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Namecheap generally enjoys a positive reputation for its user-friendly interface, competitive pricing, and efficient customer support, particularly benefiting small businesses and individuals seeking affordable domain solutions. Many customers appreciate the ease of transactions and the prompt delivery of services. However, significant concerns have emerged regarding service limitations for users in certain regions, particularly amidst geopolitical tensions, leading to allegations of discrimination and inadequate support. Additionally, some users have reported challenges with domain management and perceived dishonesty in service practices. Overall, while Namecheap is well-regarded for its offerings, it faces critical scrutiny regarding its customer service consistency and regional policies.
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Good. Return customer.
Its easier than godaddy
Nice and easy thank you!
Fast and easy
I was unable to log in at all using Internet Explorer 10. There was no error message, it just sent me back to the login screen over and over. With Firefox 24 under Linux, I was able to log in but not able to complete a credit card transaction. Here there was a "try again later" error. With Firefox 24 under Windows, I was able to log in AND complete a credit card transaction.
What's strange is that my notes from last year's renewal say not to use Firefox with your web site because at that time domain name renewal only worked for me when I used Internet Explorer.
I appreciate namecheap service, it's my favorite, i'm on namecheap +1 year, i own about 19 service, all the best for namecheap.
Good, it can be cheaper i suppose? :)
This was great value; pretty easy and fairly quick. Overall very satisfied.
Namecheap it's just great in comparison with other options in the market.
It's just simple and easy. Keep up that way guys!
Very easy and cheap
Fast! Im buy or renew or reactivate one domain and, systems of Namecheap fast, be online, im so appreciate.
Keep up the good work...moved to you guys after the whole GoDaddy/SOPA Fiasco and haven't looked back or been disappointed at all. Simple, and easy without trying to sell me the kitchen sink during checkout. Thanks so much!
It's been brilliant, I've been with Namecheap for three years!
Although staff still haven't resolved my negative namecheap balance. :(
The site was easy to use and I found what I was looking for right away. Everything worked perfectly and I had no problems.
No problems
Quick and Easy
Cheap, fast, and easy to understand.
My only complaint would be that I wish there were more of a tutorial on DNS, redirects, and other such things that are mentioned but not explained during the purchase.
I figured them out later, obviously, but both the signup and, after purchase, the control panel, were unclear.
Super cheap, Fast as cheeta, no problems, all going well.
I have never had an issue with Namecheap that was not promptly resolved by Customer Service.
Namecheap is a domain name registrar and web hosting company. We love our customers and thrive on making them happy.