Nationwide Stereo

I have left several messages with either phone operator or voice mails. No one in customer service or accounting has had the courtesy to returned any of my calls. Very unprofessional and disappointing.

Serial numbers have been removed from the speakers, I have already purchased all of the definitive collection except the towers. Found these online for a great price. Got them fairly quickly, then checked the serial numbers and they are scratched off. Making the either stolen, or damage returns not able to warranty.

I purchased a pair of outdoor speakers (Martin Logan ML-65R for $560. One of them took water in the first month. I emailed and called and wast connected with O. J. who promised to send me a replacement. 6 months later and 10 phone calls later of empty promises I still do not have the replacement speaker. Empty promises, poor customer service, and the merchandise they sell is clearly defective. DO NOT Purchase.

2nd time I've used this company.
I had difficulty placing order initially- website froze halfway through transaction on iPhone. An employee answered phone outside of company hours to assist. Speakers were delivered within a couple of weeks. Will use this company for future purchases.

I have been Waiting since September 0f 2020 for them to complete my order and basically their answer is, it's been on back order for 2 weeks be patient. I have had wires hanging out of my walls for over 6 months. This is totally unacceptable.

Bought two Martin slogan 35XTI speakers arrived without serial numbers! Are they counterfeit? Are they stolen? Martin Logan will not back these up, my insurance co will not replace if damaged. Like a car without a vin. USELESS
Their BS story is they register the equipment for you snd remove the serial numbers so there is not a duplicate registration, Martin Logan called that BS!
I have contacted the Credit Card Company and letting them have at it!
AVOID! No serial Numbers to back up authenticity

No problems what so ever, everything went smooth as butter with my Definitive speaker order. I give it an overall 5 out of 5 stars for this transaction.

I would not recommend this retailer to anyone. I ordered 3 PSB speakers, one arrived damaged (not to mention that shipping took over 3 weeks). All 3 speakers were missing the serial numbers (thus voiding any warranty from PSB) and all of the packaging showed signs of tampering. I inquired about returning them and they were going to charge me a 20% restocking fee and return shipping cost was on me.

I decided to keep them hoping to get a few good years out of them knowing full well that PSB was not going to cover anything should I have an issue down the road. I don't know what kind of shady things are occurring here but I would steer clear of this company. I'm not so sure I believe any of the reviews and ratings. Surely this has happened to someone else.

Before submitting my order, something told me not to hit the "enter" button. I should have ordered them from Crutchfield but I was trying to save myself some money. You know the saying, "you get what you pay for". Well, I'm paying the price alright. Do yourselves a favor and shop somewhere else.

I was confused about an order (first time in a long time google's spam filter goofed), and AJ was quick to get in touch with me and resolve my concerns. Thanks AJ!

Very good experience, received my products on time and saved a ton of money. My new Martin Logan setup rocks

They had my order 12. 31. 20. No contact, last email from me 1. 25. 21. Today I'm told its cancelled?!