Developed in part with a grant from
the National Science Foundation
  • Bookmark

    Nandoes.co.uk

Corporate Values

Overview

Nandoes.co.uk has a consumer rating of 2 stars from 1 reviews indicating that most consumers are generally dissatisfied with their purchases. The most common issues with Nandoes.co.uk are around customer service, which is not as good as expected by some customers.

View ratings trends
How would you rate Nandoes.co.uk?
Top Critical Review

“Piccadilly circus”

Denise T.
9/21/18

I ordered a takeaway from this restaurant only to find when we got home they gave us the wrong order. Fuming, I called them up & notified them of the mistake. They told me when I order the next time it would be complimentary, I accepted. 3 weeks later we ordered the same thing by phone. I explained the situation & was told to mention it upon arrival. When I arrived the food wasn't ready, the manager was called and informed me I had to wait 20 minutes. Half an hour later still no food. I walked to the desk to enquire what the hold up was, only to find out by a lovely young man (Matelan) that my order was just sitting there. The manager who dealt with me (young West Indian girl) was totally and utterly useless. Not only did they screw up our first order & offered us a complimentary meal, they made us fit and wait over 30 minutes. Thanks to Matelan the efficient young man I would still be sitting there. I think the manager should not be in that position as she has NO CLUE about customer service & needs to value her customers or we will take our custom elsewhere.

See critical reviews

Reviews (1)

Rating

Timeframe

Other

deniset50
6 reviews
17 helpful votes
September 21st, 2018
I ordered a takeaway from this restaurant only to find when we got home they gave us the wrong order. Fuming, I called them up & notified them of the mistake. They told me when I order the next time it would be complimentary, I accepted. 3 weeks later we ordered the same thing by phone. I explained the situation & was told to mention it upon arrival. When I arrived the food wasn't ready, the manager was called and informed me I had to wait 20 minutes. Half an hour later still no food. I walked to the desk to enquire what the hold up was, only to find out by a lovely young man (Matelan) that my order was just sitting there. The manager who dealt with me (young West Indian girl) was totally and utterly useless. Not only did they screw up our first order & offered us a complimentary meal, they made us fit and wait over 30 minutes. Thanks to Matelan the efficient young man I would still be sitting there. I think the manager should not be in that position as she has NO CLUE about customer service & needs to value her customers or we will take our custom elsewhere.

Q&A (0)

Questions? Get answers from the Nandoes.co.uk staff and other customers.

Posting guidelines
Typical questions asked:
  • How long does shipping take?
  • What is the return policy?
  • Where is the company located?

Sitejabber for Business

Gain trust and grow your business with customer reviews

About the business

How do I know I can trust these reviews about Nandoes.co.uk?

  • Sitejabber’s sole mission is to increase online transparency for consumers and businesses
  • Sitejabber has helped over 100M consumers make better purchasing decisions online
  • Suspicious reviews are flagged by our algorithms, moderators, and community members
Have a question about Nandoes.co.uk?

Is this your business?

Claim your listing for free to respond to reviews, update your profile and manage your listing.

Claim Your Business