Robin C.
- 1 Review
- 7 Helpful Votes
- 0 Thank Yous
Experience: Baby & Kids
Member since September 2015
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1 Review by Robin
MudPutty
9/13/15
I totally agree with other reviews that I have seen for this company, they have absolutely no idea of customer service. I ordered and paid for a door canopy and tiles for it, in June 2015,
After calling hundreds of times ( no exageration) and e-mailing I was told that they had tried to deliver on two separate occasions, upon investigation l have found this to be untrue. Eventually I did receive the canopy but now, after 3 months and even more unanswered calls and e-mailing I have not received the tiles or the refund for these, I have since purchased the required tiles elsewhere, and now find myself in the position that I am taking out a claim through the Small Claims Court. Beware of buying from this company.
After calling hundreds of times ( no exageration) and e-mailing I was told that they had tried to deliver on two separate occasions, upon investigation l have found this to be untrue. Eventually I did receive the canopy but now, after 3 months and even more unanswered calls and e-mailing I have not received the tiles or the refund for these, I have since purchased the required tiles elsewhere, and now find myself in the position that I am taking out a claim through the Small Claims Court. Beware of buying from this company.
Tip for consumers: Don't do it.
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Robin Has Earned 7 Votes
Robin C.'s review of MudPutty earned 7 Very Helpful votes
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