Mobile Kangaroo

Accidentally broke my iPhone 6 screen over the weekend. Emailed Ted at Kangaroo who told me to bring it in and Charles would take care of it. After a longer than anticipated day at work I arrived at Kangaroo about 6:20 pm. Charles was already working on another device but told me he'd work on mine right after and get it done same day. He stayed a bit after closing to get it done. Quick, good repair. Highly recommend Kangaroo!
The HCQS screen was great.

In addition to Mobile Kangaroo, Santa Rosa, CA refusing a refund of $45.00 for a phony diagnostic and destroying my 'reach' antennae, they asked me to review my experience and this is what I wrote back:
My phone was diagnosed by Mobile K for $45.00 and I was to buy a new iphone6 from Mobile K for $400.00, until I found out the Apple store had a new iPhone6 for $300.00. The Apple store offered a free diagnostic so I suspiciously went back to Mobile K and picked up the "broken" phone, took it back to the Apple store and they diagnosed it (for free). Lo and behold, it works! I want my money back and I want the 'Reach' antenna that the guy destroyed replaced. $40.00 for the reach and $45.00 for the phony diagnostic the guy did.