My LockerReviews 39

When they have a color or size out of stock they wont tell you. They will send you the product as is missing the items you ordered. Please do not buy from them. Just read the reviews. I'm surprised this business is still running cause what they're doing is illegal in so many ways. STAY FAR AWAY don't waste your money.

Last year for Christmas, I purchased custom business shirts for my wife's real estate practice (mylocker.net). This order arrived on time, and was absolutely flawless. To this day, she has really enjoys wearing these custom women's polos.

However, this year for Christmas, I didn't receive such a spectacular product. On Dec 12th 2021, I ordered additional (exact same) shirts (slightly different coloring & wording). The website said it might take 5-10 to fulfill the order. To ensure these were received on time, I paid for upgraded shipping (2nd day). The shirts did not show up for the holiday (no email nor notification there were delays). On Dec 26th, reviewing the website order, it has shown the shirts did not pass QA - no further info except the UPS tracking number. After contacting customer no less than 7 times, I have yet to receive the order. They don't seem to be responding any more. I was promised 7 days ago, by their customer service (only available via email), that the upgraded shipping would be refunded. To no avail, this has yet to happen. This year has been a very poor experience working with MyLocker.net. Unfortunately too, they are unavailable via phone. None of their (hard to locate phone) numbers work. You can't contact them!

Very great detail I recommend comfy good quality designs

I played around on the MyLocker.net website and designed a pretty cool t-shirt for a golf tournament I was assisting with. I first ordered a sample t-shirt of what I wanted just to see if I liked the quality and print since you can't really trust images on a website. I also ordered a polo shirt to see that quality. Anyways the t-shirt sample was great and as described. Super lightweight "Anvil" cotton they called it and it was great. The polo... eeeh, not so much and it was super cheesy. So I proceed to order 40 more t-shirts of various sizes on the same Anvil material and obviously pay in full. The order comes in about 10 days which was great and the shirts were all stuffed into a big shipping bag so I didn't open it or take them out to count or see the print (my fault).

Day of the tournament (3 hours away from home) we are picking teams and handing out everyone's pre-ordered shirts and I find out I am short about 13 shirts. They didn't sent 1/3 of my order and they also switched the material to a cheap china brand $3 starchy, itchy t-shirt. Not at all what I ordered and I'm short 13 shirts so it messes up our plans for what we wanted to do with all these shirts and the group.

I get back this week and email customer service (since its impossible to reach anyone at MyLocker by phone). They said "our process is mostly automated and we ran out of stock of that particular t-shirt. You should have received an automated email from our system." I literally received nothing. No call from anyone saying hey, we have some of these or we can switch your order to print on this. Crickets from anyone over there. Also I mention that the sample I ordered was not the same shirt as I received. Their response is "we show you got the Anvil t-shirts as ordered". I wish I took a picture of the two, they are absolutely nothing alike.

Anyways, buyer beware with this company. If you order anything from them, give them time and double check your order once its received. Order a sample like I did. If you don't get exactly what you ordered, send it back and make them do it right.

I put 2 stars because they sent my first order with the sample and that shirt is fine (though I would never order polos from them again). They did offer to refund me for the 13 shirts they shorted me. However in this situation because they not only dropped the ball on reaching out to me personally about running out of stock but still sending a partial order, I believe I should get either a full refund or at least 50% refunded or credited towards a future order (which I probably would never do again). It would be pretty difficult to recommend MyLocker.net to anyone. ZERO customer service and a mediocre product.

Terrible work environment, terrible people to be around. If you're not Hispanic, dont expect to be helped out by their HR, Patricia. She does not do her job and will fire you for whatever reason. You basically gotta ask permission to use the bathroom or get some water. The environment is not for anyone to be in. Again, if you're not Hispanic or kiss the right $#*!, this place isnt for you

I ordered 52 shirts. Three different sizes. Perfect material. Best deal online from a TRUE DETROIT, company. I will always keep my locker.

I ordered a sample shirt through printify. I had added this to my shop, but I'm so glad no one else had bought one. I pulled it as soon as I got mine. Lesson learned: look up reviews for print providers besides just on printify and order samples. I know what a good DTG print looks like. This was not it. It was super faded on a dark garment. All the detail of the design was gone. When reported the issue, I asked that if they could not make the print to look better to just refund me. They assured the Printify person I was working with that it would look better when they reprinted. When I got my reprint, it was somehow worse. Yes the colors were slightly brighter, but that is only because they double printed and you could tell because there were double lines and the whole thing looked "fuzzy" I will not be using My Locker for anything in the future.

Ordered a custom hat for my husbands new business/birthday. 2 weeks later I try to find out where the hat is and they decide to cancel the order because " they cannot do the embroidery." How is it that I pick from their selection of fonts and letters and they cant do it? Was it that the letters made words? Try anyone else if you need custom work done.

My business on etsy got an ODR because of these people. If you know etsy, you know ODR's are bad news. Im lucky my shop is still up, for now. They are STILL behind on half a dozen orders that are now 12 days late. Thats actually almost a relief given that the day before Christmas I was being abused by one 200 customers for mylockers incompetence and lateness. These people do not care about their customers, or that they're ruining businesses. We were given no updates, no warnings, no nothing about the over a week long delays we've now experienced. I spent THOUSANDS with mylocker (total over 25k on printify over a 3 week period - most of it going to mylocker mugs and ornaments), and I will never do it again. SPOKE can have my business now. Im legitimately talking with several other businesses about a lawsuit if our shops are closed down by etsy due to mylocker. Beyond all of this nightmare? Over 50 of my customers (maybe closer to 100) have arrived shattered, not packaged well, completely wrong items, missing the entire item from the package, and one of my customers received a "dumb $#*!" mug instead of what she ordered. Nice. I know USPS is rough this time of year, thats why you package well! I have multiple other businesses, I know good CS, and have been very successful in those. Not even I could salvage the cluster*** that mylocker created this year. Im going to see a therapist about it soon and my PCP to make sure that when my nose and eyes burst the other night (straight blood from stress and my blood pressure being so high) that I didn't do any longer term damage from the extreme stress. Thanks mylocker for the worst christmas nightmare I have ever dealt with ever. Take responsibility for the crap you created and answer your customers instead of hiding behind printify and not answering phones, emails or anything else.

Do NOT use this company. I used this company through Printify to sell ornaments on my Etsy shop & nearly every order was wrong. My customers all waited nearly 2 weeks for ornaments with the wrong designs on them. These designs weren't even mine, they just printed some random image on each one. Customer service was nearly impossible to get in contact with, it took days to get responses. Most customers wanted a refund but those who settled for getting ornaments reprinted had to wait another 2 weeks to receive their fixed order. A NIGHTMARE during the holiday season, I understand they're slammed with orders this time of year but that's no excuse to screw up nearly every single order. Made my business look bad because they kept screwing up & I couldn't do anything about it.

Your company, partnered *******@Printify, has legitimately made my business look like absolute trash with your ineptitude this holiday season. No other partnership that I have taken on has ever been so careless and unprofessional to deal with in the 16 years I have been in business. Today alone I have had to console and refund fully half a dozen customers because you sent them someone else's order, and this is just the tip of the iceberg. It's been going on for 2 weeks like this because you bit off more than you could chew. A few days ago I received a package of ornaments I ordered and half of them weren't even my art. The other half looked like garbage. Only two out of 20 ordered were sellable. You people should be ashamed of the position you put countless small businesses in this holiday season. To everyone else - STEER CLEAR OF THIS COMPANY AND PRINTIFY. You've been warned.

My sales rep Ashley was nice and easy to work with but once I complained the product was really bad (Image completely washed out, embroidery not even legible) I was informed that it is because they use digital printing vs silk screening. I guess they stand by their TERRIBLE product as they justified it by saying that is just how digital looks vs screening... yet they have no problem charging the same. They should show a true representation on their website then... see how many orders they get!