MyPhotoWallet has a rating of 4.0 stars from 255 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with MyPhotoWallet most frequently mention good quality, and great gift. MyPhotoWallet ranks 1st among Photo Sharing sites.
This company responds to reviews on average within 10 days
I was happy with company bc I ordered special gifts not knowing what to expect and was nervous- then they got lost in tracking even though I ordered early. Company reached out knowing I was tracking and son couldn't find tracking either, no one knew where they were so they decided to remake them and rush them so I could get as soon as possible- no they weren't in time for Christmas sadly, but lucky bc they rushed them I did receive them in time for their birthdays and the people were still able to get them (not like out of state) I was so happy with how one turned out specifically and even though the other was not as good, I would order again bc it was like one picture good and one ran out of stuff to do job as well not sure-but for me and people I have to it's still the thought that counted! I loved so much plus company said give me a little deal on another order bc of mess up and I told them I would order again bc I will order one for myself for sure maybe two Below the one picture that didn't turn up well- but then the two that turned up amazing!🤩
I ordered 2 different wallets in 2 different orders the first one came for my husband and it was a empty box with nothing in it and then wanted me to paid extra shipping for then to send it when it was there mistake then they giving me a hard time for my refund they only tried refunding the shipping cost not the whole order Then my second order I paid extra for it to be shipped faster which said 3-6 business days then they give arrival time as January 15th 2024 I will never order from these people again...if I could give a zero I differently would...
I was happy with company bc I ordered special gifts not knowing what to expect and was nervous- then they got lost in tracking even though I ordered early. Company reached out knowing I was tracking and son couldn't find tracking either, no one knew where they were so they decided to remake them and rush them so I could get as soon as possible- no they weren't in time for Christmas sadly, but lucky bc they rushed them I did receive them in time for their birthdays and the people were still able to get them (not like out of state) I was so happy with how one turned out specifically and even though the other was not as good, I would order again bc it was like one picture good and one ran out of stuff to do job as well not sure-but for me and people I have to it's still the thought that counted! I loved so much plus company said give me a little deal on another order bc of mess up and I told them I would order again bc I will order one for myself for sure maybe two
Below the one picture that didn't turn up well- but then the two that turned up amazing!🤩
Tip for consumers:
Think the writing should be longer and should be able to pick from a few fonts and sizes to change alittle
Products used:
2 wallets and plan to get more— really like wallets for men and women as long as can have 2 pictures and wording! (1 family picture, 1 spouse picture, and quote) only wish quote could be longer
I ordered 2 different wallets in 2 different orders the first one came for my husband and it was a empty box with nothing in it and then wanted me to paid extra shipping for then to send it when it was there mistake then they giving me a hard time for my refund they only tried refunding the shipping cost not the whole order Then my second order I paid extra for it to be shipped faster which said 3-6 business days then they give arrival time as January 15th 2024 I will never order from these people again...if I could give a zero I differently would...
I ordered an item and had a little problem with it and emailed customer service and they emailed me back right away and fixed the problem for me. The wallet I ordered is a good quality and nice.
The wallet was great but the print came out to dark. They was more than willing to help correct the issue. Can't wait to see the new one.
Products used:
Picture wallet
Everything perfect, the product is exactly what I expected! The delivery and communication were on point! Thank you so much
Hello my name is harpreet. I like your dealing vivian is dealing with me He answered my every question very fastly and give me proper knowledge about my parcel I am happy for this
Products used:
Photo frame
I ordered a photo wallet for my grandson for Christmas and I just love it. The customer service actually genuinely cares for it's customers. I highly recommend this company.
I was looking for something different, and to my surprise I came across photo wallet. Placing the order was easy I like the choices that were displayed. The quick response and update on my item made me feel very pleased. I was so happy when I received it the delivery time was fast easy to track. I know I made a good choice when purchasing this gift. Thank you Photo wallet I will highly recommend this.
Products used:
Wallet photo
My first order with this company a year ago went well so I thought I could trust them. I made a new order a month before I had to leave to the airport. I sent a perfectly visible photo but somehow they make my face in the photo very dark and barely visible of any features. They sent a preview photo and sent a response of how bad it looked but apparently they didn't listen because 8 days later I got it in the mail and my face was completely inked out, even worse then the preview photo. What's the point of gifting this to someone of them and a black blob? Anyone working on it would be able to look down and say I should retry because it looks horrible. They only could give half my money back but I was forced to reorder and basically had to draw it out for them. I paid a ridiculous amount for the fastest shipping they had… 11 days later it's still not here and this customer service lady I've been emailing is apparently a robot with no understanding of my situation because I can't get any real help out of her and had to repeat myself multiple times. I showed my friends and family and they too are baffled at my situation. I tried contacting the delivery service but no one will respond. I hate to be that person and I'm not even exaggerating but I'm very upset with this company, I thought I could trust them to do their job.
Products used:
Wallet
We are terribly sorry for any disappointment caused “Daylin D.”. Please know this was certainly never our intent. We very much appreciate you taking a moment to bring this feedback to our attention so we may continue to work to improve going forward.
This is absolutely the best Christmas gift, for my son in law's. Clear, smudge proof, good quality. Had ordered from another co,,, this is by far the best one… thank you
Tip for consumers:
Had problems ordering 2 at one time,,
Products used:
Photo wallet
I love the wallet. I bought it from my husband in memory of our grandson who was killed a day after Christmas by a drunk driver. The only thing is I wish I would have been able to review it first because I would have done the lettering and numbers different other than that it's amazing.
I hope my husband loves it!
When ordering um wallet it asked for 4 letter characters to engrave on the inside. I didn't want that so I put none. There was no option to op out of letter other then what I put. They literally printed none on the wallet and are refusing to acknowledge their mistake. Bought this as a Father's Day gift and now it's garbage
Tip for consumers:
Don’t do it
Products used:
Money clip wallet
Great.I got exatly what i ordered.
The delivery time was also reasonable
I havent recieved the product yet but watch your bank account when you order from here. My order with tax and shipping (plus they charge you $3 without a warning for "VIP Cart Service") came to $40 which was reasonable and that's why I ordered. However my bank account was charged over $60. I have sent an email but have not head back.
Products used:
I ordered the personalized photo lego blocks
We are terribly sorry for any disappointment caused “Autumn J.”. Please know this was certainly never our intent. We very much appreciate you taking a moment to bring this feedback to our attention so we may continue to work to improve going forward.
I've ordered from this company more than once. They do a great job on the wallets and they aim to please. They respond back quickly and they don't mind fixing any mistakes if any are made. The wallets are real leather also! Would definitely purchase again.
Customer service assistant- Vivian Elsie.
This lady went above and beyond to help me with a after sales enquiry. Very prompt at responding. I will definitely be a returning customer.
Tip for consumers:
Ask to see a proof before confirming the order
Products used:
Personalised wallet
Loved the gift, except I expected the msg to be engraved on the back of the wallet not on the inside.
Customer service was excellent. They answered emails quickly and helped. The wallet was very good condition and quality. The picture is clear but I would have liked a matte finish instead of shiny as to see the picture better. The photo card turned out excellent as well.
One of the coolest things about this wallet is that it can be personalized. The wallet is also well-made and will last a long time. I buy these all the time, whether it's for myself or as a gift.
Products used:
Wallet.
Very disappointed, the material of the wallet was expected to be better. Also it took way too long to be delivered. I apologize to say that but again very disappointed. Not worth the price.
Tip for consumers:
Quality isn’t that great , kind of cheap actually.
Took almost a month to be delivered
Products used:
Wallet
Vivian Elsie demonstrated impressive customer service skills during my 1st purchase. She showed me the finished products so I can know what to expect before receiving my order. Will be purchasing more products from this company. Great work Ms. Elsie!
Just what I wanted for my daughter to remember her Sammy although gone will always be with her. So very pleased with the product. Will recommend to friends. Thanks
Tip for consumers:
Hopefully vendors can see how dissatisfied or pleased they are with their products and services.
Products used:
Photo wristband
We are terribly sorry for any disappointment caused “Johnny”. Please know this was certainly never our intent. We very much appreciate you taking a moment to bring this feedback to our attention so we may continue to work to improve going forward.