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How would you rate MyPurMist?
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Missouri
1 review
13 helpful votes
Follow Gloria J.
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Got a mypurmist for a present. On the first try it leaks water. Wouldnt come an and after it did i cant get it to turn off!. I sat it outside my room because its making weird gurgling sounds. I am thinking the water is leaking on a parts. I unplugged it.
Pressed the off button but it wont turn off. I cant return it because i dont have a receipt. I cant afford to ship it back either. Help!

Date of experience: January 9, 2019
Georgia
2 reviews
9 helpful votes
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Waste of money
March 15, 2020

After one use it stopped working. It worked fine for the one use. I only used the water provided. I paid over one hundred dollars for this product. If I had known you only get one use out of it I never would have purcyit. Do not buy.

Date of experience: March 15, 2020
Louisiana
1 review
6 helpful votes
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DO NOT waste your money!
February 15, 2021

I wasn't impressed with the My Purmist Free to begin with, but I've only had it for TWO months and it has officially stopped working. It doesn't keep a charge very long and it was soooo slow starting up. Maybe I got a bad one? Idk. Either way, I'm disappointed.

Date of experience: February 15, 2021
District of Columbia
1 review
5 helpful votes
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Garbage
October 9, 2021

I bought 2 and each one lasted about two days. Followed instructions and just would not mist. This company is making a fortune selling pure garbage.

Date of experience: October 9, 2021
Michigan
1 review
2 helpful votes
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Pure Junk
April 5, 2022

I wish I had read the reviews before I bought this item. It worked a few times and then stopped for no observable reason.

Date of experience: April 5, 2022
California
1 review
6 helpful votes
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Yuk
January 12, 2018

Over rated, leaks and cant use any water. Waste of money. Limited use, charging sucks and light continues to go on even using their water. I will get my money back. So disappointed.

Date of experience: January 12, 2018
Georgia
1 review
10 helpful votes
Follow Renee L.
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If I could give this product NEGATIVE stars I would. I opened this brand new box, followed instructions and it worked great for about one minute before the blue lights began blinking and it stopped working.

Date of experience: May 28, 2020
Florida
1 review
2 helpful votes
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Sinuses
August 4, 2023

Does not clear my sinuses. Am I doing something wrong? Also, should I empty the water out each time I use it?

Date of experience: August 4, 2023
New York
1 review
4 helpful votes
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My Mother asked for
Mypurmist as a gift. I was very skeptical. However she loves it and says shes sleeping better. Even my Grandma reports she is coughing less in the am. I'm glad I gave it a try.

Date of experience: May 13, 2014
Florida
1 review
0 helpful votes
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Keeps shutting off
November 30, 2022

Got this at the recommendation of my ENT. Piece of crap. Red light comes on after 20 seconds. Hasn't helped with my situation at all.

Date of experience: November 30, 2022
North Carolina
1 review
6 helpful votes
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Biggest waste of money ever
September 14, 2017

Only works for about a month then customer service tells you that you used the wrong distilled water as if you should know that there are different kinds of distilled water

Date of experience: September 14, 2017
Massachusetts
1 review
10 helpful votes
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I will first mention that I always follow and read the manufacturers instructions before I use a new product and before I store it away. This product was no different. I used it once to basically test it. I stored it away back in the box and when I needed to use it for real, the red light just flashed and never stopped. I went through the troubleshooting over and over. Waited a few days and tried again but same problem. I called customer service and they walked me through the steps but same results. Since it was just out of warranty (no more than a few weeks) they wouldn't offer me any compensation
And apologized. The person did say they would talk to management because of the limited use and because the warranty had just expired they would be back in touch with me but I never heard back from anyone. I am now proud owner of a $200 landfill item. I need to throw it in the trash now because I get sad and when I see the box sitting in my office. I sit by the phone and every time it rings I think to myself "It must be them"! But it never is. I feel like I got beat up. Please folks, don't do what I have done. Consider purchasing the other brand.

Date of experience: April 12, 2019
Canada
1 review
3 helpful votes
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Waste of money
June 13, 2022

One origional unit that failed. Now the replacement unit has failed after seven months. Waste of money.

Date of experience: June 13, 2022
Texas
1 review
10 helpful votes
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Do not buy
November 7, 2017

Worked only a few months. Not worth the money. I am very disappointed would not recommend this to anyone.

Date of experience: November 7, 2017
New Jersey
1 review
5 helpful votes
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Not happy
December 2, 2020

Doesn't work. Can't turn it on put on charger blue lights don't go on. Cant get it make steam. I'm very disappointed in this product.

Date of experience: December 2, 2020

Overview

MyPurMist has a rating of 1.5 stars from 57 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with MyPurMist most frequently mention customer service, blue lights and distilled water. MyPurMist ranks 16th among Allergy sites.

service
12
value
16
shipping
8
returns
7
quality
15