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My Locker

Overview

My Locker has a rating of 3.2 stars from 39 reviews, indicating that most customers are generally satisfied with their purchases. My Locker ranks 87th among T Shirts sites.

service
8
value
8
shipping
8
returns
7
quality
8
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How would you rate My Locker?
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California
1 review
0 helpful votes
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Great Quality, 5 Stars
November 9, 2024

I am extremely satisfied with how the sweatshirts and hat turned. They are perfect! I plan on placing several more orders.

Date of experience: October 30, 2024
Canada
1 review
0 helpful votes
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When they have a color or size out of stock they wont tell you. They will send you the product as is missing the items you ordered. Please do not buy from them. Just read the reviews. I'm surprised this business is still running cause what they're doing is illegal in so many ways. STAY FAR AWAY don't waste your money.

Date of experience: December 10, 2022
California
1 review
1 helpful vote
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Horrible service
May 15, 2019

I'm just going to keep it short. My shirt showed up sticky, the print on the back of my shirt started to rubbed off after 10 mins of wear. We sent them photos of our worn shirts and they only wanted to replace the damaged samples, not the entire patch. I was willing to send them the entire batch of shirt back and wait for properly cured replacement. The refused me service, dismissed me and hung up.

Date of experience: May 15, 2019
Texas
1 review
2 helpful votes
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PRODUCT IS TERRIBLE!
November 11, 2019

My sales rep Ashley was nice and easy to work with but once I complained the product was really bad (Image completely washed out, embroidery not even legible) I was informed that it is because they use digital printing vs silk screening. I guess they stand by their TERRIBLE product as they justified it by saying that is just how digital looks vs screening... yet they have no problem charging the same. They should show a true representation on their website then... see how many orders they get!

Date of experience: November 11, 2019
California
1 review
1 helpful vote
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Terrible company
May 30, 2018

Do not use this company! They misrepresent customization time, admit that there is misrepresentations and then do nothing to remedy the situation. Even had two customer service reps hang up on me. There is a reason why this company has terrible reviews across the board!

Date of experience: May 30, 2018
North Carolina
1 review
0 helpful votes
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Never Shipped
May 20, 2020

Ordered a custom hat for my husbands new business/birthday. 2 weeks later I try to find out where the hat is and they decide to cancel the order because " they cannot do the embroidery." How is it that I pick from their selection of fonts and letters and they cant do it? Was it that the letters made words? Try anyone else if you need custom work done.

Date of experience: May 20, 2020
North Carolina
1 review
0 helpful votes
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I ordered a face mask for my son. Totally disappointed. Material is transparent. The solid red background wasn't dyed completely. I'm glad I didn't buy one for each of the kids, in the same token I just wasted $25

Date of experience: August 26, 2020
Montana
1 review
3 helpful votes
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I ordered a sample shirt through printify. I had added this to my shop, but I'm so glad no one else had bought one. I pulled it as soon as I got mine. Lesson learned: look up reviews for print providers besides just on printify and order samples. I know what a good DTG print looks like. This was not it. It was super faded on a dark garment. All the detail of the design was gone. When reported the issue, I asked that if they could not make the print to look better to just refund me. They assured the Printify person I was working with that it would look better when they reprinted. When I got my reprint, it was somehow worse. Yes the colors were slightly brighter, but that is only because they double printed and you could tell because there were double lines and the whole thing looked "fuzzy" I will not be using My Locker for anything in the future.

Date of experience: August 20, 2020
Tennessee
1 review
0 helpful votes
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Awesome
December 15, 2020

I was so afraid after I saw the reviews and almost canceled my order. So glad I didn't. Ordered a jacket to be embroidered and not only did it come out awesome, I had it in about 3 days with express shipping.

Date of experience: December 15, 2020
Florida
1 review
4 helpful votes
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HORRIBLE
December 21, 2019

Do NOT use this company. I used this company through Printify to sell ornaments on my Etsy shop & nearly every order was wrong. My customers all waited nearly 2 weeks for ornaments with the wrong designs on them. These designs weren't even mine, they just printed some random image on each one. Customer service was nearly impossible to get in contact with, it took days to get responses. Most customers wanted a refund but those who settled for getting ornaments reprinted had to wait another 2 weeks to receive their fixed order. A NIGHTMARE during the holiday season, I understand they're slammed with orders this time of year but that's no excuse to screw up nearly every single order. Made my business look bad because they kept screwing up & I couldn't do anything about it.

Date of experience: December 21, 2019
Colorado
1 review
1 helpful vote
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Terrible customer service
September 21, 2020

I ordered face masks. They say they were delivered but I never got them and they want me to pay half price to get another set. I'm a nonprofit and I have no proof that they were delivered my ring doesn't show the mailman or the package yet they don't care. Don't shop here because you might never get your product.

Date of experience: September 21, 2020
Michigan
1 review
1 helpful vote
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Only for Hispanics
April 27, 2021

Terrible work environment, terrible people to be around. If you're not Hispanic, dont expect to be helped out by their HR, Patricia. She does not do her job and will fire you for whatever reason. You basically gotta ask permission to use the bathroom or get some water. The environment is not for anyone to be in. Again, if you're not Hispanic or kiss the right $#*!, this place isnt for you

Date of experience: April 27, 2021
Pennsylvania
1 review
0 helpful votes
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My son is a letterman in X Country and order a logo for that with his name. They send me a logo with a rotten egg on it that says Bizzare.! They are horrid in every way imaginable. The customer service is equally as bad.!

Date of experience: December 20, 2018
Texas
1 review
2 helpful votes
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This company quoted a maximum of 5 business days to produce the order, however they took 8 to actually produce the product. Because if this my sons team was unable to use these jerseys for their tournament and the money I did spent on them was completely wasted.
The company will not respond to emails or phone calls so I am starting legal proceedings to get a refund of my money due to their breach of contract.
I really wish I had read the reviews here or other places before purchasing from them. There are plenty of other companies like this out there that won't rip you off. Buyer beware

Date of experience: November 15, 2016
Ohio
1 review
4 helpful votes
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Please read ALL of the fine print before you order. They did not deliver as expected; paid for additional shipping and received order 5 days later than expected. Two items specifically for a school trip, and refunds not even in their vocabulary, other than NO. Horrendous customer service.

Date of experience: March 8, 2017
New York
2 reviews
12 helpful votes
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Your company, partnered *******@Printify, has legitimately made my business look like absolute trash with your ineptitude this holiday season. No other partnership that I have taken on has ever been so careless and unprofessional to deal with in the 16 years I have been in business. Today alone I have had to console and refund fully half a dozen customers because you sent them someone else's order, and this is just the tip of the iceberg. It's been going on for 2 weeks like this because you bit off more than you could chew. A few days ago I received a package of ornaments I ordered and half of them weren't even my art. The other half looked like garbage. Only two out of 20 ordered were sellable. You people should be ashamed of the position you put countless small businesses in this holiday season. To everyone else - STEER CLEAR OF THIS COMPANY AND PRINTIFY. You've been warned.

Date of experience: December 18, 2019
New York
1 review
3 helpful votes
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Terrible
April 7, 2017

I wish I read reviews also. Shirt material is terrible and smells so bad like urine and strong vinegar. It's so strong it gagged me when opening the bag. The sizes are so off and there's a shirt in here I didn't order at all. I hope no one ever buys from this company again.

Date of experience: April 7, 2017
New Jersey
1 review
1 helpful vote
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I ordered one custom shirt for an event 21 days ahead. Just enough time for printing, shipping or if any problems occurred. I have yet to receive my order I'm not going to have the shirt for my event. They keep saying its printing issues but don't they specialize in printing. I literally have a few words on the shirt nothing special. My first and last time ordering from them. Requesting a full refund. They suckkkkk. Save yourself get out while you can

Date of experience: June 21, 2017
Illinois
1 review
1 helpful vote
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Don't buy from here
January 12, 2017

I would highly recommend not purchasing from here. Ordered two t-shirts and two sweat tops. T-shirts feel like sandpaper and the sweat tops are not even close to the size described. They offer NO REFUND, only to charge me half price on re-orders. What a joke.

Date of experience: January 12, 2017
Colorado
1 review
2 helpful votes
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Inferior merchandise
February 1, 2016

I wish I had read reviews here and on MyLocker's Facebook page before purchasing! I bought a dozen spirit towels from MyLocker and received a product that was so inferior that I wouldn't even donate them to the homeless shelter. The towels were so thin you could read through them. They arrived in a crumpled mess and when I tried to pull them apart, they were stuck together and actually tore holes in the paper-thin material. I called MyLocker and spoke with Monica who was less than helpful stating that they do not accept returns on any of their products because they are personalized. Which means that they accept NO returns because everything is personalized. How convenient. She finally condescended to replace 3 of the most badly damaged towels but constantly stating that they stand behind their product and she has no idea how this happened. My advice: Buyer beware when ordering from this site! They are not worth the money.

Date of experience: February 1, 2016