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MuslimaReviews 108

1.3

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Muslima Reviews Summary

Muslima has a rating of 1.3 stars from 108 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Muslima most frequently mention fake profiles, customer service and real people. Muslima ranks 11th among Religious Dating sites.

service
32
value
31
shipping
14
returns
20
quality
27
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Singapore
1 review
1 helpful vote
Follow Nur A.
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Membership fee
September 8, 2021

After paying for membership there is no match unlike before the payment. The details are all unverified so it is just waste of time profile does not match with real person

Date of experience: September 8, 2021
Nebraska
2 reviews
0 helpful votes
Follow Devin H.
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Muslim girls are just like the white girls from america that prefer white boys... I wrote to a lot of girls on this site and each and every girl on this site blocked me. I don't understand why girls from every country act like those stuck-up white girls from America? This proves that every girl from every country is nothing different. They always care for the white boy so much. I don't understand why girls from foreign countries act stupid like the white American girls from America. I tried Latin American cupid, Russian cupid, Ukraine date and even Colombian cupid... All girls want the white boys so much and each and every girl from all those site blocked me for no reason... For what? For being a black mixed person?

Date of experience: September 2, 2021
Australia
1 review
0 helpful votes
Follow Mohamed S.
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I used this service and I had alwyes suspected number of f scamers but that is normal, what wasn't normal is that i found the website maintained the use of a pictuer that was meant to reflect exactly what my criteria are, I suspected this member o sent it to one of the software security intelligents and who was able to detect the pictuer on a fashion website for a girl exactly matche my criteria and the suspected profile was introduced to me by the website just before my membership was about to end and it was asking for renewal to keep the massage going, not only that but when reported to the website the picture was removed and was used differently, so basically it scam based emotional psychology., they know your need and play with it in yiur head to keep your membership going and never hear from one of the members but just Hi and then nothing, I have thos pictures and I'm open for discussions in relations to my concerns I just raised

Date of experience: August 30, 2021
South Carolina
1 review
1 helpful vote
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Fake profiles
August 27, 2021

They hire women to keep you in the loop, especially if you are in a rich country. Don't waste money on it

Date of experience: August 27, 2021
Australia
1 review
1 helpful vote
Follow Sakib A.
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Most of the profiles are fake and you will rarely find any verified female profile on this site. Also, there is no filtered search option to view only the verified profiles.

It is a complete waste of time and money!

Date of experience: August 18, 2021
Arizona
1 review
3 helpful votes
Follow Kamal H.
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Scam
July 26, 2021

I was scammed by a profile here and I reported to them they did not take any action and the scammer delete that profile and created this one id#*******, also they did not take action, guys be aware of this Syrian refugees in Turkey scam, like one viewer said maybe muslima employees do that, I have all the evidence will present to the authority

Date of experience: July 26, 2021
Cupid M. Muslima Rep
over a year old

Dear Kamal
We are sorry that you have encountered non-genuine members on our app. Muslima is a reputable dating site with thousands of success stories. Please be assured that we do not send fake messages to our members. Our fraud prevention team works 24/7 to remove non-genuine profiles. If you would like to report a member, please submit a ‘report abuse’ form or contact us at www.muslima.com/en/help/helpdesk

Mississippi
1 review
8 helpful votes
Follow Taeesh T.
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I HAVE JUST PAID FOR A ONE YEAR MEMBERSHIP. IMMEDIATELY I GOT A CONFIRMATION MESSAGE AND RECEIPT (pdf) + AN ACKNOWLEDGEMENT EMAIL. BUT guess what?! Five minutes later (ONLY 5 minutes OUT of A 1 year "PAID" subscription) they suspended my account asking for DETAILED personal and FINANCIAL information^___^

OK, here's the thing,
Hey MUSLIMA TEAM, send me back my money immediately because you DO NOT provide the service I paid for AND (most importantly) it's my money after all!

YOU DO NOT KNOW WHO YOU ARE MESSING WITH!

Date of experience: July 23, 2021
Cupid M. Muslima Rep
over a year old

Dear Taeesh,
Your safety is our priority. In order to prevent fraudulent payments on our websites, our billing department reviews certain transactions. For some transactions, we require additional verification to prove that the person making the transaction is authorized to do so. Sorry for the inconvenience. Please contact www.muslima.com/en/help/helpdesk if you have any further concerns for immediate assistance from us.

GB
2 reviews
1 helpful vote
Follow Rabina N.
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Salarms all…. I am told I am a stunning women by appearance and that is why I received the types of messages I did. I was on muslima on and off during lockdown… I am now walking away… I get at least one extremely rude, abusive or threatening message a week from men whom I'd describe as having little man syndrome! Can't access women like myself who are intelligent and well presented.

What's absolutely appalling is muslima management's failures to get in touch ask if I am ok! Failure to remove the reported profiles immediately! Failure to support women who have a right to seek a life partner! Failure to acknowledge a report of abuse and no updates on actions taken!

Hijab is not set out at any stage of the app as a requirement, men brandishing Islamic sticks is appalling…. I'm a grown educated women who chooses not to cover and sick to death of the illiterate hell bashing of women!

Also sick to death of the men who use foul language or talk about genitalia because they are ultimately immature and lack sophistication!

Crap app! Crap service! Crappier subscribers! My apologies in advance to all the good gents on this site…. Which there are many But the crap simply is not worth it!

Forced to apply one star i would honestly give you guys 0.

Date of experience: July 9, 2021
Cupid M. Muslima Rep
over a year old

Dear Rabina,
We apologize for your unwelcoming experience. We have zero tolerance towards members of the nature you described. Unfortunately, it is extremely hard for us to verify the real intentions of the members as most dating sites do not require any form of formal identification to register and most members use their private email address to communicate with members.
It is very sad that a small minority of dishonest people will make such a negative impression of our site, as the vast majority of the members registered with us are honest.
We do our best to remove these people from our site, deleting any profiles showing dubious photos or information, as soon as we see them, however, we also rely on our valued members who kindly report to us any suspect or fake profiles they find on our site.
In addition, Our fraud prevention team works 24/7 to remove non-genuine profiles. If you would like to report a suspicious profile, please submit a ‘report abuse’ form or contact us at www.muslima.com/en/help/helpdesk

Australia
1 review
3 helpful votes
Follow Soliman S.
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Number of members found our that the website is managed by profiles that are premenantly there to attract you just for welcoming and every number of month to hear a word, this way they keep milking you paying for membership whilst you chasing or waiting for the air to come your way

Date of experience: June 18, 2021
Cupid M. Muslima Rep
over a year old

Dear Soliman,
We are sorry that you have encountered non-genuine members on our app. Please be assured that we do not send fake messages to our members. Our fraud prevention team works 24/7 to remove non-genuine profiles. If you would like to report a member, please submit a ‘report abuse’ form or contact us at www.muslima.com/en/help/helpdesk

Canada
1 review
0 helpful votes
Follow Salma N.
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I swear by Allah this is a horrible site! STAY AWAY PLEASE especially if you are a woman!
Most men are liars, fake, addicted to chatting with women online, looking for s*x talk, fake photos, empty profiles, and narcissistic creeps! I doubt they're even Muslims!
Many members also work with Muslima.com to make us believe the site has real people. I talked to too many of them. They chat, ask for your number, then disappear! Or answer you to talk only about s*x. They must be paid for this to keep the site working.
TONS of inactive accounts.
Many men get upset when you ask them to upload their recent photos.
The search options and matches are so stupid and you need to search by exploring each &every profile. One by one. Very dumb site!
I was insulted &stalked by some men &I sent many reports but those accounts were not suspended. This is scary and very disappointing.
The worst, they KEEP YOUR PHOTOS AND IDs saved with them even if you deleted your account. I asked them to delete mine after I noticed that even after I deleted it, it was still there. I was stalked, so I made a new one, but Muslima deleted it!
I have tried Muslima on/off during years and my friend during 5+ years, so I know what I'm talking about. They must face the consequences because they use/deceive their clients.We should sue them for real!

Date of experience: June 3, 2021
Cupid M. Muslima Rep
over a year old

Dear Salma,
We are sorry that you have encountered non-genuine members on our app. Please be assured that we do not send fake messages to our members. Our fraud prevention team works 24/7 to remove non-genuine profiles. If you would like to report a member, please submit a ‘report abuse’ form or contact us at www.muslima.com/en/help/helpdesk

Maine
1 review
3 helpful votes
Follow Pepín C.
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Long story short I met a female supposedly from Ghana she had me switch over to WhatsApp to continue our conversation come to find out she's been scamming out substantial large amount of money to supposedly get her to the states so we can get married I've been talking to her on the WhatsApp since November 2020 and I have deactivated my Muslima account after switching to the WhatsApp
When I finally realize that I was being scammed I came back to this site reactivated my Muslima account only to find out she has been active under a different name 4 months ago

I agree with everyone this site is unsafe to find who one is looking for I'm not saying everyone is a Predator but I'm sure they out number the real ones

In closing use this site at your own risk cause you know there's no insurance on getting back any lose access

Date of experience: May 2, 2021
Cupid M. Muslima Rep
over a year old

Dear Pepin,
We do not facilitate the activities that you are suggesting in any shape or form. We have been in business for almost 20 years and have millions of customers around the world. We have a dedicated profile moderation team that works 24/7 to remove disingenuous profiles. We also use advanced safety technology to detect any behavior that doesn't meet our community standards. In addition, we rely on our members to help us improve the dating experience for everyone, so if you encounter members that violate our standards, please submit a ‘report abuse’ form or contact us at http://www.muslima.com/en/help/helpdesk.

Maryland
2 reviews
12 helpful votes
Follow Pronoy C.
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#1: this site does not have or very few active members that it's not worth membership.
#2: They sound like overseas recruitrs through marriage - all members are from Ghana, Egypt, Turkey looking for long distance relationship.
#3: They are an aid to scammers-- When I complaint about a scammers (partially my fault that I fell into the trap) but the sad thing is when I complain about the scam along with evidence - they did nothing. So I can say they are an aid to the scammers.
This site does not worth your time and money.

Date of experience: April 28, 2021
Cupid M. Muslima Rep
over a year old

Dear Pronoy C.,
We apologize for your unwelcoming experience. We have zero tolerance towards members of the nature you described. Unfortunately, it is extremely hard for us to verify the real intentions of the members as most dating sites do not require any form of formal identification to register and most members use their private email address to communicate with members.
It is very sad that a small minority of dishonest people will make such a negative impression of our site, as the vast majority of the members registered with us are honest.
We do our best to remove these people from our site, deleting any profiles showing dubious photos or information, as soon as we see them, however, we also rely on our valued members who kindly report to us any suspect or fake profiles they find on our site.
In addition, Our fraud prevention team works 24/7 to remove non-genuine profiles. If you would like to report a suspicious profile, please submit a ‘report abuse’ form or contact us at www.muslima.com/en/help/helpdesk

Canada
2 reviews
9 helpful votes
Follow Mohammed J.
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I been on muslima.com for more than 10 years.
I learned that the best and nicest, quite or ugly female users work for muslima.com from all over the world, or are they just lying on their real location? Muslima.com employ women to talk to you and block you once you start asking negative questions. Even if you get their number, they find excuses to never meet you in person.Do not believe those who say got married from the website, they lie and are not Muslima.com users.Muslima.com sponsor those scammers who ask money from people and delete their profile but let them create another account again.

Date of experience: November 26, 2020
Cupid M. Muslima Rep
over a year old

Dear Mohammed,
We do not facilitate the activities that you are suggesting in any shape or form. We have been in business for almost 20 years and have millions of customers around the world. We have a dedicated profile moderation team that works 24/7 to remove disingenuous profiles. We also use advanced safety technology to detect any behavior that doesn't meet our community standards. In addition, we rely on our members to help us improve the dating experience for everyone, so if you encounter members that violate our standards, please submit a ‘report abuse’ form or contact us at http://www.muslima.com/en/help/helpdesk.

Pakistan
1 review
2 helpful votes
Follow Ali S.
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I paid 159$ for a year membership but my account terminated without my permission i dont know why please open my account or return my money back to me

Also scammers asked for money i paid 200$ a girl who promised me she marry me but after sent money from western union she blocked me from whatsapp and muslima this not fair

Date of experience: October 14, 2020
Cupid M. Muslima Rep
over a year old

Dear Ali,
We apologize for your unwelcoming experience. We do our best to remove these people from our site, deleting any profiles showing dubious photos or information, as soon as we see them, however, we also rely on our valued members who kindly report to us any suspect or fake profiles they find on our site.
In addition, Our fraud prevention team works 24/7 to remove non-genuine profiles. We are sorry you have experienced this. Please contact www.muslima.com/en/help/helpdesk so we can investigate the issue and assist you further.

California
10 reviews
22 helpful votes
Follow Karim A.
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They have a bad customer service but the last woman I spook too she solved my problem
Too many rude and weird people also

Date of experience: October 13, 2020
Cupid M. Muslima Rep
over a year old

Dear Karim,
We apologize for any inconvenience. Please contact www.muslima.com/en/help/helpdesk so we can investigate your profile and assist you further.

GB
1 review
1 helpful vote
Follow Laynda L.
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Fake profiles
September 16, 2020

Fake young third world scammers asking for money for the scam that is being made by all of these factors

Date of experience: September 16, 2020
Cupid M. Muslima Rep
over a year old

Dear Laynda,
We have zero tolerance towards members of the nature you described. Our fraud prevention team works 24/7 to remove non-genuine profiles. Kindly help us in reporting any suspicious profiles by submitting a ‘report abuse’ form or contacting us at www.muslima.com/en/help/helpdesk

Virginia
1 review
7 helpful votes
Follow Jonas J.
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Dont use Muslima.com please. Tell this to all your friends too. I have been using Muslima.com and i have also paid for 3 services and paymnet was 33 Euro or 34 USDollar. I get Abuse by a women who i dint really was intested in and i did report that, but when i abuse back muslima.com Deleted my account. The also use Robotic Chat and you think it is women who is really intersetd in you. The sell your data and your ID aswell. Please stay way. Muslima.com the also see what you are chatting onlin with and NO privacy at all. Your id and chat its selling to 3rd party and muslima.com get alot of money to sell ur data and informasjon. ALERT SCAM WEBSITE

Date of experience: August 6, 2020
Cupid M. Muslima Rep
over a year old

Dear Jonas,
We have zero tolerance towards bots and scammers. Our fraud prevention team works 24/7 to remove non-genuine profiles. However, in order to take immediate action against this member, we need you to send us a copy of the evidence that you believe is offensive to www.muslima.com/en/help/helpdesk

Norway
1 review
10 helpful votes
Follow Danny M.
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I used Muslima.com for 6 or 7 months where I have paid 4 times out of 6/ 7 months. When I stopped paying for there service, they deleted my account for no reason or explanation. I have sent them 5 emails so I got this answer from Muslima.com... muslima.com is the worst customer service ever,. It is not people who use it who is fake or scamming others. It is muslima.com itself who are dishonest and scamming us since the dont even give you any reason why the deleted ur account.
Link below...
Customer Support (Muslima)

Aug 6,2020, 2:21 PM GMT+10

Dear Danny

Thank you for contacting us.

Unfortunately we can not reactivate your account.

Kind Regards,

The Muslima Team

Date of experience: August 6, 2020
Cupid M. Muslima Rep
over a year old

Dear Danny,
Your safety is our top priority, and it’s possible we have deleted their profile because they broke our rules. If this has happened, we’ll display a message to let you know.
When an account is suspended or deleted, the member’s username disappears from all your lists, and all their messages, views, likes will no longer appear. We apologize for any inconvenience. Please contact www.muslima.com/en/help/helpdesk so we can investigate your profile and assist you further.

Australia
1 review
8 helpful votes
Follow David M.
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Very Bad - Stay Away
August 5, 2020

I joined Muslima for two weeks and paid for a month to be able to send and receive messages. I can say that 95% of the girls on this website/app are there to steal money with the usual methods. They will make you believe that they have fallen in love with you at the beginning. Few days later, they will start telling you stories about their bad financial situation and might ask you directly for money. The other part of girls are there to kill time and never serious about meeting someone for a real relationship.
Complete waste of time and money. Stay away!

Date of experience: August 5, 2020
Cupid M. Muslima Rep
over a year old

Dear David,
"We apologize for your unwelcoming experience. We have zero tolerance towards members of the nature you described. Unfortunately, it is extremely hard for us to verify the real intentions of the members as most dating sites do not require any form of formal identification to register and most members use their private email address to communicate with members.
It is very sad that a small minority of dishonest people will make such a negative impression of our site, as the vast majority of the members registered with us are honest.
We do our best to remove these people from our site, deleting any profiles showing dubious photos or information, as soon as we see them, however, we also rely on our valued members who kindly report to us any suspect or fake profiles they find on our site.
In addition, Our fraud prevention team works 24/7 to remove non-genuine profiles. If you would like to report a suspicious profile, please submit a ‘report abuse’ form or contact us at www.muslima.com/en/help/helpdesk"

GB
1 review
2 helpful votes
Follow Mohamed A.
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Membership fees
July 22, 2020

Firstly I would like to say how they took money from my account for my subscription which was 34.99 then I checked my account and they had taken that twice. I emailed and was told 2-3 working days to get your money back. Its now 10 days gone still no money, emailed again and I get told speak to your bank and check what they refunded the money as, how stupid it would obviously say refund from muslima like it says you have paid muslima. What a joke I will wait another few days then report it. Really upset me how crap the customer service is.

Date of experience: July 22, 2020
Cupid M. Muslima Rep
over a year old

Dear Mohamed,
We sincerely apologize for the unwelcoming experience. Please contact www.muslima.com/en/help/helpdesk so we can investigate the issue and assist you further.

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muslima.com
Gold Coast Mc, QLD, Australia