Amazon Mechanical Turk
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Amazon Mechanical Turk

How would you rate Amazon Mechanical Turk?
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Illinois
1 review
0 helpful votes
Follow Brian I.
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OK, so my MTurk account is suspended. I have tried several times to contact Amazon about it. Generally, either there is no response, or the response is canned and very unhelpful, and there is no follow-up. I don't know what to do except complain about it. I'm not sure how these people can even be credible if they aren't offering any support for their site.

Date of experience: November 11, 2024
Colorado
1 review
4 helpful votes
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I am so sick of being treated like this. All i wanted to do is get another going after i stopped using my old account years ago. That old account was suspended. Then i tried to make a new account and they said i am not "permitted" to work at amazon m turk. Truly disgusted with the unfairness. I hate being treated like this. I just get walled out for some ungodly reason. I hope you enjoy these bad reviews mturk cause im just getting started.

Date of experience: December 15, 2019
India
2 reviews
0 helpful votes
Follow Rama R.
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In April 2012, I joined Amazon Mechanical Turk (MTurk) and began earning over $600 per month through the platform until 2017. However, from 2018 to the present, my monthly earnings have decreased drastically to just $80. This is due to Amazon Mechanical Turk increasing their pricing from 20% to 40%, which has resulted in clients leaving the platform in disappointment. I am frustrated and saddened by this change, as the platform's management has behaved rudely and shamefully. This increase in pricing has resulted in losses for everyone involved - MTurk, workers like myself, and clients. It is disappointing to see such poor management decisions negatively impacting the lives of so many people.

Date of experience: March 21, 2023
Ohio
1 review
5 helpful votes
Follow Jake F.
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As a requester I can say that more than half of the 'people' you recruit for your jobs will be bots or scammers. That's just how this platform works and Amazon doesn't care. If you want real results be prepared to slog through rejecting the same number of fake results. Also be prepared to have some fakes slip through.

Date of experience: August 9, 2020
North Carolina
3 reviews
11 helpful votes
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If I could give zero stars I would. I had a Mechanical Turk account but haven't used it for awhile. When I went back online to try to find some work, I received a message that my account was suspended.

Can't get a reason why or anything because all three requests I have sent to the appeals email they provide have gone unanwered!

Date of experience: August 6, 2023
Michigan
1 review
2 helpful votes
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Scam
August 17, 2022

Made a "free" AWS account as required. Within a week it was hacked and I was charged over $270. I was then forced to spend over 8 hours changing the settings for a "server/database" the hackers created as AWS claims they can't close the account or credit without everything being reversed by you. Even if you didn't want ANY of the scam services Amazon shills. It has been over 3 weeks and I still do not have my money back. Avoid this scam and AWS needs to go bankrupt. $#*!ing thieves

Date of experience: August 17, 2022
New Zealand
1 review
5 helpful votes
Follow Kirann B.
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Complete piece of junk. They reject your application without giving a reason. Am an AWS and Amazon customer, will stop using their products and services. They don't forget to bill you for their services and religiously follow up with reminders/alerts. But when it comes to supporting your side hustle initiatives, they give you a thumbs down. MTurk is a fraud

Date of experience: September 16, 2020
New Jersey
1 review
2 helpful votes
Follow S T.
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They will suspend/close your account with no explanations or details given even if you've had your account for over a decade! Even if you are a top performer and never had any issues. There is no one to talk to or appeal. You will not be able to access your account at all and lose all the money earned and pending. If you are making any money on there know that at any time they can close your account.

Date of experience: August 8, 2022
Illinois
1 review
0 helpful votes
Follow Kristy M.
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I randomly received an email stating that MTURK was denying my application to be a worker and I will not be "permitted" to work with them. The thing is, I never applied. How did they get my information?

Date of experience: May 17, 2023
India
1 review
4 helpful votes
Follow Rukmani D.
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They do not mention the criteria for approving or reject your registration.

Our account review criteria are proprietary and we cannot disclose the reason why an invitation to complete registration has been denied. If our criteria for invitation changes, you may be invited to complete registration in the future.

Thank you for your interest in Mechanical Turk.
Sincerely,
Amazon Mechanical Turk
https://www.mturk.com

Date of experience: August 25, 2020
North Carolina
1 review
0 helpful votes
Follow Tay C.
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I changed phones and phone numbers, thought I had updated all my apps to use the new number. Turns out I forgot about Mturk. When I try to log in it tries to send a verification txt to the old number. I explained to customer service that it offers no other way to verify me. Not even through email. After going back and forth with customer service through email, and getting responses from them that look like copy/paste answers...I told them to shut the account down. It was a waste of time if they won't give support for there service. Id rather use the QMEE app. They pay better.

Date of experience: August 2, 2023
California
1 review
1 helpful vote
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Keeping my money
January 18, 2023

We deposited over $700 to run surveys in Amazon MTurks. They removed our access for non valid reason and have not response to numerous emails and have not giving our money back.
I called Amazon and they are no help since they said a different business.

I fond Bezos and Jassy's email and sent to them - no response.

These guys are terrible and robbers.

Date of experience: January 18, 2023
California
1 review
1 helpful vote
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WASTE OF TIME
February 16, 2023

I applied for Amazon Mturk and I provided all my information correctly, then they ask for my documents to show my identity and I provided my passport and all information and all of them was correct but they still didn't approve me. My Amazon Mturk account didn't approve for payment and I emailed several costumer services but no one even helped me with this issue. There's also no number to call or talk to someone about this issue. When I get responses, they mentioned tó email *******@amazon.com. I emailed to that many times but never got a response. They get your information for free then suspend your account for no reason. This is insane.

Date of experience: February 16, 2023
Arizona
9 reviews
17 helpful votes
Follow Moses J.
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They ban you for no apparent reason. When I found tasks that I can do and started making money off of the tasks. That is when they closed my account. These guys are crooked and scammers. The worst thing about that is that they are the only ones (yes, I've searched up and down the internet) that has a wide range of tasks. All of the other tasks sites either have way too few tasks or the tasks are just out right scammy in that they do not intend to ever pay you. MTurk has all of the tasks that will pay you as well as those that won't and if you find the right types of tasks for you, they WILL BAN you.

Date of experience: March 23, 2023
New York
1 review
17 helpful votes
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The irony of MT
June 5, 2016

Mechanical Turk was originally a way for people all over the world, and in poor countries in particular, to make small amounts of money easily. By 2011, there were workers in 190 countries. Because a mastery of English is necessary, at some point Amazon started taking only American applications. (If anyone knows when the change was made, let us know in your review.)

Because workers are independent contractors, i. E. self-employed, the US minimum wage law doesn't apply. So there's no Turk in Third World countries, where a few dollars can be meaningful income, while Americans create all sorts of ways to be successful at working for pennies. That's the irony.

Date of experience: June 4, 2016
Colorado
1 review
12 helpful votes
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Good Online work
January 4, 2016

I work on Amazon Mechanical Turk and there are many dollar amounts to be made.
It is great for small amounts at a time.
The money can go directly to your bank or Amazon account.
2 Draw backs I can see is the time it takes to get paid from some hits you do and being able to get paid through Pay Pal. That would be good if they did that.

Date of experience: January 4, 2016
India
1 review
4 helpful votes
Follow Asha J.
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I tried to contact the company through their toll free number and customer service support was excellent. They asked me a few clarifications regarding my account details twice which I answered after which they permitted me to work from the next day.

Date of experience: March 26, 2018

The payment is sometimes good and the work type is varied and interesting. I find some of the tasks very well paying while some do not pay as much.

Date of experience: March 14, 2018
Minnesota
1 review
18 helpful votes
Follow Ken H.
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It isn't a scam but it doesn't make much money. According to Forbes "estimates of what workers can earn on these crowdsourced tasks range from about $1.20 to $5 an hour without any benefits. Employers treat them as independent contractors not covered by federal minimum-wage legislation".

Date of experience: April 20, 2016
Colorado
2 reviews
11 helpful votes
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This is a joke. Amazon should be ashamed of this crap.The majority of the tasks don't work and just waste your time. Seroiusly makes me want to reconsider wether I should even continue doing business with Amazon.

Date of experience: June 10, 2017
North Carolina
3 reviews
23 helpful votes
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Amazon HIT Awful
October 20, 2017

I tried to sign up with Amazon HIT, set up my account, and I get an email back saying that due to security restrictions they can't open an account because they can't verify my information. I have had the same address, email, and phone number for 20 years! I have been an Amazon Prime member for many years. When I called (several times) and sent emails, the response is they can't tell me why! They said set up a new email account and try that. This is astounding! Don't do it.

Date of experience: October 20, 2017

Overview

Amazon Mechanical Turk has a rating of 1.8 stars from 63 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Amazon Mechanical Turk most frequently mention and customer service. Amazon Mechanical Turk ranks 332nd among Work At Home sites.

service
11
value
10
shipping
4
returns
6
quality
10