MyTicketTrackerReviews 118

I purchased 2 tickets to the April Fools Comefy event in Houston, Texas for April 2,2022. To date, I have not received any notification from this bogus company that they received my payment nor did I receive the tickets. I can verify that they received the money because I paid through my PayPal account. They never sent the tickets. I filed a claim through my bank and through PayPal and the claims were denied for $299.49, because they lied and said they sent the tickets. In order to attend the event, I had to purchase tickets again through Ticketmaster, a very reputable company. I am filing claims with Better Business Bureau sand the Federal Trade Commission. Biggest scammers in Canada!

My event was rescheduled for Covid and these guys just canceled my tickets without alerting me. When the event was rescheduled, they failed to provide the tickets - even though I was emailed that they were available. No refund, no tickets, just straight theft.

I bought 2 tickets for a hockey game several months ahead of the scheduled game. My Ticket Tracker sent me 2 tickets for a different hockey game that was scheduled for the following day I received the email with the tickets. As I was on vacation at the time I could not use the tickets they sent and they would not send me tickets for the game I purchased. They made the error and I'm out almost $160.00. Stay away from this ripoff company

I purchased tickets for an April 10 76ers game in Philadelphia. Once I received email to transfer my tickets for mobile use I did just that. What a mistake the tickets I received to download were for an incorrect game.
I have spent five days with four different phone numbers three different emails and all to get no response I spent $900 for these two tickets only to find out they are cheaper on valid sites to purchase tickets. I ended up having to contact my credit card number and report them as fraud and received my money back from Discover card.

They gave me the wrong tickets and they don't answer email, phone. Never buy from these people, its a scam

This company is a scam! I wish I would have looked at the reviews before purchasing tickets. Never saw my show and now I'm out $100.

The ticket transfer process needs serious work. After my purchase I received an email stating my tickets had been transferred and that I'd get a follow-up email from the seller to accept the ticket transfer; never received and/or saw said email. The following morning I went back onto MyTicketTracker.com and requested to contact the seller directly; never heard back from the seller. The next time I was contacted regarding my tickets was the day after the show when I was sent an email form TicketMaster stating my ticket transfer had expired.

Obviously, I reached out to MyTicketTracker.com customer support hoping to get a refund for the show I never attended. Their solution? No refund, nothing we can do. There was zero attempt on their end to come up with a solution to the problem. They got their money and that's all they cared about.

0/10. Will never use them again.

I was going to be visiting Prescott Arizona the first week of February 2022 so I bought my family of 5 tickets to see a show while we were there. The show was canceled and rebooked for May 2023! I cannot afford to purchase 5 airplane tickets from Seattle (where I live) to fly there next year. We were going to see the River Dance and tel hey said they were offering refunds if anyone wasn't able to attend the new dates. But Ticket Tracker refuses to refund the $743.55 that I paid them! DO NOT Purchase tickets through them! They are a rip off and an online scam people!

I had to find purchased tickets that we couldn't view due to an error on our part. Reva was FANTASTIC! She was very patient thought the hour long ordeal. Thanks to her we have our tickets and are looking forward to the event. Happy Valentine's Day Reva!

Bought Tickets from MyTicketTracker, but never received them. Was strung along until 4 hours before the actual show. Doubt I will use them for tickets again...

In case anyone is reading these reviews like I did and was freaked out let me first attempt to comfort you by saying that I ended up getting my tickets day of the event. However I was extremely stressed and given the runaround multiple times. I was told I would get the tickets in the mail in July of 2020 which I did not. I started asking questions about when I was going to get the tickets for the January 19th show in December. I was told I was sent an email "a month ago" and they gave me "buzz words" to search in my box which I never did find because I'm sure that was a total lie. I was told in December that sometimes tickets aren't released until weeks or even days before the event. After reading these reviews and based on my experience I have come to the conclusion that either they wanted me to cancel so they could profit off the sale of their ridiculous service fees and/or they were waiting to see if the event got postponed or cancelled so that they would hold all the cards in the way of possession of the tickets. Because once they give you the tickets and they are safely in your ticketmaster account, they have no more control. They only gave them to me the morning of the event when now it will be nearly impossible for me to resell them for nearly close what I paid. You do not have the same protections with this company as you would through ticketmaster if an event gets cancelled. But it appears as though if your event remains a go you may at least get them the morning of because it's no longer in their best interest to keep them from you. Someone said this place bends you over and screws you good and I would describe that as my experience and now I'm not even looking forward to the show I was initially really excited about.

Do not deal with this company. The scammed me out of $ 300.00--i had purchased 2 tickets for a concert that was originally scheduled in March 2020. Then Co-vid came and postponed the show until November 2020 and it was postponed again. Now the show gets rebooked for November 2021 and i am told by the the Van Wezel theather in Sarasota, FLA. My tickets are no longer any good as my seats were resold for the show in 2021 and i need to contact my ticket tracker where i bough the original tickets and have them refund my money. Well i have been calling my ticket tracker for over 3 months and never can get a person on the phone. My credit card bank, citi was even more useless and wont do anything to help. Bottom line is i am out $ 300 for 2 concert tickets. Do not use MY TICKET TRACKER. They are crooks.

BOUGHT TIX 2 YEARS AGO FOR ARLO W/JUDY COLLINS AT TANGLEWOOD. COVID CANCEL. THE SHOW IS RESCHEDULED FOR THIS PAST SUMMER; ARLO RETIRES. THESE KNUCKLEHEADS WON'T GIVE REFUNDS ON THE SHOW CLAIMING IT'S ONLY A RESCHEDULE WHEN IN FACT THE HEADLINER RETIRED. THIS SUMMERS SHOW CANCELED DUE TO WEATHER. AGAIN NO REFUNDS. MY CONCERT PARTNER PASSES AWAY. I EMAIL AND THEIR RESPONSE IS "As per the statements displayed at checkout, all sales are final. By placing your order, you agreed to our terms and conditions. We are unable to provide refunds, exchanges or returns per this policy."

I bought 2 $40 tickets and ended up paying $232! I thought I was in the site of the ticket event and was in Ticket Tracker. My husband and I are sick and can't attend the event tomorrow. There's no refunds, exchanges or selling ticket back! Run from this site!

Wife bought overpriced tickets for an event = Scam example 1. Tickets didn't download = Scam example 2. Nobody answers the phone and emails are replied to with generic answers = Scam example 3. There is no need for this company to exist and it's a total scam, so PLEASE avoid!

Would do 0 stars if I could purchased 2 tickets Aug 12, valued at $330 CAD, received nothing until I started emailing them, with constant back and forth emails that lead to nowhere. Their phone numbers dont work you'll just be on hold forever.

Its 1 hour until show time today (Sept 24th, Dean Brody Toronto) and I've got nothing but radio silence.

My mistake for not googling the company before purchase. DO NOT BUY WITH THEM PLEASE

I wish I would have read these reviews before purchasing my tickets. We live and we learn. Everything everyone is saying is true and valid. I am so disappointed that people would do this to other people. I have not been able to transfer my tickets. Been on hold for over an hour. Sent an email and received back the same generic email that has been mentioned in the other reviews. There has to be a way to put an end to this.