• CashPlus Bank

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Overview

CashPlus Bank has a rating of 3 stars from 2 reviews, indicating that most customers are generally dissatisfied with their purchases. CashPlus Bank ranks 56th among Credit Cards sites.

  • Service
    1
  • Value
    1
  • Quality
    1
How would you rate CashPlus Bank?
Top Positive Review

“Excellent and very helpful.”

Jeffrey O.
12/4/16

I have been with them for 7 years and have found the internet and telephone experience with them as it should be, it makes me feel happy they know what they are doing. I have been helped in matters like pin number loss abroad (USA) when trying to use my Dollar card issued by Mycashplus. So I highly recommend them and they have a new website too. Jeffrey T O'Keefe.

Top Critical Review

“I was scammed, Cashplus refuse to refund me”

Martin G.
12/5/22

I was the victim of a telephone scam last week and have lost over a thousand pounds as a result. I reported this scam to Cashplus immediately, and feel they have shown no empathy towards me. In fact they made me feel like I was the one who had done something wrong, asking why I hadn't challenged the caller. They are refusing to refund me, and to make matters worse, they have sent my replacement bank card using the Royal Mail who are on strike, so I have no idea when it will arrive. That means I am getting into more debt putting all of my bills onto a personal credit card. Appalling service, Cashplus are penalising me for a crime which was not my fault.

Reviews (2)

Rating

Timeframe

Other

Thumbnail of user jeffreyo7
3 reviews
1 helpful vote
December 4th, 2016

I have been with them for 7 years and have found the internet and telephone experience with them as it should be, it makes me feel happy they know what they are doing.
I have been helped in matters like pin number loss abroad (USA) when trying to use my Dollar card issued by Mycashplus.
So I highly recommend them and they have a new website too. Jeffrey T O'Keefe.

Thumbnail of user marting593
1 review
0 helpful votes
December 5th, 2022

I was the victim of a telephone scam last week and have lost over a thousand pounds as a result. I reported this scam to Cashplus immediately, and feel they have shown no empathy towards me. In fact they made me feel like I was the one who had done something wrong, asking why I hadn't challenged the caller. They are refusing to refund me, and to make matters worse, they have sent my replacement bank card using the Royal Mail who are on strike, so I have no idea when it will arrive. That means I am getting into more debt putting all of my bills onto a personal credit card. Appalling service, Cashplus are penalising me for a crime which was not my fault.

Products used:
business bank account

Service
Value
Quality

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