website thubmnail of Mobile Spy

Mobile SpyReviews 17

1.5

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Mobile Spy Reviews Summary

Mobile Spy has a rating of 1.5 stars from 17 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Mobile Spy most frequently mention and target phone. Mobile Spy ranks 94th among Spy sites.

service
8
value
8
shipping
5
returns
8
quality
8

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Spain
1 review
0 helpful votes
Follow Mattheus J.
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I couldn't have access to the target phone after subscribing to the package i chose this isn't quite cool i hope i get someone to help me with what i want

Date of experience: July 30, 2023
Nigeria
1 review
0 helpful votes
Follow Graham H.
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With "Xenitrak" Spyaccess dashboard which is remotely accessed, you will gain access to all of his activities on the device, Ranging From text messages and calls, to app usage and GPS location tracking. The monitoring dashboard is designed to be hidden from view, so your partner won't know he's being intercepted or that you are spying on them.
Their ultimate customer support also provide tips on how to do this safely and effectively while staying within legal boundaries. Xenitrak team on instagram I boldly recommend their great works.

Date of experience: July 26, 2023
Hungary
1 review
0 helpful votes
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I have tried multiple apps and methods on getting my Wife's whereabouts and what she does on her phone, I was lucky to stumble on this website where a lady wrote a review about just how I could get into my Wife's phone without her knowing nor having physical access to it. I read about how she sent a message to XENITRAK and how she started seeing her husband hidden and deleted messages popping up on her own device, I had to take a leap of faith in taking the steps she took and I was surprise when this genius of a tech savvy asked me to provide few information on the device I wanted to get hidden and secret information from, I requested to see who my Wife is texting, chats with and calls, to my surprise I got additional benefits of recovering his deleted messages and I got to see how she has been cheating on me with different guys she claimed to have been her colleague at work. This was a bittersweet experience, but I was glad I got to see how evil she was and I had to move on with my life instead of staying with her cheating attitude.

Date of experience: July 25, 2023
Georgia
2 reviews
1 helpful vote
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Trash and thief's
June 7, 2023

They will take your money and nothing works then they will blame the customer and try to avoid giving back your money! I had it less than an hour and the customer service was crap! DO NOT USE THIS! There is supposedly a refund on the way since I contacted my lawyer! This is a scam

+2
Date of experience: June 7, 2023
Germany
1 review
0 helpful votes
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The website seemed to represent that the app is available for remote access but after purchasing a 12 Month plan, I found that the app was not compatible with our newer version of iPhone for remote access. We requested our money back in less than 30 hours of purchase but was told that we agreed to the terms in fine print. Would have appreciated more details on the website or at least charge us for the first month but refund the rest back as we can't use the app anyways.
I already switched to the Instagram company KIXENSPY because we discussed and I gave them the job. They completed and submitted my access link within a matter of 4 hours without any need for compatibility. I feel this was just a scheme this website plotted in the first place.

Date of experience: March 27, 2023
Rwanda
1 review
1 helpful vote
Follow Hassan H.
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% Scam
May 7, 2022

Poor service, doesn't work at all
No customer support
Weeks and weeks
No response no nothing!
Requested for refund after hours of purchase but not even a single feedback
Don't get scammed!
Save your time and money!

Date of experience: May 7, 2022
Romania
1 review
1 helpful vote
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Fraud Fraud Fraud
March 24, 2022

Fraud Fraud Fraud Fraud Fraud Fraud Fraud Fraud Fraud Fraud Fraud Fraud Fraud Fraud Fraud Fraud Fraud Fraud

Date of experience: March 24, 2022
Jordan
1 review
2 helpful votes
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Fraudulent company
March 23, 2022

I have purchased the app and failed to have it run on android 12.0
They don't reply emails, there is no option to cancel subscription and refund, there is no customer support, there is no direct phone number to contact.
Apparently it is a fraud company and some spammers hiding underneath a fake website.
Stay away from that mobilespy.at website.

Date of experience: March 23, 2022
Israel
1 review
1 helpful vote
Follow S L.
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Scam. Don't buy
March 23, 2022

Payed for 3 month subscription. The app never worked. Crashed at start. The only way to contact them provided is email which is never responded.

Date of experience: March 23, 2022
North Carolina
1 review
3 helpful votes
Follow Robbie P.
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I paid for and downloaded this program multiple times.
I turned off the security, google play notifications and a few other features on the target phone but the phone would connect for only a few minutes and then disconnect. It would only reconnect after I had the target phone again and turned on and off the permissions feature in the phone.
In the enclosed pictures of my computer screen, you can see the overview screen, phone calls and messages where everything is unreadable. You can also see in the upper right hand corner of the screen where it shows I am connected to the server but the phone is not connected. The phone was only connected for a few minutes while I had it in my possession and never when my daughter was at school.
Then when I requested help from customer service over 8 times in a week, I got zero responses.
Then when I requested a refund I also got zero responses.
Not happy at all with this company, their product or their non existent customer service.
I will use a different company.

Date of experience: March 21, 2022
Michigan
2 reviews
11 helpful votes
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Thief & Liars
January 28, 2022

The app was detected an hour after I installed it on the phone. So I canceled my subscription. 6 months and 7 emails later, no response and I'm still being billed every month. Lying thieves are what they are.

Date of experience: January 28, 2022
Florida
1 review
3 helpful votes
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Beware.
January 13, 2022

It is very obvious there is a spy app on the target phone. They will not refund your money even after 1 day of use. Out $149.00

Date of experience: January 13, 2022
Kenya
1 review
2 helpful votes
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This is a scam
December 10, 2021

Subscribed to the monthly package. Worked for 3 days then they cancelled the subscription with no explanation. They never refunded. They have zero support. Unfortunately most new users will be scammed.

Date of experience: December 10, 2021
France
1 review
0 helpful votes
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Non fonctionnel, arnaque...
December 2, 2021

Une fois l'application installée un message vous dis que vous n'avez pas d'abonnement, alors que votre paypall vient d'être débiter.
Les fonctionnalités sont inopérantes, ou non fonctionnelles.
Déconnections intempestives.
Aucune réponses aux mails envoyé.
Bref, passez votre chemin.
1 etoile car il faut bien mettre le message, mais...

Date of experience: December 2, 2021
Georgia
1 review
6 helpful votes
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Tried to charge me $180,000USD twice before actually taking the correct $20 from my account.

Installed the app on my target phone and it wouldn't connect but I had the full dashboard. I rebooted the target phone and I lost the dashboard and only have Subscriptions (which I have an active one as evidenced in the photo), payment methods, account settings, and logout.

I have tried logging out and logging back in but no change.

Date of experience: September 10, 2021
Minnesota
1 review
3 helpful votes
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100% A scam
September 9, 2021

So the website look legit has alot of advertising and supposedly 24/7 support. And it states that you can use it right away after paying. I spent 97 dollars and it never gave me and option to add a device the log in screen was mostly blank i contact support many times even the main person that this software is connect to * and nothing... completely a scam dont wants your time and money

*Personal information redacted by admin

Date of experience: September 9, 2021
Turkiye
1 review
6 helpful votes
Follow has h.
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I bought it for 20$ but they charged me 40$
And they don't have support at all and never answer to emails
Gave me just a blank page says device not conneced even before i install the app which is doesn't exist at all
100% scam

Date of experience: June 23, 2021