• Motorcycle-Superstore

Is this your business?

Claim your listing for free to respond to reviews, update your profile and manage your listing.

Claim Your Business
Is this your business?

Overview

Motorcycle-Superstore has a rating of 1.33 stars from 39 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Motorcycle-Superstore most frequently mention customer service problems. Motorcycle-Superstore ranks 61st among Motorcycle Parts sites.

  • Service
    1
  • Value
    1

What reviewers want you to know

Positive highlights

No positive highlights yet

Critical highlights

  • What an awful hot mess the customer service is at this store, that being the motorcycle superstore.
How would you rate Motorcycle-Superstore?
Top Positive Review

“Had what I needed and shipped quickly for free!”

Paul W.
10/30/15

They had the jacket, sprockets, and tires I wanted and great prices. I read all the horrible reviews from here and saw that many of them didn't add up. I also know that most people only like to write reviews when they have a BAD experience. I gave them a shot, and my items shipped quickly. I placed my order 10/27 around 9pm and got my items 10/30 around 2pm. Nicely packaged and in 100% when FedEx dropped them off. Came ALOT faster than I thought... according to reviews. If your on the fence, I say go for it. My experience was fantastic. Hopefully hundreds more have had an experience like mine and will post reviews. So many bad things said about this site, but my guess is if it was that bad, they would not still be in business.

Top Critical Review

“Worst customer service ever”

Judah W.
5/22/19

Worst customer service i've seen. Months dealing with an issue and they've yet to do anything productive about it. I bought 2 things, one didnt arrive and the other they shipped the wrong size! Their excuse was "Our phone and email system was down"... for weeks! Unacceptable.

Reviews (39)

Rating

Timeframe

Other

Reviews that mention popular keywords

motorcycle superstore (11)
Thumbnail of user paulw122
3 reviews
2 helpful votes
October 30th, 2015

They had the jacket, sprockets, and tires I wanted and great prices. I read all the horrible reviews from here and saw that many of them didn't add up. I also know that most people only like to write reviews when they have a BAD experience. I gave them a shot, and my items shipped quickly. I placed my order 10/27 around 9pm and got my items 10/30 around 2pm. Nicely packaged and in 100% when FedEx dropped them off. Came ALOT faster than I thought... according to reviews. If your on the fence, I say go for it. My experience was fantastic. Hopefully hundreds more have had an experience like mine and will post reviews. So many bad things said about this site, but my guess is if it was that bad, they would not still be in business.

Thumbnail of user billyb5
4 reviews
20 helpful votes
May 10th, 2011

I have purchased several tires from motor-cycle superstore and they have compettitve prices. Always a great experience when I deal with them. Fast delivery and free!

Thumbnail of user mf8
4 reviews
11 helpful votes
May 21st, 2011

I've ordered from them twice. My orders were small so I didn't get free shipping, but they shipped my orders the same day and they got to me very fast. I will definitely order from them again.

Sitejabber for Business

Gain trust and grow your business with customer reviews.

About the business

How do I know I can trust these reviews about Motorcycle-Superstore?

  • Sitejabber’s sole mission is to increase online transparency for buyers and businesses
  • Sitejabber has helped over 200M buyers make better purchasing decisions online
  • Suspicious reviews are flagged by our algorithms, moderators, and community members
Have a question about Motorcycle-Superstore?

Is this your business?

Claim your listing for free to respond to reviews, update your profile and manage your listing.

Claim Your Business