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NamecheapReviews 8,208

3.7

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Namecheap Reviews Summary

Namecheap generally enjoys a positive reputation for its user-friendly interface, competitive pricing, and efficient customer support, particularly benefiting small businesses and individuals seeking affordable domain solutions. Many customers appreciate the ease of transactions and the prompt delivery of services. However, significant concerns have emerged regarding service limitations for users in certain regions, particularly amidst geopolitical tensions, leading to allegations of discrimination and inadequate support. Additionally, some users have reported challenges with domain management and perceived dishonesty in service practices. Overall, while Namecheap is well-regarded for its offerings, it faces critical scrutiny regarding its customer service consistency and regional policies.

This summary is generated by AI, based on text from customer reviews

service
116
value
113
shipping
69
returns
70
quality
101
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Christina T.
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This process was so easy
February 16, 2014

This process was so easy. Thank you!

Date of experience: February 16, 2014
Glen P.
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Easy, fast, no hassles
February 15, 2014

Easy, fast, no hassles

Date of experience: February 15, 2014
Shahid M.
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February 15, 2014

Date of experience: February 15, 2014
Eugene C.
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My experience with Namecheap in the past 7 years has been so trouble-free that I haven't had the chance to contact customer support.

Keep up the great work!

Date of experience: February 15, 2014
Scott N.
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February 15, 2014

Date of experience: February 15, 2014
Michael H.
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Have had a great experience using NameCheap for my domain registration for the last few years. Will continue to use.

Date of experience: February 15, 2014
aussiechris G.
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February 15, 2014

Date of experience: February 15, 2014
David M.
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New UI rocks!
February 15, 2014

New UI rocks! Very nice!

Date of experience: February 15, 2014
Matt C.
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Move from old host to new host was very smooth
February 15, 2014

Move from old host to new host was very smooth. FAQ was very informative, too. Extremely good value for the money. Hard not to appreciate it.

Date of experience: February 15, 2014
Henrik H.
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February 15, 2014

Date of experience: February 15, 2014
Jonathan V.
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February 15, 2014

Date of experience: February 15, 2014
Danny B.
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Occasional blips, but seems pretty good so far
February 15, 2014

Occasional blips, but seems pretty good so far.

Date of experience: February 15, 2014
Corky E.
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Old system was much easier and worked better
February 15, 2014

Old system was much easier and worked better. I typed in new info here and it went over the indicators for one. Should have become blank as I typed. Also name changes were FAR worse to complete than old system.

2) I was unaware that the name I choose did not come with the whois subscription I have become used to receiving with your services. Were it not for that, 5 star.
It was a.US domain

Date of experience: February 15, 2014
Paul E.
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You are always first class namecheap!
February 15, 2014

You are always first class namecheap!.

Date of experience: February 15, 2014
Shaz R.
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February 15, 2014

Date of experience: February 15, 2014
JOHN V.
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Good experience
February 15, 2014

Good experience. Very pleased so far.

Date of experience: February 15, 2014
Tobias O.
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GREAT!
February 15, 2014

GREAT! EASY!

Date of experience: February 15, 2014
Paul E.
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February 15, 2014

Date of experience: February 15, 2014
Charl L.
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New interface is quick and easy!
February 15, 2014

New interface is quick and easy! Good job!

Date of experience: February 15, 2014
Annette D.
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Page is a bit slow
February 15, 2014

Page is a bit slow

Date of experience: February 15, 2014

From the business

Namecheap is a domain name registrar and web hosting company. We love our customers and thrive on making them happy.


namecheap.com
Founded in 2000
Los Angeles, CA, United States
+25