National Car Rental
business logo of National Car Rental

National Car RentalReviews 383

4.6

On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

How would you rate National Car Rental?
grey star
grey star
grey star
grey star
grey star

National Car Rental Reviews Summary

National Car Rental has a rating of 4.6 stars from 383 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with National Car Rental most frequently mention customer service, great experience and friendly staff.

This company responds to reviews on average within 1 day

We monitor reviews for authenticity

Ohio
1 review
0 helpful votes
Follow David E.
Unfollow David E.
Share Review
Report Review

Great vehicles and wonderful staff would highly recommend

Date of experience: March 31, 2025
Montana
1 review
0 helpful votes
Follow Carolyn H.
Unfollow Carolyn H.
Share Review
Report Review

My experience with the return in Oakland was flawless.

Date of experience: March 31, 2025
Alabama
1 review
0 helpful votes
Follow PHILIP N.
Unfollow PHILIP N.
Share Review
Report Review

Fast service and great vehicles
March 31, 2025

Fast service and great vehicles. Have used National for several years and across the country.

Date of experience: March 31, 2025
California
1 review
0 helpful votes
Follow Barb S.
Unfollow Barb S.
Share Review
Report Review

First class service whether at start or end of trip. Friendly. Helpful. Speedy. Great team!

Date of experience: March 30, 2025
Georgia
1 review
0 helpful votes
Follow Jackie C.
Unfollow Jackie C.
Share Review
Report Review

National is the best, especially at the Syracuse airport

Date of experience: March 26, 2025
Texas
1 review
0 helpful votes
Follow Jonathan P.
Unfollow Jonathan P.
Share Review
Report Review

Great service customer service was great never had to argue with nobody when I went to extend my car rental

Date of experience: March 26, 2025
Nevada
1 review
0 helpful votes
Follow LeiMomi F.
Unfollow LeiMomi F.
Share Review
Report Review

First time booking with National and the pick up and drop off process was incredibly easy! The vehicle selection, cost (even with an upgrade due to inclement weather) was still the best comparatively. Staff was friendly and helpful. Impressed!

Date of experience: March 26, 2025
New Jersey
1 review
0 helpful votes
Follow Steve M.
Unfollow Steve M.
Share Review
Report Review

Good rates and great customer service the process was short and easy

Date of experience: March 24, 2025
District of Columbia
1 review
0 helpful votes
Follow Aaron W.
Unfollow Aaron W.
Share Review
Report Review

Helpful and cheerful staff!
March 21, 2025

Helpful and cheerful staff! Renting from National is such a breeze. Cars are always ready...very fast!

Date of experience: March 21, 2025
New Jersey
1 review
0 helpful votes
Follow Andres S.
Unfollow Andres S.
Share Review
Report Review

Consistently outstanding customer service. Always have a modern fleet of cars that are always in pristine condition. Will definitely recommend and continue renting from national.

Date of experience: March 21, 2025
New York
1 review
0 helpful votes
Follow Kathleen S.
Unfollow Kathleen S.
Share Review
Report Review

Professional & courteous staff
March 6, 2025

Professional & courteous staff. Went over everything in detail. Would definitely use again.

Date of experience: March 6, 2025
Virginia
1 review
0 helpful votes
Follow Sam L.
Unfollow Sam L.
Share Review
Report Review

Outstanding customer service
March 3, 2025

Outstanding customer service. The employees go above and beyond to ensure true satisfaction!

Date of experience: March 3, 2025
Oregon
1 review
0 helpful votes
Follow Elaine C.
Unfollow Elaine C.
Share Review
Report Review

Great counter staff who quickly helped me switch to a 4WD vehicle. Fast and friendly,

Date of experience: March 3, 2025
Georgia
1 review
0 helpful votes
Follow Kenneth K.
Unfollow Kenneth K.
Share Review
Report Review

Great customer service for the most part. I've only had 2 issues in 14 years

Date of experience: March 2, 2025
Georgia
1 review
0 helpful votes
Follow Ken K.
Unfollow Ken K.
Share Review
Report Review

Always rent from National
March 2, 2025

Always rent from National.
I've only had 2 issues in the 13 years I've rented from them

Date of experience: March 2, 2025
Tennessee
1 review
0 helpful votes
Follow Syed A.
Unfollow Syed A.
Share Review
Report Review

Good selection of cars, speedy check in/out for Emerald members. Friendly staff & excellent service.

Date of experience: March 2, 2025
Texas
1 review
0 helpful votes
Follow Lesley S.
Unfollow Lesley S.
Share Review
Report Review

Not happy
February 28, 2025

Not happy.
Was in New Mexico and needed GPS in areas I was in and not to look down to my phone taking my eyes way off the road to see where I was.

Date of experience: February 28, 2025
Oregon
1 review
0 helpful votes
Follow David B.
Unfollow David B.
Share Review
Report Review

Had to pay twice the reservation price
February 27, 2025

Had to pay twice the reservation price. Was a nice car. Almost brand new.

Date of experience: February 27, 2025
California
1 review
0 helpful votes
Follow Linda S.
Unfollow Linda S.
Share Review
Report Review

Amazing!
February 24, 2025

Amazing! After flying into a regional airport Ifor a funeral, was having trouble with my rental from another company and the Agent for National went above and beyond to make sure I could get the rental I needed. The professionalism and curtesy were just what I needed when I was feeling vulnerable. My new rental agency by choice.

Date of experience: February 24, 2025
Michigan
1 review
0 helpful votes
Follow T W.
Unfollow T W.
Share Review
Report Review

Very satisfied from start to finish
February 24, 2025

Very satisfied from start to finish. Quick and easy process. Car and car seat in excellent condition. Pricing was more than readonable

Date of experience: February 24, 2025