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Mugsie has a rating of 3.5 stars from 2 reviews, indicating that most customers are generally satisfied with their purchases. Mugsie ranks 135th among Craft Supplies sites.
I have been sublimating mugs for a while now, but I have to say these mugs were great and so easy to use I got my mugs sublimated in 3 mins, with no issues, I really like the mugs as they did come in individual boxes
I paid around $100, for a bulk order of sublimation mugs, four of which were broken. When I contacted the company, I was asked for a photo and an order number, both of which I sent promptly. I didn't hear back for several weeks, despite numerous polite inquiries. When I threatened to leave a negative review, I was told the mugs would be in the mail. I never received them and have since been ghosted. I even left a very civil inquiry on their Facebook page and it was immediately deleted. I can't sell these mugs, so I'm just out the $80 I would have earned from them.
I have been sublimating mugs for a while now, but I have to say these mugs were great and so easy to use
I got my mugs sublimated in 3 mins, with no issues,
I really like the mugs as they did come in individual boxes
I paid around $100, for a bulk order of sublimation mugs, four of which were broken. When I contacted the company, I was asked for a photo and an order number, both of which I sent promptly. I didn't hear back for several weeks, despite numerous polite inquiries. When I threatened to leave a negative review, I was told the mugs would be in the mail. I never received them and have since been ghosted. I even left a very civil inquiry on their Facebook page and it was immediately deleted. I can't sell these mugs, so I'm just out the $80 I would have earned from them.
Tip for consumers:
Be prepared to eat the cost of broken items.
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