Nationwide Home Innovations Ltd
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Nationwide Home Innovations LtdReviews 643

4.9

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From the business

Nationwide Home Innovations headquarters is based on the Dorset Jurassic Coast, we’ve been installing high quality home improvement products across the country for over 35 years.

We believe in providing first-class bespoke pergolas, verandas and awnings using the highest quality materials. All our products come with a 5 year guarantee.

Our process is simple, firstly a countrywide sales representative will visit for a free, no obligation design consultation where samples are presented and all requirements are discussed. Upon placing an order, our surveyor will visit to ensure the product will fit flawlessly. Our own skilled installers will complete the installation to the high standards we expect.

We would love to work with you on your next project however big or small.

We welcome you to visit our showroom in Wareham, Dorset alternatively do get in touch with our team on 01929 554901 who can arrange a visit or send a brochure.


nationwideltd.co.uk
Wareham, Dorset, United Kingdom
+37
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Nationwide Home Innovations Ltd Reviews Summary

Nationwide Home Innovations Ltd has a rating of 4.9 stars from 643 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Nationwide Home Innovations Ltd most frequently mention excellent service, home innovations and installation team. Nationwide Home Innovations Ltd ranks 32nd among Home Improvement sites.

service
20
value
13
shipping
6
quality
80
This company responds to reviews on average within 1 day

We monitor reviews for authenticity

GB
1 review
0 helpful votes
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We had some more external Zip Blinds fitted to provide shade in the hottest months. The blinds are just perfect for our needs, and are so neat against the windows but can still be seen through from inside. They were fitted as planned and at our convenience, and the follow ups from the office give me confidence that they will be there to help if we get any problems. Highly recommend this company.

Date of experience: January 18, 2024
Andy P. — Nationwide Home Innovations Ltd Rep
over a year old

So lovely to read how delighted you are with your Zip Screens and really hope you enjoy the benefits of them! We will pass on your comments to everyone involved in your project. Thank you for choosing our company. The Nationwide Team.

GB
1 review
2 helpful votes
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Experience
January 14, 2024

Delayed construction. Phoned on morning of 1st schelduled installation to say installers were not coming. Quickly re-sceduled for next day by different installation team. These guys were very helpful and efficient although there must have been a measurement error, resulting in top of garage door catching the framework which stopped this door from being opened. Quickly rectified.
On reflection, only time will tell if this was a good buy. At the moment, it appears that this is a very expensive way to achieve what we wanted. Middle of winter is not a good time to comment. We shall see!

Date of experience: January 14, 2024
Andy P. — Nationwide Home Innovations Ltd Rep
over a year old

Thank you for your feedback and we appreciate the time taken to give your detailed review. We are delighted you found our installation team helpful and efficient; I will ensure your kind words are passed onto them. We always strive to deliver high quality products at a competitive price and are sure once the sunshine returns you will enjoy the benefits of your new veranda. The Nationwide Team.

GB
1 review
2 helpful votes
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Their 'experts' measured my awnings incorrectly 3 times, 3 months late, countless hassle and threatening behaviour. I sincerely wish I had never had anything to do with this company.

Date of experience: January 5, 2024
Andy P. — Nationwide Home Innovations Ltd Rep
over a year old

We are very disappointed you have felt the need to leave this factually incorrect review as we have spent considerable time discussing the issues with you and working hard to resolve them. Whilst the first awning was installed on time, the installation of your 2nd awning was 6 weeks later due to human error, which we sincerely apologised for and a financial gesture of goodwill was provided. We understand errors are frustrating for our customer, however, we worked with our supplier to minimise the delay and complete your contract in the shortest time possible.

As a business we work hard to ensure all customers receive the highest level of customer service and am very sorry you feel the way you do. However the allegation that our staff behaved with thuggish and threatening behaviour is simply not true and your interpretation of what actually happened is factually incorrect.

We do hope that, despite your negative feelings towards us, you can continue to enjoy your products for many years to come.

The Nationwide Team

Ireland
1 review
3 helpful votes
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20 Years later!
December 22, 2023

The last time I bought an awning was from NATIONWIDE I did not expect it to last 20 years. That's why we have again gone too them again. Pleased to find the same great service and the fitters that came to install it did a great job!

Date of experience: December 22, 2023
Andy P. — Nationwide Home Innovations Ltd Rep
over a year old

It's wonderful to hear that you are a returning customer its been a pleasure working with you again, thank you for the kind words! The Nationwide Team.

GB
1 review
4 helpful votes
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Awning
December 21, 2023

Awning fitted on 11 December. Fitters were on time. Only took 2 hours and left everything today. Very good!

Date of experience: December 21, 2023
Andy P. — Nationwide Home Innovations Ltd Rep
over a year old

Thank you for sharing your positive feedback on your recent installation, as a small company your comments are valued by the whole team. The Nationwide Team.

GB
1 review
4 helpful votes
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Positive review
December 20, 2023

Only praise for the company at all stages, I cannot add to that.

Date of experience: December 20, 2023
Andy P. — Nationwide Home Innovations Ltd Rep
over a year old

We would like to thank you for the lovely comments! We hope you enjoy your new Veranda. The Nationwide Team.

GB
1 review
5 helpful votes
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Satisfied
December 20, 2023

Exactly as sold. Very pleased with the fitting and the team doing it. End result is excellent.

Date of experience: December 20, 2023
Andy P. — Nationwide Home Innovations Ltd Rep
over a year old

It is really great to read how pleased you are with your new awning and with the service our team provided. We hope you enjoy your new Awning for many summers to come. The Nationwide Team.

GB
2 reviews
4 helpful votes
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Glass Veranda with fitted blind
December 19, 2023

A top quality product that was installed by skilled fitters.
Fitters arrived promptly and left the site clean and tidy.
Company telephoned me to check I was a happy customer.
Can highly recommend this company

Date of experience: December 19, 2023
Andy P. — Nationwide Home Innovations Ltd Rep
over a year old

Thank you for taking the time to leave a 5 star review! We will pass on your praises to the team and thank you for the recommendation! The Nationwide Team.

GB
1 review
7 helpful votes
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Purchase to Delivery
December 9, 2023

The whole process was professionally dealt with and the communication was excellent from start to finish
Would have no hesitation in recommending if the opportunity came up.

Date of experience: December 9, 2023
Andy P. — Nationwide Home Innovations Ltd Rep
over a year old

It is wonderful to hear our teams were professional and were able to provide you with the correct information throughout. Thank you for the recommendation too! The Nationwide Team.

GB
1 review
7 helpful votes
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Veranda
December 8, 2023

Very pleased highly delighted with all aspects of the ordering and installation. The team was very proud and left everything very tidy. I highly recommend this firm.

Date of experience: December 8, 2023
Andy P. — Nationwide Home Innovations Ltd Rep
over a year old

We appreciate you taking the time to leave a 5 star review of the recent veranda you have had installed! And want to thank you for the recommendation. We hope you enjoy your new home improvement for many years to come. The Nationwide Team.

GB
1 review
4 helpful votes
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Veranda installed
December 7, 2023

Very efficient workers! Arrived on time and finished the job on the day. They cleaned the working area after the finished the work!

Date of experience: December 7, 2023
Andy P. — Nationwide Home Innovations Ltd Rep
over a year old

Thank you for leaving such lovely feedback! We are pleased to hear we provided you with such excellent service. The Nationwide Team

GB
1 review
4 helpful votes
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Electric awning
December 5, 2023

Very efficient service from start to finish. Returning customer from 20 years ago

Date of experience: December 5, 2023
Andy P. — Nationwide Home Innovations Ltd Rep
over a year old

We are so pleased to hear that you enjoyed the service and quality of work, its been great to work with you again. The Nationwide Team.

GB
1 review
7 helpful votes
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Verandah
December 3, 2023

Had a verandah installed totally happy with product from start to finish.

Date of experience: December 3, 2023
Andy P. — Nationwide Home Innovations Ltd Rep
over a year old

We are delighted to hear you are pleased with your new Veranda! We hope you enjoy it for many years to come. The Nationwide Team.

GB
1 review
1 helpful vote
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Love our verandah
December 3, 2023

From 1st visit where we placed our order through to installation it's all been seamless. Lots of communication to let us know how our order was proceeding, then when we got our installation date we were very pleased as it much sooner than we expected. The 2 fitters were very efficient, our garden was left neat & tidy afterwards. They were very polite & helpful, nothing was too much trouble. This is our 2nd veranda installed by this company, when we moved house we really missed our veranda so we had this installed. I would definitely recommend this company to anyone who asks

Date of experience: December 3, 2023
Andy P. — Nationwide Home Innovations Ltd Rep
over a year old

It is really important to us to keep all our customers informed throughout with how their order is progressing so its really lovely to read these comments! We are glad we met your expectations and want to thank you for working with us again. We will be sure to pass on your words. The Nationwide Team.

GB
1 review
0 helpful votes
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Highly recommended
December 2, 2023

It's an expensive purchase but well worth it. Looks the part and means we can use the garden all year round.

Date of experience: December 2, 2023
Andy P. — Nationwide Home Innovations Ltd Rep
over a year old

We would like to thank you for taking the time to write a positive review, we are grateful for your comments and we hope you look forward to using your new Veranda. The Nationwide Team

GB
1 review
3 helpful votes
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New veranda
December 1, 2023

Sales lady was very informative and suggested some good ideas/features we had not thought about beforehand. Very pleased with product. Good quality. Fitters - Wayne and Steve were very professional, neat and tidy. Would recommend.

Date of experience: December 1, 2023
Andy P. — Nationwide Home Innovations Ltd Rep
over a year old

Thank you for taking the time to leave a 5 star review! We are pleased to hear how impressed you have been with our performance in delivering your new home improvement. We will be sure to pass on the comments. The Nationwide Team

Australia
1 review
3 helpful votes
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Good efficient work
November 29, 2023

Good lads, got on with the job and completed in one day! Neat work would recommend!
There was a small chip in a slab which the firm has offered to replace for us if we get the slab.
So overall a good job and the product looks great.

Date of experience: November 29, 2023
Andy P. — Nationwide Home Innovations Ltd Rep
over a year old

We are delighted to read how happy you are with the overall service received and we are glad to have resolved the chip in the slab for you.
Thank you for choosing us and we look forward to working with you again. The Nationwide Team.

GB
1 review
1 helpful vote
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Excellent Service!
November 28, 2023

From the moment I ordered my "Recife" Awning in September 2023 I was impressed with the swift and efficient responses. All options were explained and discussed and any information requested was made available throughout the process. Once the initial survey had been completed I was kept up to date with the production and installation arrangements. The two persons who fitted the awning were friendly, helpful, knowledgeable and appeared to be both skilled and careful. The Interior and exterior were left clean and tidy with all debris removed.
The operation of the awning was demonstrated and all my questions answered. The high quality of the construction and materials used give me confidence and I am completely satisfied with my purchase of this Nationwide product. I now look forward to using it whenever the season and weather permit.

Date of experience: November 28, 2023
Andy P. — Nationwide Home Innovations Ltd Rep
over a year old

It is really great to read how pleased you are with your new Awning! These are such wonderful comments about your experience with us and we hope you enjoy your new home improvement for many years to come. Thank you for choosing us and we look forward to working with you again. The Nationwide Team.

GB
1 review
1 helpful vote
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Installation of awnings
November 27, 2023

Very professional from beginning to end, absolutely first class in every way.

Date of experience: November 27, 2023
Andy P. — Nationwide Home Innovations Ltd Rep
over a year old

We are delighted that you have taken the time to leave a five star review! Thank you for your lovely comments, we will be sure to pass these on to everyone. The Nationwide Team.

GB
1 review
0 helpful votes
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Brilliant job
November 25, 2023

We had a veranda fitted, the whole process was very efficient, the guys were very professional and tidy would recommend this company

Date of experience: November 25, 2023
Andy P. — Nationwide Home Innovations Ltd Rep
over a year old

Thank you for sharing your positive feedback, great to hear you felt we delivered an efficient service and thanks for the recommendation!. The Nationwide Team.