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    MudPutty

Corporate Values

Overview

MudPutty has a consumer rating of 2.29 stars from 17 reviews indicating that most consumers are generally dissatisfied with their purchases. MudPutty also ranks 56th among Baby sites. The most common issues with MudPutty are around customer service, which is not as good as expected by some customers.

  • Service
    1
  • Value
    1
  • Shipping
    1

What reviewers want you to know

Positive highlights

  • This customer did receive his door canopy in good time.

Critical highlights

  • I totally agree with other reviews that I have seen for this company, they have absolutely no idea of customer service.
How would you rate MudPutty?
Top Positive Review

“Review response”

MudPutty L.
7/6/16

Hello and thank you for your comments. Please allow me to address the negative review. This customer did receive his door canopy in good time. It was a second parcel containing some roof tiles that the customer didn't receive. Despite Parcelforce assuring us that they had tried to deliver on three occasions. The parcel didn't get to the customer. This has now been fully resolved with the customer. Kind regards MudPutty

See positive reviews
Top Critical Review

“Conned by mud putty”

Theresa E.
7/26/17

Just received email telling me they've gone into liquidation due to illness! Not believing it at all they took my money 2 July 2017 and if I hadn't of contacted asking for update I wouldn't of heard a thing, I am disgusted as I had spoken to these so called "family" business people before I ordered and liquidation doesn't come without planning and long months of struggling so they new exactly what they were doing the only sickness they've got is stealing children's dreams! Your disgusting!

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Reviews (17)

Rating

Timeframe

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Reviews that mention popular keywords

customer service (3) door canopy (3)
mudputtyl
1 review
0 helpful votes
July 6th, 2016
Hello and thank you for your comments.

Please allow me to address the negative review.
This customer did receive his door canopy in good time.

It was a second parcel containing some roof tiles that the customer didn't receive. Despite Parcelforce assuring us that they had tried to deliver on three occasions. The parcel didn't get to the customer.

This has now been fully resolved with the customer.

Kind regards
MudPutty
nathank25
1 review
0 helpful votes
October 14th, 2015
Bought a playhouse, asked for a specific date for delivery. It was delivered as promised.
Extremely happy with this, we can thoroughly recommend this company to anybody.

The build quality is beautiful, a well built playhouse for our daughter.

Cannot understand the reason for other reviews. It seems nonsense to us. We have used this company twice and found a very satisfactory service both times.
nathank26
1 review
2 helpful votes
October 14th, 2015
Mudputty have very brilliant products.
Ive bought many products from them, hae excellent customer service.
I recommend to friends and they also have had no issues.
Great little two man/woman team

Q&A (0)

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Typical questions asked:
  • How long does shipping take?
  • What is the return policy?
  • Where is the company located?

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