MYHABIT has a rating of 2.4 stars from 125 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about MYHABIT most frequently mention customer service, and gift card problems. MYHABIT ranks 19th among Flash Sales sites.
I like My Habit and have been a customer for several years and I have no problems with their ability to deliver or exchange merchandise. However, the sun rises in the East, and My Habit sales starts in the West where most of the inexpensive things are all gone by the time the sale starts in the East. My Habit needs to fluctuate between the East and the West coast, by allowing the East to get first shot at the sales. There is no fairness in this area.
MYHABIT may seem like good deals but they're shipping method is horrible. Their site gives you an estimated delivery date, but they us USPS which we all know hasn't a clue what they are doing so you never know when an item will arrive. To make matters worse, MYHABIT can't even tell you if your order will be signature required. So you have one tracking saying it should be there the very day you check, but USPS still says all they have is pre-shipping info. I also have concern are these high end garments really authentic are they knockoffs from who knows where!
MYHABIT may seem like good deals but they're shipping method is horrible. Their site gives you an estimated delivery date, but they us USPS which we all know hasn't a clue what they are doing so you never know when an item will arrive. To make matters worse, MYHABIT can't even tell you if your order will be signature required. So you have one tracking saying it should be there the very day you check, but USPS still says all they have is pre-shipping info. I also have concern are these high end garments really authentic are they knockoffs from who knows where!
I bought a pair of Red Valentino boots from Myhabit. I expected them to be packaged with new designer box; however, I was sadly disappointed to see an old used Red Valentino box with used boots and no dust bag. The boots run small. I ordered a 7, I am a 6 1/2. I don't believe the the boots are authentic. I will never order from Myhabit or Amazon again. I learned my lesson at a high price for trying to get designer brand for less. Beware!
I just love myhabit Events! This site, with its deep discounts on luxury goods is truly my
Favorite new find and I just can't keep checking out out every single day! You are going to go bananas when you see what they have and love it if you are an Amazon Prime customer and you can get in to the sale 30 minutes earlier than everyone else!
I bought a $70 bag that was supposed to be genuine leather. Sure enough, the tag looks legit, but the whole bag is make of synthetic, spongey, leathery material that doesnt look anything like the real thing. I regret making this purchase. There is a reason the returns are not free. Im sure a lot of ppl make returns after purchasing. STAY AWAY FROM MYHABIT.
I can't believe amazon denied my review! I bought a prada double bag from MyHabit (supposed to be authentic) and I confirmed with a separate agency that this bag was fake. Beware of fake bags (sold for thousands of dollars) that could be sold through this site. Always buy through the vendor and directly from the authorized retailers of these designer bags. I learned my lesson. I got my money back but extremely disappointed to see the same bag I returned back online on sale (after I asked myhabit supervisor to remove this bag). So, of course, they don't want to accept the review.
I like My Habit and have been a customer for several years and I have no problems with their ability to deliver or exchange merchandise. However, the sun rises in the East, and My Habit sales starts in the West where most of the inexpensive things are all gone by the time the sale starts in the East. My Habit needs to fluctuate between the East and the West coast, by allowing the East to get first shot at the sales. There is no fairness in this area.
I don't understand how receiving my packages fron MyHabit went from great to unacceptable. Yesterday I wrote a review because a coat that I was waiting for was returned to sender stating that my address was undeliverable yet I received 4 packages from MyHabit in February at this address. Then today I check my orders and another package was returned for the same reason. I'm going to cut my losses and stop wasting my time looking at their site and buying stuff because it never gets delivered now. Get rid of that carrier MyHabit or you're going to lose a lot more loyal customers.
I ordered a pair of "ruby and diamond" earrings. The cost was less than $50.00 so I did not expect Tiffany quality at K Mart prices. However, the earrings were so ugly that I could not imagine anyone paying $10.00 for them. I used to love to browse the high-end products on this site. However, I have lost my interest in ordering anything again.
Just be aware when you buy because some of the merchandise is not returnable. I purchased a pair of boots and they sent me two right shoes. These were tagged "not returnable"... sorry but you sent me two right shoes. MYHABIT didn't seem to have two lefts laying around anywhere and said I could just donate the two right shoes I received. Um, ok? They did refund my money because of the circumstances.
I got a wrist watch for someone and it came with no dial control. The Habit customer service wanted me to contact the manufacturer, I did. The manufacturer charged a 15 dollars money order with the wristwatch sent to them to review "the problem" They also wanted $18 dollars for repairs. I paid about $80 dollars for the watch when it was purchased! My several efforts to get the so-called amazon company to respond met "we are not able to do anything"
My conclusion is that if you want a bad, defective, substandard product sold to you under false labeling, buy Amazon or The Habit! Shame on you for your incredibly poor customer service!
If I could put 4.5 stars, this would be my score. The customer shopping experience on the site is great, which is not a surprise, as it is powered by the industry-best Amazon. They often have very good deals on some sweet brands. Their customer service was very responsive. In my last order they shipped me wrong size shoes ( 3 instead of 8, yeah), and because it was a no return item, refunded me without the need to ship it back (I just donated it). Of course, as usually happens in these cases, the size I wanted was sold out. Knocking off the 1/2 star due to their new shipping/return charges. I understand why they needed them, but I loved my free shipping on all orders. May be they can expand perks to Amazon Prime member.
I've ordered a few different things within 6 months (tie & cufflinks, a ladies suit, men's shoes, women's shoes and a huge children's train set) from MyHabit and I haven't had any problems at all. The shipping to Australia is very cheap ($15) and everything arrives quite fast! However, I always order knowing that I probably can't return things given that international returns are too expensive.
I am very pleased with my purchases from MYHabit. The quality of the merchandise is excellent as are the prices for designer goods. I find myself frequently shopping on the site. The shipping is fast and reasonable in cost. I just love shopping on the site. I also like the wish list for items that I want but are sold out. I have been able to acquire many items desired when they are located and returned to the site. A notice is also emailed and texted about the availability of these items.
MyHabit has been an incredible site to shop. The selection is phenomenal and the prices are usually the best I can find online. They are owned by Amazon so I have extra faith in their reliability. Additionally, their shipping is best in industry since it is an Amazon company.
Obviously fake, everything I ordered was made of poor quality materials and was poorly assembled. And the fact that they don't allow for product reviews should be all too telling. Will not order again.
Myhabit is an interesting project by Amazon that (according to my experience) has the following characteristics:
1) It has very low quality products, many of them being replicas from China that they advertise to sell at a 70% discount!
2) in most of the cases, the shipping dates are FAKE. They claim your product will arrive in 3 days or so, and in reality they don't even have the product in stock. If you are patient enough to wait, they will send it to you whenever it comes (usually in 3 weeks), otherwise they will cancel the order.
3) Myhabit has NO REVIEWS, so no matter what they do to you, you can't post it in their website to warn other users. That's why they manage to be in business.
These guys should really be sued for false advertisements regarding shipping and inventory quality/fake discount rates. The question is who is going to take the initiative. I know they are too big, but they have no right to lie to their customers.
Tip for consumers:
Stay away!
Living in Australia is frustrating for many avid shoppers. We pay more for everything, we have limited choice of products, and we are often unable to buy products from US websites.
I've been a member of MYHABIT for about 3 years, for the past year I haven't bought clothing or shoes for myself from any other shop, online or otherwise. The prices are fantastic, the quality of the merchandise has been fabulous, and the customer service department have exceeded my expectations. I am delighted with MYHABIT through and through!
Something is fishy about this site. No sooner did I order a handbag at original (not inexpensive)discount price (arrived in inadequate packing, luckily no significant damage), then suddenly one left selling for $40 less... unsatisfactory response by customer service. Then I was considering another handbag purchase, price unchanging over many days. I noticed the number of items for that brand was constantly changing and one colour of the style I had in mind was sold out yesterday? But available today? My colour choice went to "one left", selling without price modification... just as well. According to many reviews, who knows what the quality might have been of this supposed expensive bag?!
I am very addicted to Myhabit, excellent delivery, quality products and exclusive bargains, cannot stop shopping
I've seen where people say stuff sells out too fast, it does. So much so, when I "bought"a $1000 chair from them... I never got it. When I called cust. Service, they couldn't tell me if it was in transit, or if they ever really shipped the package at all, despite having a ups tracking #. After 2 weeks of me calling and emailing them(they never contacted me until the point of refund), I still never got an explanation as to what happened, only that I would be refunded. The chair was supposed to be a gift, so a refund wasn't what I was after... guess it'll do.
Tip for consumers:
beware
I just moved into a new home so I've been buying items through MyHabit for home decor, etc. I can't review their clothing, jewelry, etc but have been quite pleased with the items of home decor items I have ordered. It seems like each holiday they have a flash sale of large selection of items in all the categories at 80% off (and if you are a Amazon Prime member then you get a sneak peak 30 mins before everyone else) I've scored some major deals over Memorial Day weekend and this Fourth of July weekend. Items go quick during these flash sales and the quantities are limited. The quality of the items are very comparable (and sometimes even nicer) to items you would find at HomeGoods, TJMaxx, etc They buy from various vendors who only sell to retail so it would be difficult to find some of the items at my local stores. Their descriptions are pretty spot on, it notes dimensions, country of origin, etc I do wish theSy had more photos of the items and reviews would be nice too. A couple items I've bought hesitantly but was actually quite pleased once received. The shipping is super quick. I bought items on Thursday, they shipped Friday and showed up on my doorstep Sunday! Each description notes the shipping estimate so if it says "ready to ship in 1-3 days" it's going to be quick. If it says something about a couple weeks, I usually won't order unless it's something I really want. They do a good job on getting the items shipped quickly but the actual packaging could use some work. My Memorial Day weekend order of the 8 or so items ordered, 1 vase was broken. I contacted the customer service via chat (it seems to be outsourced overseas) to ask for a refund or replacement. They were super quick to look up my order, good English and comprehension of the situation, and since the item was sold out, all they could offer was a refund which went back into my Visa. Okay with me. No store credit, just a credit card refund which was better. Was on my account a few days later. After looking at the vase more, I was actually able to repair it with glue and angled on a shelf, you can't tell it was broken ;) My 4th of July order I just received today was disappointing as of the 5 items, 2 were broken beyond repair. No way of fixing them, one item seems to be in a million pieces. I just sent a chat and within 8 minutes they sent me a refund back to my Visa. Items were already out of stock since I ordered during the flash sale. Each time I spoke with the customer service via chat, I did offered to send photos of the damaged items and they said no need, just dispose of the items at my convenience.
Pros: great deals, great selection, lightening fast shipping, great customer service
Cons: items sell out quick, you only have a short amount of time to checkout before the item is released back to other members and their packaging needed some work
All in all, I would recommend them highly. You may end up with a broken item or two but they will offer a replacement (if they have it available) or a refund very quickly. Be sure to read the website carefully before placing an order, everything is spelled out in black and white.
Quick edit 7/6/15 - I contacted customer service via chat on 7/5/15 to let them know about the two broken items in my order. Saw that the refund to my credit card already posted to my account this morning 7/6/15! Turned around and ordered two different items on 7/5 figuring my credit would almost balance out the new order and one item already shipped and should be here by 7/8/15!
I have been using this shopping service for years. They make shopping easy, I receive the items within a few days of ordering and returns are so easy and never a problem. Great selection of cloths at great prices.
I ordered a Hermes scarf 6 days ago. Right away, it said that the item is "shipping soon." Since it's supposed to arrive tomorrow, I e-mailed them to ask what's going on. They emailed me back that "many people ordered the item" so the "seller" is out of stock. I thought that My Habit was the seller (I know it's through them, but if I buy Hermes from Bloomingdales, Bloomingdales is the seller). Anyway, there is no item, they can let me know when it comes, but it's going to be a long wait, or I have to cancel. I couldn't cancel online (because it's "shipping soon" - right!), so I called, and someone had trouble canceling this for me. I also used a gift card, to split this between two cards, so I have to wait for all that - IF I get the money back. It was unusually hard to actually cancel an order that they would not ship at all. And NO ONE bothered to let me know that it's NOT shipping/out of stock. NEVER buying there again.
I bought a coffee table and only received the table top with no legs! It was also damaged during shipping (one corner was chipped off). I have bought two other items from them and didn't have any problems (a pair of shoes and a pillow). My suggestion... stick to small inexpensive items. Now I have to somehow get this 58lb package to the post office. How? I have no idea since it weighs more than 1/2 my weight! Too much trouble and disappointment to ever take a chance on a big item again!
I have ordered from here several times and have always been happy with the transactions.
Flash sales site selling designer clothing, owned by Amazon.com.
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