• MobileUnlocks

MobileUnlocks

Overview

MobileUnlocks has a rating of 3.7 stars from 767 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with MobileUnlocks most frequently mention great service, easy process, and pro max. MobileUnlocks ranks 4th among Unlocked Phones sites.

  • Quality
    556

Proactively asks for customer feedback

This company responds to reviews, but usually not within the first month

Positive reviews (last 12 months): 62.4%
Positive
410
Neutral
25
Negative
222

Instant Feedback

8,399 reviews

78
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What reviewers want you to know

Positive highlights

No positive highlights yet

Critical highlights

  • Initially charged £12, but it did not say that they were charging for the eligibility check.
How would you rate MobileUnlocks?
Top Positive Review

“Quick and easy unlocking.”

Gloria M.
4/24/24

My phone being locked by an unknown service provider was starting to be a problem for me. Unsure where to go I did an online search and came across Mobile Unlocks which sounded just what I needed. The directions and information to unlock given by the company was clearly set out from the start so with that sorted I commenced the process. It was seamless, quick and efficient and my phone was unlocked within the time stated. Communication was very good too. New SIM works perfectly now. Job done thanks.

Top Critical Review

“Scammers! Be aware!”

Oscar R.
4/30/24

I will never ever recommend anyone to MobileUnlocks. They are scammers. First they charge you $15 dollars, without mentioning that it is only a first stage, and later they charge again $50 more, and later they ask you to pay $300 more for their "premium" service, what's the point of asking for a verification payment of $15 if at the end they will ask for $300 more?. They stole my hard earned money through dubious means and denied any refund. Thieves!

Reviews (767)

Rating

Timeframe

Other

Reviews that mention popular keywords

eligibility check (31)
Thumbnail of user gloriam1111
1 review
0 helpful votes
April 24th, 2024

My phone being locked by an unknown service provider was starting to be a problem for me. Unsure where to go I did an online search and came across Mobile Unlocks which sounded just what I needed.
The directions and information to unlock given by the company was clearly set out from the start so with that sorted I commenced the process. It was seamless, quick and efficient and my phone was unlocked within the time stated. Communication was very good too. New SIM works perfectly now. Job done thanks.

Products used:
Phone unlocking

Thumbnail of user jodys349
Customer Service R. – MobileUnlocks Rep

Hello,

Thank you so much for taking the time to leave us this positive review! We're absolutely delighted to hear about your seamless, quick, and efficient experience with unlocking your phone. It's great to know that the communication met your expectations and that your new SIM is working perfectly in your now unlocked phone.

If you ever need our services again or have any questions, please don't hesitate to get in touch. Enjoy your newly unlocked phone freedom!

Warm regards,
Charlotte

Thumbnail of user simonl357
1 review
0 helpful votes
April 28th, 2024
Verified purchase

I recently had my mobile unlocked via MobileUnlocks. Having never done this before, I had some reservations. But from start to finish it was a pleasant and trouble free experience. Their website was clear and easy to use, with simple instructions to follow. The process was completed within the few hours that they said it would. And I was sent regular updates during that time. Once the process was completed, everything worked fine.

Reason I chose this business:

After comparing a few different providers, I felt they offered the most effective service for the price, and I was reassured by the many positive reviews they already had.

Reason I chose this product:

I needed to unlock my mobile to transfer over a SIM quite urgently, as my old mobile was broken.

Quality
Thumbnail of user jodys349
Customer Service R. – MobileUnlocks Rep

Hello Simon,

Thank you for taking the time to leave us such a positive review! We're thrilled to hear that your mobile unlock experience was pleasant and hassle-free. It's great to know that our website and the instructions provided were clear and that the regular updates added to your peace of mind.

We're glad we could meet your expectations with our effective service and promptness. Your feedback is appreciated, and it helps us continue to deliver the quality you experienced.

Should you need any further assistance or have more mobiles to unlock, we're here for you. Enjoy your newly unlocked Samsung Galaxy A10!

Best regards,
Charlotte

Thumbnail of user jolantabs
1 review
0 helpful votes
April 22nd, 2024
Verified purchase

Hi there,
Decided to buy new phone,I won eBay auction and realized that new phone is locked for other company.Started searching unlocking service online and found it Mobile Unlocks with positive feedbacks from clients.I paid money for and my new phone was unlocked in next 10 minutes.I am strongly recommend UnlockMobile service to everyone especially to them who tight with time.
Reasonable prices,one word worth it.Many thanks.

Thumbnail of user jodys349
Customer Service R. – MobileUnlocks Rep

Hello Jolanta,

Thank you so much for your kind words and for taking the time to leave us this wonderful review! We're thrilled to hear that your phone was unlocked swiftly and that you're satisfied with our service at Mobile Unlocks.

We always strive to deliver a great experience, and we're delighted that we were able to meet your expectations with both our service speed and pricing.

If you have any more needs or questions in the future, please don't hesitate to reach out to us. Enjoy your unlocked iPhone 12, and we look forward to serving you again!

Warm regards,
Charlotte

Thumbnail of user monaek2
1 review
0 helpful votes
April 13th, 2024
Verified purchase

I recently used this service to unlock my iPhone 11. It was so quick and easy and needed little to no input from me. I was able to pay the fee, sit back, relax and watch the magic happen. The best thing is it only took 30 mins. I went to a phone shop they wanted to keep my phone for double the money and double the time. I would 100% recommend this service. It's quick and it's easy and you don't even have to leave the house.

10/10 would highly recommend!

Thumbnail of user jodys349
Customer Service R. – MobileUnlocks Rep

Hello Monae,

Thank you so much for taking the time to share your positive experience with us! We're delighted to hear that the unlocking process for your iPhone 11 was fast, convenient, and met all your expectations. We always strive to provide top-notch service that doesn't require you to go through any unnecessary hassle. Your recommendation means a lot to us, and we look forward to serving you again in the future. Should you need assistance with any other mobile services, just remember we're here to help!

Warm regards,
Charlotte

Thumbnail of user rrs3
1 review
0 helpful votes
February 9th, 2024
Verified purchase

I don't have any signal with Globe in our house that's why I need to buy a Smart sim but my phone was locked only to Globe since I am a postpaid subscriber. I am hesitant to try MobileUnlocks' service at first because it says it will take 7 days to complete. I am worried if this a good value for money. However, after the unlocking I was able to install a SMART e-Sim and it works pretty well.

Reason I chose this business:

I have read couple of reviews saying it was cool ang got the unlocking remotely.

Reason I chose this product:

I wanted to install another telco sim in my phone.

Quality
Thumbnail of user jodys349
Customer Service R. – MobileUnlocks Rep

Hello Rosal,

Thank you so much for taking the time to leave us a review. I'm delighted to know that after the unlocking process, you were successfully able to install a SMART e-Sim on your iPhone 13 and that it's working well for you! It's great to hear that you found value in our service, despite your initial hesitation and concerns about the time frame.

We truly appreciate your choice to use MobileUnlocks, and we're glad to have been able to assist you with your unlocking needs. If you have any other questions or require further assistance, please feel free to reach out to us.

Best,
Charlotte

Thumbnail of user kwesik2
1 review
0 helpful votes
April 26th, 2024
Verified purchase

I searched google and this site popped up. I was initially scared but went ahead to fill in details, seconds later after submitting i got details of the phone including color and serial number, additionally, whether it is stolen or has icloud lock on it. Amazing isn't it?. I went ahead to pay for the unlock and true to their words phone was unlocked. Was so excited to see my phone unlocked and it works good as expected.

Thumbnail of user jodys349
Customer Service R. – MobileUnlocks Rep

Hello Darlington,

Thank you so much for sharing your experience with us! It's fantastic to hear that you found our service amazing and that your iPhone 13 Pro is now successfully unlocked and working as expected. We’re delighted to have been able to assist you and thrilled that you’re enjoying the freedom of using your phone on any network.

If you ever have any more questions or need further assistance, please don't hesitate to get in touch. Enjoy using your unlocked iPhone, and we’d love to help you or your friends with any future mobile unlocking needs!

Best wishes,
Charlotte

Thumbnail of user beverleyl51
1 review
0 helpful votes
April 16th, 2024
Verified purchase

Needed my phone unlocking ASAP! It was a Sunday, didn't want to venture out so I turned to good ole Google for an answer.
Well it came up trumps. Although I was sceptical at first whilst reading the reviews, but I was desperate too. Anyway I'm glad I took the plunge with MobileUnlocks, I had my phone unlocked within 20 mins. Amazing service and will certainly highly recommend to everyone I know!

Thumbnail of user jodys349
Customer Service R. – MobileUnlocks Rep

Hello Beverley,

Thank you so much for your enthusiastic review! We're thrilled to hear that our service exceeded your expectations and you were able to unlock your Huawei P20 Pro swiftly and conveniently right from the comfort of your home. It's great to know you found our service worthy of recommendation. Should you or your friends need any further assistance in the future, don't hesitate to reach out to us – we're here to help!

Best regards,
Charlotte

Thumbnail of user kinahgrace08
1 review
0 helpful votes
April 26th, 2024

At first I feel confused to trust this site and the written reviews below. So I take the risk and give it a shot! They are providing a notification about the transactions also the updates while fixing my iphone, then they will tell you to wait patiently. But making sure that the process is on going, I try to reload the page so many times, I almost lost my patience, so it took almost 3 days for my iphone 12 to get unlocked. Now I am so happy that my iphone 12 is no longer (sim locked) because of this recommended and LEGIT site. Thank You so much and God bless. Keep up the good work!

Tip for consumers:
This site will also update you about the transactions so you don't have to worry because its all worth it! They will also provide a link to track your order so you have to wait patiently and once the unlocking process completed you will be notify thru your email.

Products used:
Mobile Unlocking

Service
Value
Shipping
Returns
Quality
Thumbnail of user jodys349
Customer Service R. – MobileUnlocks Rep

Hello Shekinah Escriva,

Thank you for taking the time to leave such a thoughtful review! We are thrilled to hear that your iPhone 12 Pro has been successfully unlocked and that you had a positive experience with our service despite the initial uncertainty and the wait.

We understand that reloading the page and keeping an eye on the process can be quite nerve-wracking, but we greatly appreciate your patience throughout the three days it took to unlock your iPhone. It's excellent to know that you found the transaction updates helpful and that everything worked out in the end.

Should you have any further questions or need assistance in the future, don't hesitate to get in touch. We're here to help, and we aim to continue providing great service and support to our customers.

Enjoy your unlocked iPhone, and thank you for choosing MobileUnlocks!

Best regards,
Charlotte

Thumbnail of user zafranm
1 review
0 helpful votes
April 26th, 2024
Verified purchase

I was really surprised that service really worked. Once i came across this site on YouTube i tried it it literally took about 18 hrs.,but my iphone 7 imei ************** unlocked. I never had to call and questioned there process. Im extremely happy with there service and i plan to use them again with another phone that i have. For what this company offers for the price i would gladly pay the price.quick enough service

Reason I chose this business:

Was the quickest and the cheapest to unlock the phone

Quality
Thumbnail of user jodys349
Customer Service R. – MobileUnlocks Rep

Hello Zafran,

Thank you so much for your positive review and for choosing our services to unlock your iPhone 7. We're delighted to hear that the unlock was successful and that the process met your expectations both in terms of speed and cost.

We always strive to deliver efficient service and are thrilled that you're considering using our services again in the future.

If you have any further questions or need assistance with another phone, don't hesitate to get in touch. We're here to help!

Best wishes,
Charlotte

Thumbnail of user yersonv
1 review
0 helpful votes
August 22nd, 2023
Verified purchase

Thanks for your help. I was able to unlock the SIM lock of an iPhone purchased in USA and used in Colombia

Reason I chose this business:

Saw them on the Internet

Quality
Thumbnail of user jordanl446
1 review
0 helpful votes
June 5th, 2023
Verified purchase

Needed my old s10 unlocked which was on a old contract of mine. Simply clicked the link paid and within 15 minutes I had my code and instructions, couldn't ask for any more.

Reason I chose this business:

Great reviews and sounded easy to do

Quality
Thumbnail of user hasanm59
1 review
0 helpful votes
April 26th, 2024
Verified purchase

Very reliable service to unlock your phone and in a very reasonable price. I had an iPhone that I could not use because of networks and I did not even know what network provider it is locked with then then I found this service, they not only found the network provider but also unlocked the phone. Doesn't matter which country you're in they will do the job for you. No need to worry about anything. Again very reliable and authentic service provider online. Cheers!
Reference: **************

Service
Value
Shipping
Returns
Quality
Thumbnail of user jodys349
Customer Service R. – MobileUnlocks Rep

Hi Hasan Mustafa,

We're absolutely thrilled to read your positive feedback! It's fantastic to hear that you found our network provider identification and unlocking services both reliable and valuable. Knowing that you can now enjoy the freedom of using your iPhone 8 across different networks brings us great joy. Your experience is a testament to our commitment to providing excellent service to our customers, regardless of their location.

Thank you for choosing us, and we look forward to serving you again in the future. Cheers to the newfound freedom with your device!

Best wishes,
Charlotte

Thumbnail of user bolandd2
1 review
0 helpful votes
August 11th, 2023
Verified purchase

Wasn't too sure about using an internet site to unlock my daughters sim lock in her phone as i have always used a shop, but wasn't convenient at the time with working hours, but was cheaper to do with mobile unlocks and so much easier/faster. I would recommend anyone to use this service. Thanks again mobile unlocks

Reason I chose this business:

Top hit on google and good ratings

Reason I chose this product:

Needed a iphone sim unlocked to any network

Quality
Thumbnail of user mar67
1 review
0 helpful votes
February 8th, 2024
Verified purchase

At first I was a bit skeptical because I have tried multiple attempts before from different kind of services on how to unlock my phone.
I was surprised this morning upon checking my email & saw the msg that it has been unlocked and upon checking my phone it really turned 'No sim restriction'.
Happily now, I am using my phone with my current carrier.
I will definitely use this service again. Thankyou!

This service is highly recommended!

Reason I chose this business:

After i read the reviews all are positive comments that's why i decide to choose MobileUnlocks👍😊

Quality
Thumbnail of user jodys349
Customer Service R. – MobileUnlocks Rep

Hi Lexiemarie,

We are absolutely thrilled to hear about your positive experience with the unlocking service! It’s always rewarding to know when our efforts bring satisfaction to our customers, and we're delighted that your iPhone SE 2020 is now free from any sim restrictions.

Thank you for trusting MobileUnlocks and for taking the time to share your feedback. If you need our services again in the future, we'll be more than happy to help. Enjoy the freedom with your current carrier, and we look forward to serving you again!

Best regards,
Charlotte

Thumbnail of user gavind93
1 review
0 helpful votes
April 14th, 2024
Verified purchase

I got a new phone that was locked and found this company easily on google. They could unlock the phone online which meant I didn't need to go to a shop so made it very convenient.
Was an easy process to get the phone unlocked and was a lot quicker then the expected 15min wait time. I got a text message to tell me I was all set up and ready to put my current sim into the phone. Would definitely recommend

Thumbnail of user jodys349
Customer Service R. – MobileUnlocks Rep

Dear Mr. Diani,

Thank you for taking the time to share your feedback! We're delighted to hear that you found our service convenient and that the process of unlocking your iPhone 13 was quicker than expected. It's fantastic to hear that you're now able to use your current SIM with your new phone.

We truly appreciate your recommendation, and if there’s anything more we can do to make your experience even better, please don’t hesitate to reach out.

Wishing you all the best with your newly unlocked device!

Warm regards,
Charlotte
Customer Support Team
MobileUnlocks

Thumbnail of user kenc823
1 review
0 helpful votes
June 28th, 2023
Verified purchase

Very good at what they do
Got he code in double quick time
A bit on the expensive side
Price started at £10 ended up at £46

Reason I chose this business:

Google search

Reason I chose this product:

To get phone unlocked

Quality
Thumbnail of user stephenb2654
1 review
0 helpful votes
July 26th, 2023
Verified purchase

Very simple to unlock my locked phone with this company.
Would definitely recommend.
From start to finish they took me through every step and kept me informed of the progress.
Within one hour my phone was unlocked.

Reason I chose this business:

Google and good reviews

Reason I chose this product:

Phone unlocking

Quality
Thumbnail of user markm6084
1 review
0 helpful votes
January 31st, 2024
Verified purchase

💯 legit! Don't be afraid to let MobileUnlocks take care of your devices for you. I was hesitant at first but they continuously emailed me with updates from the start of process until it was completed. All I did was sit back and MoblieUnlocks took care of the rest. Perfectly! I will definitely recommend others to use this website for mobile unlocking 🙌

Quality
Thumbnail of user jodys349
Customer Service R. – MobileUnlocks Rep

Hello Mark,

Thank you for taking the time to leave us such a wonderful review! We're thrilled to hear about your positive experience with MobileUnlocks and how smoothly your iPhone 13 Pro Max unlocking process went. Your satisfaction and recommendation mean the world to us. We pride ourselves on keeping our customers informed every step of the way, and it's great to know you appreciated the updates.

If there's anything more we can do for you, or if you have friends or family needing assistance with unlocking their devices, we're here to help. Thanks again for your trust in our service, and we look forward to serving you in the future!

Warm regards,
Charlotte

Thumbnail of user danielc4024
1 review
0 helpful votes
September 27th, 2023
Verified purchase

At the beginning I was sceptic to pay, but my surprise is that iPhone is working well now, I'm using in Qatar without any problems.

Reason I chose this business:

I found it in a web search

Reason I chose this product:

I found it in a web search

Quality
Thumbnail of user gemmab108
1 review
0 helpful votes
April 27th, 2024
Verified purchase

My experience from start to finish has been excellent, been kept informed for the whole process. Very easy service to access. Very quick and sufficient to make payments for initial tests to see if the service is suitable.

I had a few questions regarding the process and the agent I spoke to was very helpful and explained everything I asked and informed me of what progress my unblocking service was upto, I will recommend to my friends and family should they need this type of service.

Thumbnail of user jodys349
Customer Service R. – MobileUnlocks Rep

Hello Miss Bunclark,

Thank you so much for taking the time to leave us such a positive review! We're delighted to hear that you found our service accessible, speedy, and informative. We're glad our team could assist you with any questions you had and keep you updated throughout the process.

It's wonderful to know you would recommend us to your friends and family. We're always here to help with any future mobile unlocking needs.

Enjoy the freedom with your newly unlocked Galaxy S21 FE 5G!

Warm regards,
Charlotte

Thumbnail of user williamr3184
1 review
0 helpful votes
June 17th, 2023
Verified purchase

Was skeptical at first, but that was due my not reading the process before I started, if I had I would have realized that a second email was coming that I had to follow. Once I did however, the process was quick and easy. The iPhone I was unlocking was from the USA and I was unlocking for use in Canada but they handled the process quick and easy for me. My advice, read the process before you start so you don't waste time like I did.

Reason I chose this business:

Price, price and price

Reason I chose this product:

The sim unlock did the job I needed it to.

Service
Quality
Thumbnail of user cheyr4
1 review
0 helpful votes
April 20th, 2024
Verified purchase

Thank You! I wish everything was easy breezy like this process, takes time? Yes, but one knows every step and is very punctual

Thumbnail of user jodys349
Customer Service R. – MobileUnlocks Rep

Hi Jose,

Thank you so much for your kind words and for sharing your experience with us! We're thrilled to hear that you found our unlocking process punctual and well-guided. We understand that patience is key when unlocking a phone, and we're glad that the step-by-step updates we provide have been helpful for you.

We're always here to assist with any future mobile unlocking needs you might have. Enjoy the freedom with your iPhone 15 Pro Max!

Best regards,
Charlotte

Thumbnail of user ovidiua3
1 review
0 helpful votes
February 9th, 2024
Verified purchase

It was very easy to order and in just 2 days I had the codes to unlock my Note 8. Thanks a lot

Reason I chose this business:

It was first in Google Search results

Reason I chose this product:

I needed to unlock my phone and it was no 1 option on google

Quality
Thumbnail of user jodys349
Customer Service R. – MobileUnlocks Rep

Hello Ovidiu,

Thank you for sharing your positive experience with the quick turnaround for receiving your unlock codes for your Note 8! We're thrilled to see that our service met your needs and that our presence in Google search results led you to us. We hope you enjoy the freedom of using your phone with any network and if there's anything else we can help with, please don't hesitate to reach out.

Best regards,
Charlotte

Thumbnail of user marian1429
1 review
0 helpful votes
April 26th, 2024
Verified purchase

I had 4 cellphones iPhone to unlock before I left USA to gave to my family in Philippines 2 years on the row. Easy and the service was amazing and fast to unlocked my iPhones. Definitely recommended to use mobile unlocked, quick and easy. I will definitely use mobile unlocked again 100 percent. Services are phenomenal 😀! Last year I handed my phones 🙏😄. All they had to get is new SIM cards and ready to use. Love 💕 services. Kudos!

Reason I chose this business:

Great service, easy and quick!

Quality
Thumbnail of user jodys349
Customer Service R. – MobileUnlocks Rep

Dear Maria Nazzaro,

Thank you so much for your glowing review! We're absolutely thrilled to hear that our service met your expectations and that you've had a positive experience with MobileUnlocks for two years in a row. Knowing that we could assist in unlocking those iPhones quickly and easily, so you could share the joy with your family in the Philippines, is exactly what we strive for.

It's wonderful to see that you're appreciative of the service level and found it to be efficient. We're grateful for customers like you who spread the word about our work.

Should you need more phones unlocked in the future, we'd be more than happy to help you again. Here's to many more successful unlocks and happy moments for you and your family!

Warm regards,

Charlotte
Customer Review Service Agent
MobileUnlocks

Thumbnail of user pablob115
1 review
0 helpful votes
June 28th, 2023
Verified purchase

I'm amazed on how well this process went! At the beginning I was a little skeptical about it, but in the end it was a pleasant experience. I'm very happy because I did not have to go to some place to get my phone unlocked. The process was very smooth from beginning to end. I was informed at all times on how the process was going. And it took a lot less than the estimated time. One thing I would recommend is that Mobile Unlocks be more clear on how much it is going to be the total cost of the service on the beginning. But overall I'm satisfied and would recommend this service to friends and family.

Reason I chose this business:

Ease of use

Reason I chose this product:

Needed a quick cellphone unlock

Quality

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Thumbnail of user jodys349
Customer Service R.
Usually responds not within the first month

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