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NamecheapReviews 8,208

3.7

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Namecheap Reviews Summary

Namecheap generally enjoys a positive reputation for its user-friendly interface, competitive pricing, and efficient customer support, particularly benefiting small businesses and individuals seeking affordable domain solutions. Many customers appreciate the ease of transactions and the prompt delivery of services. However, significant concerns have emerged regarding service limitations for users in certain regions, particularly amidst geopolitical tensions, leading to allegations of discrimination and inadequate support. Additionally, some users have reported challenges with domain management and perceived dishonesty in service practices. Overall, while Namecheap is well-regarded for its offerings, it faces critical scrutiny regarding its customer service consistency and regional policies.

This summary is generated by AI, based on text from customer reviews

service
116
value
113
shipping
69
returns
70
quality
101
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HeyJanet K.
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Simple to use for us non tech heads!
March 6, 2014

Simple to use for us non tech heads! Patience must be their motto.

Date of experience: March 6, 2014
Salvador S.
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March 6, 2014

Date of experience: March 6, 2014
Carol Y.
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March 6, 2014

Date of experience: March 6, 2014
Grace H.
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Website way too complex
March 6, 2014

Website way too complex. Invoice unclear. Service unclear

Date of experience: March 6, 2014
Karen U.
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Very good service in all terms of meaning!
March 6, 2014

Very good service in all terms of meaning!

Date of experience: March 6, 2014
Karen K.
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March 6, 2014

Date of experience: March 6, 2014
bumblebee K.
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March 6, 2014

Date of experience: March 6, 2014
Dave G.
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No info on how to renew multiple addresses at same time. No real provision for using a credit card with a billing address separate from my business address.

Date of experience: March 6, 2014
winair F.
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Good,but a little slow
March 6, 2014

Good,but a little slow

Date of experience: March 6, 2014
PeacefullyDisturbed K.
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It was quick and painless
March 6, 2014

It was quick and painless. Loved the prices and available free features.

Date of experience: March 6, 2014
dennis E.
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Quick and painless
March 6, 2014

Quick and painless

Date of experience: March 6, 2014
Jonathan I.
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March 6, 2014

Date of experience: March 6, 2014
Olivia V.
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March 6, 2014

Date of experience: March 6, 2014
Olivia V.
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Bit of a pain had to re-input my address which was fine and correct as it was.

Date of experience: March 6, 2014
Lawrence B.
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Nice new design, except right-side help panel, which moves site to the left.

Date of experience: March 6, 2014
Anna J.
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March 6, 2014

Date of experience: March 6, 2014
chris S.
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Very cheap domains
March 6, 2014

Very cheap domains.

Date of experience: March 6, 2014
Tyler E.
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I purchased an email to go with my domain, but I haven't yet figured out how to configure it. It seems like it should happen more automatically than it was. I'll be following up in a while to get it figured out.

Date of experience: March 6, 2014
Jeremy U.
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March 6, 2014

Date of experience: March 6, 2014
Carolyn F.
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March 6, 2014

Date of experience: March 6, 2014

From the business

Namecheap is a domain name registrar and web hosting company. We love our customers and thrive on making them happy.


namecheap.com
Founded in 2000
Los Angeles, CA, United States
+25