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NamecheapReviews 8,264

4.6

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Namecheap Reviews Summary

Namecheap generally enjoys a positive reputation for its user-friendly interface, competitive pricing, and efficient customer support, particularly benefiting small businesses and individuals seeking affordable domain solutions. Many customers appreciate the ease of transactions and the prompt delivery of services. However, significant concerns have emerged regarding service limitations for users in certain regions, particularly amidst geopolitical tensions, leading to allegations of discrimination and inadequate support. Additionally, some users have reported challenges with domain management and perceived dishonesty in service practices. Overall, while Namecheap is well-regarded for its offerings, it faces critical scrutiny regarding its customer service consistency and regional policies.

This summary is generated by AI, based on text from customer reviews

service
119
value
116
shipping
72
returns
72
quality
104
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dean g.
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X
October 14, 2013

X

Date of experience: October 14, 2013
Vic C.
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Good
October 14, 2013

Good. Return customer.

Date of experience: October 14, 2013
Mike p.
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Its easier than godaddy
October 14, 2013

Its easier than godaddy

Date of experience: October 14, 2013
Tara A.
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Nice and easy thank you!
October 14, 2013

Nice and easy thank you!

Date of experience: October 14, 2013
Tina M.
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Fast and easy
October 14, 2013

Fast and easy

Date of experience: October 14, 2013
Kevin R.
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I was unable to log in at all using Internet Explorer 10. There was no error message, it just sent me back to the login screen over and over. With Firefox 24 under Linux, I was able to log in but not able to complete a credit card transaction. Here there was a "try again later" error. With Firefox 24 under Windows, I was able to log in AND complete a credit card transaction.

What's strange is that my notes from last year's renewal say not to use Firefox with your web site because at that time domain name renewal only worked for me when I used Internet Explorer.

Date of experience: October 14, 2013
KHALID A.
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I appreciate namecheap service, it's my favorite, i'm on namecheap +1 year, i own about 19 service, all the best for namecheap.

Date of experience: October 14, 2013
Stefan J.
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Good, it can be cheaper i suppose?
October 14, 2013

Good, it can be cheaper i suppose? :)

Date of experience: October 14, 2013
Ryan R.
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This was great value; pretty easy and fairly quick. Overall very satisfied.

Date of experience: October 14, 2013
Heiner C.
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Namecheap it's just great in comparison with other options in the market.

It's just simple and easy. Keep up that way guys!

Date of experience: October 14, 2013
Carlos L.
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Very easy and cheap
October 14, 2013

Very easy and cheap

Date of experience: October 14, 2013
Antonio M.
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Fast!
October 14, 2013

Fast! Im buy or renew or reactivate one domain and, systems of Namecheap fast, be online, im so appreciate.

Date of experience: October 14, 2013
Eric G.
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Keep up the good work
October 14, 2013

Keep up the good work...moved to you guys after the whole GoDaddy/SOPA Fiasco and haven't looked back or been disappointed at all. Simple, and easy without trying to sell me the kitchen sink during checkout. Thanks so much!

Date of experience: October 14, 2013
Patrick S.
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It's been brilliant, I've been with Namecheap for three years!

Although staff still haven't resolved my negative namecheap balance. :(

Date of experience: October 14, 2013
Michelle B.
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The site was easy to use and I found what I was looking for right away. Everything worked perfectly and I had no problems.

Date of experience: October 14, 2013
Malcolm K.
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No problems
October 14, 2013

No problems

Date of experience: October 14, 2013
Darren O.
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Quick and Easy
October 14, 2013

Quick and Easy

Date of experience: October 14, 2013
Tom S.
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Cheap, fast, and easy to understand
October 14, 2013

Cheap, fast, and easy to understand.

My only complaint would be that I wish there were more of a tutorial on DNS, redirects, and other such things that are mentioned but not explained during the purchase.

I figured them out later, obviously, but both the signup and, after purchase, the control panel, were unclear.

Date of experience: October 14, 2013
Mikael R.
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Super cheap, Fast as cheeta, no problems, all going well.

Date of experience: October 14, 2013
Matthew E.
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I have never had an issue with Namecheap that was not promptly resolved by Customer Service.

Date of experience: October 14, 2013

From the business

Namecheap is a domain name registrar and web hosting company. We love our customers and thrive on making them happy.


namecheap.com
Founded in 2000
Los Angeles, CA, United States
+31