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NamecheapReviews 8,208

3.7

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Namecheap Reviews Summary

Namecheap generally enjoys a positive reputation for its user-friendly interface, competitive pricing, and efficient customer support, particularly benefiting small businesses and individuals seeking affordable domain solutions. Many customers appreciate the ease of transactions and the prompt delivery of services. However, significant concerns have emerged regarding service limitations for users in certain regions, particularly amidst geopolitical tensions, leading to allegations of discrimination and inadequate support. Additionally, some users have reported challenges with domain management and perceived dishonesty in service practices. Overall, while Namecheap is well-regarded for its offerings, it faces critical scrutiny regarding its customer service consistency and regional policies.

This summary is generated by AI, based on text from customer reviews

service
116
value
113
shipping
69
returns
70
quality
101
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Danbat V.
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...
March 1, 2014

Date of experience: March 1, 2014
Dorothy A.
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Fast and effective
March 1, 2014

Fast and effective.

Date of experience: March 1, 2014
Michael M.
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So easy and clean..
March 1, 2014

So easy and clean. Nice site guys I think Ill move my other domains too over to you. Hope your customers service is as good as your site.

Date of experience: March 1, 2014
Amaranta P.
0 reviews
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Onepager, can we have email facility without hosting service, how to load photos for background by ourselves, sample of the web that use Onepager

Date of experience: March 1, 2014
Coach G.
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Success
March 1, 2014

Success

Date of experience: March 1, 2014
Ronald Q.
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March 1, 2014

Date of experience: March 1, 2014
Judith O.
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This was a pretty good experience but the request for a "description" of the billing contact was confusing.

Date of experience: March 1, 2014
Gabriel Y.
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March 1, 2014

Date of experience: March 1, 2014
Ed R.
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The phone get automatically changed in +1 from +34 and about my State, automatically get filled with NA, in Italy NA means Napoli which is wrong.

Date of experience: March 1, 2014
Debra O.
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None at the moment
March 1, 2014

None at the moment.

Date of experience: March 1, 2014
Carolyn B.
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Step by step made it easy...
March 1, 2014

Step by step made it easy... thanks

Date of experience: March 1, 2014
Ann W.
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Totally awesome, and I like the new site update too.

Date of experience: March 1, 2014
Heather D.
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Live chat was very courteous and helpful with my questions.

Date of experience: March 1, 2014
angelic I.
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Very smooth and great!
March 1, 2014

Very smooth and great!

Date of experience: March 1, 2014
Jordan F.
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I was very easy to purchase and set up
March 1, 2014

I was very easy to purchase and set up. I contacted customer services about nameservers and they gave me useful information that helped me solve my problem in less than 10 minutes.

:D

Date of experience: March 1, 2014
Cynthia D.
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March 1, 2014

Date of experience: March 1, 2014
Ray V.
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Grand
March 1, 2014

Grand.

Date of experience: March 1, 2014
Dennis B.
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Alway a pleasure shopping with you
March 1, 2014

Alway a pleasure shopping with you.

Date of experience: March 1, 2014
Angela J.
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Straight forward and simple!
March 1, 2014

Straight forward and simple!

Date of experience: March 1, 2014
Alessandro J.
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Namecheap services, prices, reliability: the best
New namecheap home page: $#*!.

Date of experience: March 1, 2014

From the business

Namecheap is a domain name registrar and web hosting company. We love our customers and thrive on making them happy.


namecheap.com
Founded in 2000
Los Angeles, CA, United States
+25