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My Choice Software

How would you rate My Choice Software?
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Ashley M.
Colorado
1 review
0 helpful votes
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This was a very easy experience for me. I value that with the busy life I have. I ordered my software download, and within a few minutes I had my download and registration code. It was was exactly what I ordered and was presented very well on their website. I am very pleased. I definitely recommend picking MrChoiceSoftware if you are in the market for downloadable software. :)

Date of experience: May 8, 2016
Ohio
1 review
1 helpful vote
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Convenient
November 24, 2015

I signed up late on a Friday, and per instructions I didn't expect to receive my activation code until Monday during business hours (which was disappointing). Much to my PLEASANT surprise, I received my code within 30 minutes. The service was easy to use and reliable. I will use again next time I have an online software purchase!

Date of experience: November 24, 2015
Colorado
1 review
0 helpful votes
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GREAT Customer Service!
September 1, 2021
Updated review

I have always had Microsoft Office products supplied by my employer. I was very nervous about installing a new software licenses by myself. The customer service reps I spoke with were kind & patient with me, and with their assistance I was able to install Microsoft Office 2019. THANK YOU!

Date of experience: September 1, 2021

Thank you for calling me and helping to correct the...
August 31, 2021
Previous review

Thank you for calling me and helping to correct the purchase I needed.

Date of experience: August 31, 2021
Colorado
1 review
0 helpful votes
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This was my 2nd purchase (Office Home & Student 2016) through MyChoice. The activation process for this one did not go as smoothly as the first, but their Support team promptly responded to my email inquiry, with explanation to the problem (Microsoft issue) & specific follow-through steps to resolve. Done.

Date of experience: January 30, 2018
District of Columbia
1 review
1 helpful vote
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Credit card charged, product did not ship
February 4, 2020
Updated review

Update: after writing here several days ago that MyChoiceSoftware charged me for the product bought on-line for digital download then emailed to say that the product was not in stock, I emailed to request that I be refunded since I could not wait indefinitely. The refund was done within 24 hours of the original on-line purchase, which I appreciate, but it would be good for the website to indicate when a product is not in stock, and estimated restock/shipping date, as many other commercial websites do.

Date of experience: February 1, 2020

You have charged my credit card but have not delivered...
January 30, 2020
Previous review

You have charged my credit card but have not delivered the product via digital download and have written to say that you are out of stock.

Date of experience: January 27, 2020
California
1 review
0 helpful votes
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Problem updating
August 3, 2021
Updated review

Had a small issue with the takeoff10, but your customer support got it done for me.

Had trouble getting the code installed, was given a work around that took some time to get to work with Microsoft support.

Date of experience: August 3, 2021

Had a small issue with the takeoff10, but your customer...
August 2, 2021
Previous review

Had a small issue with the takeoff10, but your customer support got it done for me.

Date of experience: August 2, 2021
Nolan S.
District of Columbia
1 review
0 helpful votes
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Better than Amazon!
November 30, 2018

Better than Amazon!
Found MyChoiceSoftware by chance. Not only do they offered a better price plus the use of a coupon as compared to giants like amazon and eBay for the same program I was looking for, there customer service communicated with me throughout my purchase, even requesting a verification by text that I did in fact make the purchase, and that it was not someone else using my credit card. They were also very efficient in getting me the software key within an hour or two of verifying my purchase. Ordered Microsoft Office Home and Student 2019 from My Choice Software. They were are out of stock, so they upgrade me to Microsoft Office Home and Business 2019 for no additional charge. Will most definitely browse MyChoiceSoftware for all my future software needs. Will most definitely browse MyChoiceSoftware for all my future software needs.

Date of experience: November 29, 2018
Tennessee
1 review
1 helpful vote
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Great service
November 30, 2015

I ordered Microsoft Office 2010 Home and Student. MyChoice Software was out of the product I ordered, so they gave me a complimentary Office 2010 Professional. I was impressed with how they handled this situation. The download was easy (after I really followed the directions they gave). Thanks for great service.

Date of experience: November 30, 2015
Illinois
1 review
0 helpful votes
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Purchased Windows 8.1 on a disc, New in the box from MyChoices. Since I could not update my system from Vista to Windows 10 directly because Windows 10 in the box from Microsoft is on a flash drive that has to be booted from, which my system could not do or I just could not get it to do. I went the route of first clearing my hard drive, then loaded Windows 8.1 and then did the on-line upgrade to Windows 10. The whole 32-step process was explained on the Microsoft web-page.

Date of experience: November 24, 2015
Maine
1 review
0 helpful votes
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Quick service and relatively easy install
December 16, 2020
Updated review

Quick service and relatively easy install. People with new computers need to make sure they uninstall any of the free trial office programs before they try to install the new program. Make sure you get all aspects of these programs or you won't be able to use the key to get your program running.

Date of experience: December 16, 2020

Easy ordering and with holiday discount
December 15, 2020
Previous review

Easy ordering and with holiday discount

Date of experience: December 15, 2020
Illinois
1 review
2 helpful votes
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Kevin was Amazing!
November 10, 2015

I have had problems through the years downloading any software so this time around, I contacted Kevin at My Choice Software to install my Outlook 2013 upgrade. I provided Kevin with remote access and he took care of everything for me; no headaches or hassles for me this time around. Thank you so much!

Jeanne M Burns, CPA
Centennial, CO

Date of experience: November 10, 2015
Kentucky
1 review
0 helpful votes
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MyChoiceSoftware Awesome
September 20, 2018

I ordered the wrong software by mistake. Called MyChoicesoftware and they immediately steered me to the software that I needed. I received the order within 15 min. Download and install couldn't have been easier. ++They were out of the office home edition and upgraded me to the Office Business edition.

Date of experience: September 20, 2018
Michigan
1 review
1 helpful vote
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I thought I'd found a good place to buy software but sadly I changed my mind when I started receiving emails about my complementary subscription to Office 365 and how I was going to get charged for it. I called and they told me that there was a box I had to uncheck when I checked out to opt out of the subscription. I feel that they violated my trust with a shady marketing practice and will find a different software supplier going forward.

Date of experience: June 24, 2016
Nathan M. My Choice Software Rep
over a year old

Hello Pete,

Thank you for taking the time to leave a review based on your experience. We do our best to inform all of our customers of the promotions offered by Microsoft. However, we can certainly take care of cancelling the subscription and make sure you are not charged after the free trial period.

I apologize for any confusion or inconveniences this has caused. Please feel free to reach out to me directly if you have any questions or concerns.

Best regards,

Alex A.
alex@mychoicesoftware.com
(800) 318-1439 Ext. 99

South Carolina
1 review
0 helpful votes
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Purchased Office 2019 and got a timely email with step by step instructions and the license code. We've purchased Office products from MyChoiceSoftware before and we've never had any trouble with licensing or installation.

Date of experience: August 7, 2019
Massachusetts
1 review
0 helpful votes
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Great price
June 11, 2018

I was looking for an affordable (but legit) license key for Office 2016. My Choice Software easilt had the best price. The transaction was simple and I recieved my key really fast. I'll be sure to check their site first the next time I'm looking for Microsoft keys.

Date of experience: June 10, 2018
Wisconsin
1 review
1 helpful vote
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I ordered a security software program from mychoicesoftware.com. The website is very easy and fast to order from. I had a question on the software and called their 800 number. The rep was very helpful. The order came within a few days. I am very pleased with my experience with "mychoicesofware". I would recommend this website to anyone.

Date of experience: February 1, 2015
Canada
1 review
1 helpful vote
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My experience with this company was excellent. I had a number of questions regarding the software I wanted to purchase and the staff member I dealt with spent considerable time answering and obtaining answers to the questions he couldn't answer immediately. Everything went so smoothly, I wouldn't hesitate to purchase from them again.

Date of experience: November 24, 2015
Florida
1 review
0 helpful votes
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I had a few issues starting off but customers service has been EXCELLENT... They took care of my concerns which makes me a NEW happy, referring and loyal customer. Thank you so much for product and awesome customer service!

Date of experience: August 28, 2017
Texas
1 review
2 helpful votes
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My purchase of Microsoft Office Home & Business 2016 was seamless and, dare I say, perfect. I bought the digital download, received the product key and download link within a minute, and was up and running Office 2016 within ten minutes of purchase. The transaction couldn't have been smoother.

Date of experience: December 2, 2015
North Carolina
1 review
0 helpful votes
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After being ripped off by another software company online trying to purchase software, after a lot of research I decided to try My Choice Software.
I was blown away when they did everything they said they would do.
I purchased the software, less than 1/2 hour I received an email with the key to the product, I logged into a Microsoft site and entered the key and then I was able to download the software I wanted and began using it within the hour.
Thanks for being THE online software company that people can trust.
Wayne
Charlotte, NC

Date of experience: August 4, 2017

Overview

My Choice Software has a rating of 4 stars from 798 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with My Choice Software most frequently mention customer service, microsoft office and great price. My Choice Software ranks 6th among Software sites.

service
116
value
224
shipping
29
returns
16
quality
213

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13,565 reviews