National Bank of Canada

I wouldn't recommend NBC. Been trying to make headway since September 2023. They enabled a condo property manager complete control over our corporate accounts and refuse to provide any information to our condo board who are the lawful account holder. The PM manager was able to close both our operating and reserve funds without authorization from the corporation. Now NBC is denying any and all records. The PM manager also is refusing to cooperate. Spoke with representative under direction of CEO and they are still protecting the PM company. It appears every person sees the name of the PM company on the account from 15 years ago and then stops and says they can't help me or provide any info. Who do you think appointed this PM company and granted access? We have proven who the board members are which does not include a PM company hired by the board. Our condo corporation has no way of knowing our true account status at closing of accounts and we suspect money is missing but have not got complete records. Which the bank won't release to us. Apparently NBC does not follow FINTRAC or privacy laws as they reached out to PM after being advised they no longer are our PM company. KNOW YOUR CLIENT NBC do better.