MoodyReviews 12

Beware of this company, do not buy anything as they do not ship anything to you. They have stolen my money at this point with no response from the 6 emails I have sent since September. Piece of crap company for overpriced crap that isn't even protective.

Please do NOT buy from this company. I have never experienced this before, but here is a company that never delivered their product, does not return messages and has no phone contact to call customer service. If you read this review and still buy from this company - you have been warned. Buy from a company where you can track your order and one that actually has customer support.

Previously ordered from them multiple times. Had no problems, product was great, products were shipped. The last time I ordered they took so long they offered my a free case which I accepted. Again order was received. This time, they've created a label but haven't shipped anything. Emailed them multiple times because it's been 20 days, yet no order received. No response. At this point my positive experiences are outweighed by the negative. Clearly they have some sort of issues that have steadily worsened in the last two years. They aren't responsive. Save yourself the headache. Even if you ordered in the past and had a positive experience, just do not order from this company. You won't get your order, they won't respond. You'll waste time by having to dispute the charge to get your money back. Stay away from Moodycase. I will no longer buy anything from them.

Let me start by saying that I have purchased 2 other cases from this company and they were perfect! They had a high gloss finish that I loved. When I purchased this one, I thought it would be the same, but it had a matte finish and just wasn't exactly what I wanted. I reached out to the company and they gave me a refund and even said they were sending me a different replacement case to apologize for the inconvenience. They make exceptional products. There have been times when the product was VERY slow to ship, but each time I emailed them, they were quick to ship another one out that arrived in a few days. Overall, I would still recommend them because their products are very high quality print…and their customer service towards me was great!

This is the 2nd time I have not received a n order. There's no way to reach these people. They will not respond to emails. Do yourself a favor and don't buy from them. Take your business elsewhere. The only way to get your money back is to dispute with your credit card company.

Do not waste your time with this inept company. I ordered a case, and it did not show up for weeks. I emailed their "so called" customer service for support. I NEVER received an answer regarding where the case was. I had my bank reverse the charge. Then the case showed up and the MORONS at Moodycase email and tell me to keep the case as their way of saying we are sorry for all of the inconvenience. Then weeks later they charge me anyway after forgiving the charge. IMBECILES run this company. Run, don't walk from Doodycase, as that is what they should change their name every to

If I could rate Moody Case a ZERO, I would. I ordered a case for my new iPhone on July 24,2022 and have yet to receive it, despite receiving 2 notices that it was sent.