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NamecheapReviews 8,208

3.7

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Namecheap Reviews Summary

Namecheap generally enjoys a positive reputation for its user-friendly interface, competitive pricing, and efficient customer support, particularly benefiting small businesses and individuals seeking affordable domain solutions. Many customers appreciate the ease of transactions and the prompt delivery of services. However, significant concerns have emerged regarding service limitations for users in certain regions, particularly amidst geopolitical tensions, leading to allegations of discrimination and inadequate support. Additionally, some users have reported challenges with domain management and perceived dishonesty in service practices. Overall, while Namecheap is well-regarded for its offerings, it faces critical scrutiny regarding its customer service consistency and regional policies.

This summary is generated by AI, based on text from customer reviews

service
116
value
113
shipping
69
returns
70
quality
101
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Ashadisetya K.
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Easy process, good service, and you get welcome letter from the CEO. Great.!

Date of experience: February 11, 2014
Rajprakash Y.
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February 11, 2014

Date of experience: February 11, 2014
Laura Z.
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I simply bought the domain but hope to put it to use once I purchase the LLC! Thank you for your services!

Date of experience: February 11, 2014
Eoghann W.
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February 11, 2014

Date of experience: February 11, 2014
Mike S.
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February 11, 2014

Date of experience: February 11, 2014
Sergey B.
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February 11, 2014

Date of experience: February 11, 2014
Ashwin K.
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Price is cheap comparatively
February 11, 2014

Price is cheap comparatively. Happy customer.

Date of experience: February 11, 2014
Winly I.
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February 11, 2014

Date of experience: February 11, 2014
Mitchell R.
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February 11, 2014

Date of experience: February 11, 2014
CAtildecopydric B.
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February 11, 2014

Date of experience: February 11, 2014
celia w.
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Straight forward
February 11, 2014

Straight forward

Date of experience: February 11, 2014
Dan B.
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Overall a very professional, organized experience
February 10, 2014

Overall a very professional, organized experience. I would have liked a small notice you were offering the first month of Value Plan web hosting free instead of substituting it my cart without notice. I expected to see **.** added to me cart to see nothing added and it caused some confusion.

Date of experience: February 10, 2014
becky B.
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This was so easy!
February 10, 2014

This was so easy!

Date of experience: February 10, 2014
Travis W.
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You rock!
February 10, 2014

You rock!

Date of experience: February 10, 2014
Linda V.
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Had some technical issues
February 10, 2014

Had some technical issues
Did a chat to fix

Date of experience: February 10, 2014
CeLynn P.
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Quick and easy
February 10, 2014

Quick and easy.

Date of experience: February 10, 2014
Fran G.
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February 10, 2014

Date of experience: February 10, 2014
Ram R.
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I have renewed the license for 5 years on Friday but it keeps giving error or warning messages. Our IT has to contact you and it looks it is resolved on Monday night. What we thought is seamless too a longer time.

Date of experience: February 10, 2014
Dylan H.
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I'm very happy with everything
February 10, 2014

I'm very happy with everything. Will be a repeat customer, and very likely bring lots of business your way. Converted. A++, would trade again.

Date of experience: February 10, 2014
Tom C.
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It was a very easy process...
February 10, 2014

It was a very easy process... I used the live chat and that was very polite and informative, many thanks

Date of experience: February 10, 2014

From the business

Namecheap is a domain name registrar and web hosting company. We love our customers and thrive on making them happy.


namecheap.com
Founded in 2000
Los Angeles, CA, United States
+25