Been making payments 3 times for membership they accept the payments than after 15 min the just sospend the profile saing that need provmet of card and id...so bizard hey...never happened with any website for card payments and also the are not sending refound for it...do not loose your time and money in this website...
I just paid for one full month of a premium membership (39.99), and guess what? Nothing, I can't read or write any messages, they just stole my money and i don't even know who to talk to PLZ FOR THE LOVE OF GOD STAY AWAY FROM THIS WEBSITE, I REPEAT, STAY AWAY AND SPREAD THE WORD FOR YOUR OWN GOOD! Incident Number :[[ *******]]
- Not really pay attention on accepting members
- Not giving best action for Reports, you better just erase that Report section since you do NOTHING anyway.
- place for people whos not even respecting Islam.
Dear Sarah,
We apologize for the difficulties you experienced while using our app. If you would like some assistance or additional information, please contact us via https://www.muslima.com/en/help/helpdesk and we will be happy to help you further.
Lots of scammers and fake profiles
It seems like they running a scam with people employed to entertain the person looking for a partner just like a call center
I swear by Allah this is a horrible site! STAY AWAY PLEASE especially if you are a woman!
Most men are liars, fake, addicted to chatting with women online, looking for s*x talk, fake photos, empty profiles, and narcissistic creeps! I doubt they're even Muslims!
Many members also work with Muslima.com to make us believe the site has real people. I talked to too many of them. They chat, ask for your number, then disappear! Or answer you to talk only about s*x. They must be paid for this to keep the site working.
TONS of inactive accounts.
Many men get upset when you ask them to upload their recent photos.
The search options and matches are so stupid and you need to search by exploring each &every profile. One by one. Very dumb site!
I was insulted &stalked by some men &I sent many reports but those accounts were not suspended. This is scary and very disappointing.
The worst, they KEEP YOUR PHOTOS AND IDs saved with them even if you deleted your account. I asked them to delete mine after I noticed that even after I deleted it, it was still there. I was stalked, so I made a new one, but Muslima deleted it!
I have tried Muslima on/off during years and my friend during 5+ years, so I know what I'm talking about. They must face the consequences because they use/deceive their clients.We should sue them for real!
Dear Salma,
We are sorry that you have encountered non-genuine members on our app. Please be assured that we do not send fake messages to our members. Our fraud prevention team works 24/7 to remove non-genuine profiles. If you would like to report a member, please submit a ‘report abuse’ form or contact us at www.muslima.com/en/help/helpdesk
Men now have a new tool with which to manipulate honorable women. The majority of the participants lie.
Please check members ID and remove fake profiles. Many fake members are solicitation for money without knowing the person. This site is Not safe for any individual.
Dear Foddi,
We have zero-tolerance towards members of the nature you described. Our fraud prevention team works 24/7 to remove non-genuine profiles. If you would like to report a suspicious profile, please submit a ‘report abuse’ form or contact us at www.muslima.com/en/help/helpdesk
Throughout my whole experience using this website, I found only 2 girls to be real, and with only one of them I was close to marriage/serious relationship and it was on the time I used this website for free. Most of users are from Indonesia, Morocco and other African poorest countries. I hoped to find somebody from Gulf countries or Malaysia, but I met very few users from those countries who even didn't return an answer back to me once I write to them. I used this website for a year for free, but later I decided to go to the premium subscription for 3 months, honestly saying it only gave me more options such as making visible of my chat history, the option to promote my profile, the option to search people by tags or using more advanced filters, but even though I was unsuccessful to find my lifetime partner. I had more scammers and fake accounts to write to me, when I upgraded my account. One of them lost the month of my subscription, she even asked me to delete my profile for that time which proves that Muslima.com might hire those scammers to lose my time purposefuly on which I agree to reviews of other people. They gave you a warning to block your profile when you leave your Instagram profile account/your telephone number or any other contact details mentioned on your profile. Some users aren't even muslims, or not devoted ones.
Fake profiles, they show you fake ID - see example below, fake plane ticket (see example below) then say they are stuck in an airport somewhere and urgently need money to get out! Hilarious!
Dear New,
We have zero-tolerance towards members of the nature you described. Our fraud prevention team works 24/7 to remove non-genuine profiles. If you would like to report a suspicious profile, please submit a ‘report abuse’ form or contact us at www.muslima.com/en/help/helpdesk
Half of them profiles are fake, sole purpose is to keep you engage. On the other hand you have to be very active on this site in order for your profile to be viewed by others, if you didn't get a chance to be on it for few days your profile will be shown to others way less as compared to when you are checking on it daily. The thing that is making me write this is that question that appears as ARE YOU ENJOYING MUSLIMA and in the bottom the only option there is
YES, I mean clearly they don't want you to find a partner rather enjoy the flirting. You finding your better half on this type of platform is very unlikely, this is more like flirting thing that you can do on it.
Dear Syed,
We have zero-tolerance towards members of the nature you described. Our fraud prevention team works 24/7 to remove non-genuine profiles. If you would like to report a suspicious profile, please submit a ‘report abuse’ form or contact us at www.muslima.com/en/help/helpdesk
I once reviewed my ex husband here and it seems my review has been removed and i see it in some other website. Well what I wrote was not a lie and now he is in custody for attempted murder
WARNING: the site is full of scam, spams & Hacks, please dont buy any subscription and share any bank details with them, they will take money out of your bank account without authorization and share data with third parties
The website is reported to cyber crime agency uk
Dear Rizwan,
Muslima is a reputable site and does not steal money from our members. Please contact us at www.muslima.com/en/help/helpdesk with more details about this so we can investigate the issue and assist you further.
It's a joke of a site and waste of time! The people were cool, but what's the point if your account deactivates every 3 hours. Thanks for nothing, Muslima!
Hi Zahida. We sincerely apologize for the inconvenience. Please contact us at www.muslima.com/en/help/helpdesk if you have any further concerns.
Full of fake profiles. They have now become very very desperate by attempting to partner up with other websites such as russian cupid, latin babes. Ukrain hotties. ALL fake scamming websites. DO NOT USE THEM. They are linked with haram sites with FAKE members with no real desire to talk to you. The admin at muslima are also very useless, they only communicate when they want to usually take longer than 24 hours with 1 worded computerised answers. DO NOT TRUST THEM
Muslima is the trusted site used by over 4.5 million muslims worldwide. We do not allow fake profiles on our site. Our fraud prevention team works 24/7 to remove non-genuine profiles. If you would like to report a suspicious profile, please submit a ‘report abuse’ form or contact us at www.muslima.com/en/help/helpdesk
The app is not user friendly and a majority of the people I met were arrogant and rude. Not worth my time so deleted my profile
Good site but if you have some type issue with the site, customer service is terrible not getting back to you. I been waiting for a month for them to just get back to me to fix the issue.
The Muslima website can change the settings in your profile to auto pay to money will be taken from your account without your authorisation
Every time i log back in into the website the push notification is forcibly asking you to change to unsubscribe if you miss it you will be charged without your consent so please be careful and always DO NOT ALLOW THE AUTO RENWEAL
Long story short I met a female supposedly from Ghana she had me switch over to WhatsApp to continue our conversation come to find out she's been scamming out substantial large amount of money to supposedly get her to the states so we can get married I've been talking to her on the WhatsApp since November 2020 and I have deactivated my Muslima account after switching to the WhatsApp
When I finally realize that I was being scammed I came back to this site reactivated my Muslima account only to find out she has been active under a different name 4 months ago
I agree with everyone this site is unsafe to find who one is looking for I'm not saying everyone is a Predator but I'm sure they out number the real ones
In closing use this site at your own risk cause you know there's no insurance on getting back any lose access
Dear Pepin,
We do not facilitate the activities that you are suggesting in any shape or form. We have been in business for almost 20 years and have millions of customers around the world. We have a dedicated profile moderation team that works 24/7 to remove disingenuous profiles. We also use advanced safety technology to detect any behavior that doesn't meet our community standards. In addition, we rely on our members to help us improve the dating experience for everyone, so if you encounter members that violate our standards, please submit a ‘report abuse’ form or contact us at http://www.muslima.com/en/help/helpdesk.
Muslima.com have answer me here on www.sitejabber.com, and telling we are sorry and contact us so we can help you. When i did contact them again from siteJabber.com the asked me to send them---PASSPORT/ID--... HELL NO I WILL NEVER EVER SEND MY ID TO WEBSITE WHO IS FRAUD AND SCAMMING PEOPLE AS THE DID WITH MY ACCOUNT. Your answer on siteJabber.com nextime is like active my account with full paid membership or Refund my money for 30 days you have stealing from me. I will make more Reviews on other platform and Youtube aswell... CUPID/MUSLIMA.COM IS 100% ScamWebsite. Beware people from CUPID and Muslima.com!
Muslima.com does not steal money from our members. Please contact us at www.muslima.com/en/help/helpdesk with more details about this so we can investigate the issue and assist you further.
I did pay for 30 days Service as Platinum Membership for 33 Euro. For no reason some one stolen my photo and using that on his profile... When i complained about that to admin customer service as paid member. The delete my account instead that person who have abuse and using my photo! I have send them over 6 email and you know what... NO ANSWER, OR MONEY BACK. Stay away from Fake,. Scam website and i will never forgive them since the didnt Refund my Money or answer my email... I saw a Youtube video and the said dont use Muslima.com becz it is a ScamFakeWebsite over 2MILLION subscribe. I will also make a Youtube video about Muslima.com soon.
Overview
Muslima has a rating of 1.1 stars from 106 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Muslima most frequently mention fake profiles, customer service and real people. Muslima ranks 11th among Religious Dating sites.
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- Gold Coast Mc, QLD, Australia
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Yacine. We believe this issue has been resolved.