with and when I finally reached them, they said they would investigate it. A month later, they haven't even contacted me. I still needed a parking spot, so I rented a different one this time making sure it was real. It was a good place but when the month was up, we ended the rental agreement but Neighbor still charged me anyway.

The app has scammers on it. My vehicle was towed from the parking spot that I reserved through Neighbor. I'm now 6+ weeks without my vehicle. I have a $7,000 tow bill and the loan company is threatening to reposes the vehicle. Neighbor has taken zero responsibility and managing this whole stressful ordeal has turned into a part-time job. I'm playing musical chairs between Neighbor, the host, the tow company, the cops and the loan company.

Most importantly, I repeat: Neighbor has taken zero responsibility.

I would highly suggest to run from this company and never risk using them. The money you think you're saving can very likely backfire.

I never moved in the property I give neighbors my banking information for deposit reasons they claimed, they sent me to a Bogus property I cancel my reservation and they changed 117.65 because they return my discount deposit because I didn't read the fine print with those CROOKS Beware of these legal thieves give 1 star because I had to but you don't deserve that Stop Stealing from people

This is a review of Neighbor.com. I wouldn't give them even 1 star but have no choice. I came across an ad looking for a 2 car garage space in Rio Rancho, NM. The owners name is Jerry T. I sent a message and said he responds within 3 hours, I never heard back from him at all, the customer service agents are from a loud call center from overseas. They kept trying to get my credit card or bank card numbers, I knew something was wrong right away and I didn't give them any personal or banking info. I was just called today back to back 3 times from a lady at their call center, I've blocked all their numbers, emails, etc. This is a Total scam with fake pics of garage spaces, parking spaces, etc. Don't waste your time and money.