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  • MissyDress

MissyDress

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Overview

MissyDress has a rating of 3.3 stars from 219 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with MissyDress most frequently mention online shop, custom size, and good quality. MissyDress ranks 546th among Dresses sites.

  • Service
    20
  • Value
    20
  • Shipping
    20
  • Quality
    20
4
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How would you rate MissyDress?
Top Positive Review

“I love this dress!”

sophie k.
10/21/14

I love this dress! I ordered it for my sisters wedding and it's even better than I expected. Mine is a size 12 in Royal Blue. The dress is a nice soft color and really slimming. Great dress! Kind of slow to arrive but worth the wait! Thanks

Top Critical Review

“Do NOT even consider giving your money to this wretched business!”

Diane G.
4/25/19

I purchased an ankle-length mother-of-the-bride dress and it flowed generously onto the floor even with heels. The chest area was far too large and gaped open. The armholes were so incredibly small that it was impossible to move my arms. I contacted Missy to initiate a refund (half a dozen times!) and was ignored completely every time. The website assures would-be customers that they can simply call, speak with a customer service representative, and have things put right. However, no phone number is listed anywhere making this impossible. Do NOT even consider giving your money to this wretched business!

Reviews (219)

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customer service (34) missy dress (20)
Thumbnail of user marietad
2 reviews
34 helpful votes
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December 1st, 2014

The dress I had received it was different from the one I ordered. They don't want to give my money back. Very unfair and a big layers.

Tip for consumers:
Very unfair,they don't follow the policy of consumer tights they have.I have a 100% of refund and they don't give it.

Service
Value
Shipping
Returns
Quality
Thumbnail of user irinan1
1 review
5 helpful votes
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January 24th, 2016

Do not buy from them. I got rubbed! 185 $ spend and the dress is going to the trash. It is very bad imitation. The same one on EBay is 20$. Be aware!

Thumbnail of user anwara11
1 review
4 helpful votes
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July 25th, 2017

I purchased 2 dresses from missesdressy.com. The Elizabeth k GL2229 The first dress came with the tags the shawl and the tag on the inside of the dress confirming the designer and the size. The 2nd dress didn't come with the tag hanging down the dress. It didn't come with the shawl, and the tag in the inside of the dress wasn't there, and wiring and strings were coming out in the inside of the dress showing indications someone wore it and sent it back! When I contacted missesdressy.com they asked for pics to prove what I'm saying was true. I sent them 3 different emails with pics and videos to show them this dress was used and compared the first dress which was new to the used dress they had sent me. They replied back attacking me with rude comments saying that I was lying! And they refuse to give me at least a discount back
To my credit card for which I asked for to begin with! I have never in my life experienced horrible customer service! I was sooooooo shocked to hear this companies respond even after showing them proof of videos and photos that there was indication this dress was used. Do not order or buy from this company! You will be tricked into paying for something used. These were supposed to be bridesmaid and they were the only website hat carried the last 2 sizes unneeded or else these would've been sent back!

Thumbnail of user gabrielap2
1 review
4 helpful votes
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June 18th, 2014

I ordered a Gorgeous A-line V-neck Ruffles Sleeveless Asymmetrical Chiffon Dress in the colour shown in the picture - blue- and in customised size - measured bust, hollow, measured hips, waist etc as they suggest.
Once they received the money and sent me something which was nothing like the dress they advertised and shown in the picture.
Unfortunately the rag they sent me, it was the wrong colour, cheap quality and most importantly THE WRONG SIZE. Instead of a maxi dress it was up to the know the longest part, subsequently fluffy as a princess dress with cheap quality chiffon-like material, and HORRIBLE.
The worst part was when i contacted their customer care, no matter what i said, they refused to refund. I sent photos wearing the dress and measured the dress re: wrong length so they can compare it to the order i put through, and still they did not want to refund even though clearly their refund "policy" suggests if its the wrong size they would refund.
So disappointed and frustrated
Gabriela Poufou

Thumbnail of user chloew5
1 review
7 helpful votes
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March 14th, 2014

Appalling quality and appalling customers service lost over 100 Gbp please don't involve yourself with these prople

Thumbnail of user frand34
1 review
0 helpful votes
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September 4th, 2019

My dress came with a bust almost twice of my size and they won't accept returns, even a discount I deserve.
I don't recommend to anyone

Thumbnail of user dinalia
1 review
4 helpful votes
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July 28th, 2016

I got an email saying that I get my refund within 3-15days but today the 16th day and still money is not transferred yet.
Thoroughly disappointed.

Thumbnail of user brittanyt
1 review
15 helpful votes
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November 26th, 2013

I dont agree with you. I bought my dress as a bridesmaid dress and it is really really lovely on. Really cool! Flattering fit, comfortable to wear.

Thumbnail of user missyd2
Missy D. – MissyDress Rep

Thank you!

Thumbnail of user libnid
13 reviews
3 helpful votes
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February 5th, 2021

I ordered a dress for my cousin's marriage. The size is double my size. It is very long and also some stain on it. Horrible Price.

Thumbnail of user ellac23
1 review
4 helpful votes
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September 11th, 2014

The dress is very comfortable and fits me very well. It reached me in time for my event. I love this dress very much. Thank you very much.

Thumbnail of user qiongqiongl
1 review
8 helpful votes
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October 26th, 2014

Figure flattering fit. Lovely color. Comfortable. Lightweight, cool fabric. Correct size as ordered. I love this dress, look so beautiful with it

Thumbnail of user jacej
1 review
2 helpful votes
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September 14th, 2014

Very happy with the dress. Well made and looks lovely on my daughter. Excellent buy. I will come back soon. Thanks so much.

Thumbnail of user floras4
1 review
9 helpful votes
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April 14th, 2014

DO NOT PURCHASE ANYTHING FROM THIS WEBSITE! AWFUL QUALITY AND CUSTOMER SERVICE WAS ABISMAL!
I am going to be a Bridesmaid for my boyfriends mums wedding this june and we found the royal blue long dresses on this website with the flowers on one shoulder. We loved the dresses and thought they would be perfect for the grecian theme. I am a bridesmaid alongside another girl and we ordered our dresses separately due to convenience not thinking anything of it. The other bridemaid's dress arrived and we were far from happy with it. The flowers were shabby and not at all like the picture and the sizing was terrible. It was miles to big even though she had measured herself and the size 10 matched her measurements. Anyway we waited till my dress had arrived to see if it was any better as mine had been custom made only to find that they had sent completely different dresses. They were made from different materials, the flowers were completely different and the pleats along the front were a lot bigger then my fellow bridesmaid dress. Safe to say we were not happy. So an email was sent to Missy dress to inform them of the issue hoping they could rectify the problem as we had wanted two dresses the same! There response was less than professional and frankly rude and unhelpful. They told us we would have to find a tailor to sort the dresses out ourselves and didn't even begin to explain why the dresses did not match when we had ordered the same ones. We have been left feeling very stressed and let down. With only 2 months left till the wedding it is completely unacceptable and I advise anyone planning to use this website to stay away! They don't have any idea about customer service and now we are left with two odd, oversized and shabbily made dresses.

Thumbnail of user juliew38
1 review
1 helpful vote
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February 6th, 2015

Otra cosa que me encantó de la web es el servicio, respondieron a todas mis dudas sobre el vestido, y se ofrecieron a ayudarme en todo lo posible, las respuestas siempre rápidas y atentas. En cuanto a mi compra, la calidad es estupenda y el acabado perfecto, es exactamente igual a la foto de la web, no hay variaciones de color ni es de menor calidad para nada. El precio más que razonable, y más teniendo en cuenta lo bien que sienta, sin duda volveré a comprar en la página, y se la recomendaré a todas mis amigas! :)

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Missy D.

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