I can't decide which one to get! So many amazing designs so I ended up with all their Face Mask designs and I love them! Please make more cute designs right away!
I purchased the pillow pack and it was super amazing. Recently, I also avail the mask and was able to engage on their customer service. They respond so quickly and very accommodating on my inquiries!
Hi Shine! We're so happy to hear how much you like our Satin Pillowcases and our Cotton Face Masks. Thanks for making our day with this kind review!
VERY PLEASED AND HAPPY! I have been using the satin pillowcase for 2 weeks now. Feels great on my skin, my hair isn't out of control when I wake up. I don't have the hair loss on my pillowcase in the morning as I have in the past. And I don't get those wrinkles on my face when I wake up too! AMAZING! TOTALLY WOULD RECOMMEND!
Hi Roxy! Thanks so much for sharing your review of our Satin Pillowcase! We're glad to know how much you love it. Thanks again!
I like their super cute and unique face masks! I also really like their excellent customer service, they are very helpful and easy. I will definitely recommend this company to others.
Hello Alyssa! Thank you so much for your kind feedback, and we're happy to hear you like our Cotton Face Masks!
If you do they will flood your in box with hundreds of emails and you will never get them to stop. There is nothing they sell that is worth that.
Kitsch just launched the smartest hair towel ever! Just what i really want in my life! Love this towel to protect my pillow and pillowcase from my wet hair :)
Hello Stacy! We're so glad to know how much you like our microfiber towel products! Thanks for making our day with this kind review.
I ordered masks and never got them. I ended up contacting them via email. It hey sent me another set of masks. Love them. Very comfortable to wear and love the designs I picked. A+++
Hi Tim! Thank you for sharing your experience with KITSCH! Our small but mighty team of hardworking customer service and shipping associates appreciates you so much. Thanks for making our day!
I love these face masks. I think they are my favorites so far of all the ones I've ordered. They are so soft and comfortable. Super cute and breathable.
Mask are very lightweight and I don't feel like it's squishing my nose. Has a good quality and very reasonable price. Very easy to breath! Highly recommended!
Thanks for your review of our Cotton Face Masks, Syd! We appreciate your kind feedback!
I really like the the satin pillow cover, so soft and smooth. I just hope it has a bed cover to match.
The texture of the cloth is nice, soft and light.
Hi Janet! Thank you so much for your review. We're happy to hear how much you like our Satin Pillowcase, and we'll make a note of your interest in a bed cover. Thanks again!
I super love their products especially their hair accessories. I have a long hair, and really love their set of headbands. They are so cute! I use them when I am at school, and they look really cute.
Hi Irie! We're so happy to hear how much you love our hair accessories. We truly appreciate your kind feedback!
It was a nice surprise to see the quality of the masks. I love the designs. I ordered a new set. The material allows you to breathe but it is not a flimsy quality.
Hello Kennedy! Thank you so much for your feedback on the quality of our Cotton Face Masks. We are so happy to hear how much you love them!
Very bad service and unable to return if you are not in US. Not recommended if you are not sure or want refund.
I am so happy with my Sleep Set! I can finally sleep in peace without having to think about my hair when I wake up. I have extremely thick hair and the towel scrunchies are just perfect!
Hi Lillian! We're so happy to know how much you love your Satin Sleep Set and Towel Scrunchies. Thanks for making our day with this kind review!
The quality of the masks is great. I also enjoyed the color scheme option you gave. I gave the tie die and grey ones to my son. They are also very comfortable and donât tug the ears like some do!
Hi Barbara! Thank you for your kind comments on the quality of our Cotton Face Masks! It's customers like you that are the best part of our brand. Thanks for making our day!
On May 26th I ordered graduation gift sets and it's June 24th and I still have not received them! I contacted the owner and she assured me the products are on their way after excuse after excuse (COVID, LA Protests, UPS all blames for delays) but no responsibility taken on part of the company. Will never order from this company again
Hello Lynda, thank you so much for your feedback. We take your comments to heart, and we are working to do better and be better.
We are truly sorry for the delays with your package. Some of the delays were out of our control, but we should've done a better job communicating with you to ensure your package arrived in a timely manner. We are so sorry about this.
We’d love the opportunity to make this right for you, so we will be reaching out to you via private message. We are ready to help however we can, answer any and all questions, and most of all, listen. Thank you for supporting us and giving us a chance. We don't take it for granted.
I love the elastics i love the fact that you also sent an email after purchasing that shows good customer service. Wishing you guys all the best, and see you at the next purchase :)
Hi Gary! Thank you for the kind feedback, and we are so happy to have you as a part of the KITSCH community :)
This Is the Best site for buy. Amazing experience, and good response from contact support too. I love this
Hi Reeta! Thank you for the kind feedback! We appreciate your support. Thank you again!
I'm very happy with the quality and how cute these are. Also, the price is great! Now I can rock some style during this pandemic.
Hi Emmeline! We are so glad to hear how much you love our Cotton Face Masks! Thanks so much for sharing. Stay safe (and stylish)!
The masks are so great! Well made, good quality and actually fit my small face! I am so impressed! Thank you very much!
Thanks for sharing, Liana! We really appreciate your kind feedback!
Overview
Kitsch has a rating of 3.6 stars from 211 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Kitsch most frequently mention customer service, face masks and good quality. Kitsch ranks 5th among Hair Care sites.
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- Los Angeles, CA, United States
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Nala! Thank you so much for your review of our Cotton Face Masks! We'll make a note of your interest in new colors and designs. Thanks again!