After being deceived by an advertisement that is also used in Asian countries, I experienced a highly complex business relationship with some of their representatives. This ultimately led to my decision to request a refund of the money that was available in my account at the time and to sever all ties with the company.
I submitted my request more than three months ago, but nothing has been resolved. Oh, I must correct myself—something did happen: I lost my money. And to this day, they continue to call me daily from a multitude of different phone numbers. Despite explicitly requesting to be contacted via email to schedule an appointment for the closure of my account, this has been ignored, leaving me with a persistent sense of harassment.
I made a second attempt to reiterate my request for account deletion through their so-called "support" platform on Modmount. Yet again, I received no response, except for repeated phone calls from a representative I no longer wish to deal with.
I made payment on 9th of January, they confirmed my payment and Uptill now they never activated my trade account, is this a scam platform? Help me please 🙏
Dear Precious,
Thank you for taking the time to leave this review.
Please know, that your satisfaction is our priority, and that we have updated the relevant department regarding your review and they will contact you promptly.
Should you wish to contact us in the meantime, please feel free to do so via the link below:
https://www.modmountltd.com/en/contactus
ModMount
The platform is very easy to understand. The pricing is actually really fair considering their incredible service that they provide. If you have any issues you will get almost an immediate reply, within 1 hour I had all the solutions and answers that I was looking for.
Dear Darren,
Thank you for your kind words about our platform and service! We're delighted that you find the platform easy to understand and that you received prompt assistance when needed. If you encounter any further issues or have any questions, please reach out to us anytime.
ModMount
I have joined this modmount company due to some fake news that led me into their website. Been able to deposit last may 10,2024 and at the same day decided that i'll take my deposited money. And now their customersupport ( *******@modmountltd) says i cannot withdraw my cash deposit due to " By passed normal assignment procedure". I have screenshot of their request and responded accordingly. Easy to deposit but hard to take your money back. Not recommended thou
Dear Racpan,
Note we have notified the relevant department regarding your comment and they will contact you as soon as possible.
If you wish you can contact our Support team directly at support@modmountltd.com.
ModMount
Don't fall for this scammers, they will pretend to be good individuals from the beginning just to take your money and run with it. I started with the initial deposits until they came up with lies and false promises about a good return of investment. I fell for it and for months my money was stuck with them, i recently started a chargeback process with a team of skilled investigators who has successfully returned my money. I am so happy to share this now that i have my money back and also with the hope to help any victim of this platform, my email is on my profile write me i have proofs i can help you.
Dear Lebbo,
We would like to clarify that your review has been flagged as fake, an attempt to solicit clients using our brand name falsely.
Modmount
I almost made an investment based on a news report which I since found out was fake. Fortunately my wife intervened and they rang off. To
Dear Mark,
We have updated the relevant department about your review and they will contact you as soon as possible for assistance.
You can contact them directly if you wish via:
support@modmountltd.com
Live Chat
+447701421264
Modmount
Their application is extremely easy to use, there is a wide choice of assets to invest in. Low deposit or withdrawal fees for any transactions between your bank and trading account.
Dear John,
Your feedback is valued! We're pleased to know that you find our application easy to use and appreciate the wide choice of assets available. Should you have any questions or need assistance with deposits or withdrawals, we're here to help.
ModMount
Shad my agent was shocked how much understanding I have! I am happy to leave my review and say - start using this platform two months ago I found it in facebook by mistake, not the only platform I use but good one.
Dear Lesego.
Thank you for choosing our service. We're glad to hear that your experience was a positive one. Please don't hesitate to contact us if you need any further assistance.
ModMount Ltd
Extensive knowledge of stocks and excellent customer service skills. They had great patience and talked me through how to manoeuvre around, answering any queries I had thoroughly and Highly recommend.
Dear Ryan,
Thank you for your kind words! We're pleased to hear that you found our team to have extensive knowledge of stocks and excellent customer service skills. We're committed to providing patient and thorough assistance, and we're thrilled that we could help you navigate and address your queries. Your recommendation means a lot to us. If you ever have more questions or need further assistance, feel free to reach out.
Best regards,
Modmount Ltd
Modmount is a regulated forex broker that offers very reliable trading platform. Many options to deposit money, fast withdrawals. Large selection of stocks and also currency pairs to open positions on. I cant say anything negative, everything has been seamless with them.
Dear Pablo,
Thank you for your review, we appreciate your positive feedback about ModMount! We're here if you need any assistance.
ModMount
I have traded with Modmount for the past weeks and they have really proven themselves as my favorite broker. It just proves the online reviews are not always trustworthy.
Dear Patrick,
We appreciate your feedback regarding your experience with ModMount. It's great to hear that they have become your favorite broker. Remember, we're here to assist you whenever you need support.
ModMount
Unfortunately sometimes the spread could be quite huge for gold till the pending order was triggered. Stop loss wasn't tight also as it usually will close my trade few pips more than my set stop loss. But this can happen also with other brokers. Have not got the chance to try withdrawal yet as I kept losing for the time being.
Dear Magnus,
Thank you for your feedback. We've noted your concerns and we're actively working to improve these aspects for a smoother experience.
If you have further observations, please share.
Best,
Modmount Ltd
I have registered yesterday and almost instantly requested for refund and unregistration but no one was there to assist. For taking money, the agents had great time and now that I need it back they are playing dead. Biggest Scam
Dear Maya,
Thank you for providing details about the situation. We want to assure you that your request has been forwarded to the relevant department, and they will be in touch with you promptly.
We appreciate your understanding.
ModMount
I received my funds almost within 24hours which left me really impressed. This is an amazing speed and I will continue to use them as my main trading provider now. I am quite satisfied.
Dear Liam,
Thank you for sharing your experience! We're glad to hear that you were impressed with the speed of your fund withdrawals. Should you need any further assistance, please feel free to reach out to us.
ModMount
I actively trade on their website and never had any issues with it, fast. The support team is always helpful. The best option is Trading Central. The economic calendar and indicators allow me good analysis and make informed trading decisions.
Dear Friedrich,
At ModMount Ltd we strive to provide the best service possible, and we're happy that you had a great experience with us. Thank you for the positive review!
You can find all additional information about Trading Central at the following link - https://www.modmountltd.com/en/trading-central.
If you need any help or have any suggestions, please don't hesitate to contact us.
ModMount Ltd
As a professional trader, I've been with many of the leading broker and banks for years, Modmount as I see is pretty new around the market and I find them as a great option! Why? Because they have diffrent account types... Gold really good. I dont like the customer support at all! If not this agent would give 5.
Dear Willie,
Thank you for taking the time to review our platform!
Regarding your comment on our customer support team, we kindly ask you to contact us directly and share more about your experience so we can do our best to improve it -> support@modmountltd.com.
In ModMount Ltd, we strive to ensure the best possible customer experience, should you wish to share more about your experience.
Lastly, you are welcome to read more about our gold account, or the different accounts we offer on our website -> https://www.modmountltd.com/en/gold-trading-account
Best,
Modmount Ltd
I have been trading on Modmount for some time now and I am impressed. The agent team is very knowledgeable and patient even when I have a lot of questions. It provides trading tools and resources for traders of all levels. They have everything you need to trade. Better than other brokers for now.
Dear Julie,
We appreciate your positive feedback and are happy that we met your expectations!
ModMount Ltd
The bad advice made me lose all the funds,and they still haven't responded to me.
I started losing little by little and then I lost everything due to an error by the advisor.
They are not reliable!
Dear Caty,
We would like to inform you that we have promptly notified the relevant department regarding your comment. We kindly ask for your patience and our team will promptly reach out to you. Should you have any feedback or issues, please feel free to contact them directly at support@modmountltd.com.
ModMount
I feel like I am in great hands here, I would highly like to recommend this platform to everyone new to trading like myself, especially their staff has been more than helpful.
Dear Jesus,
Thank you for recommending our platform! We're thrilled to hear that our staff has been helpful to you. If you or anyone else new to trading requires assistance, don't hesitate to get in touch with us.
ModMount
I had a technical issue and my customer agent was responsive. When I Trade in the past in big company in market no one care like this!. Some time you want the big trade app but no trust me on this one... search for the new platfom. They want to keep clients more and care.
Dear Anthea,
At ModMount Ltd we strive to provide the best service possible, and we're happy that you had a great experience with us. Thank you for the positive review!
ModMount Ltd
ModMount has a rating of 2.9 stars from 58 reviews, indicating that most customers are generally dissatisfied with their purchases. ModMount ranks 50th among Currency Trading sites.
Dear Clide,
Thank you for reaching out to us. However, we were unable to look into your case as we did not receive your trading account name. In order for us to internally investigate this matter, please reach out to us directly via email
support@modmountltd.com and provide us with your trading number.
We appreciate your cooperation and look forward to resolving this issue for you.
ModMount