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The company has garnered a largely negative reputation among customers, primarily due to persistent issues with product quality, misleading advertising, and inadequate customer service. Many reviewers reported receiving items that did not match descriptions or sizes, leading to frustration over return processes and refund delays. While a few customers expressed satisfaction with certain products and efficient support, these positive experiences were overshadowed by widespread dissatisfaction. Overall, the feedback highlights a critical need for the company to improve product consistency, enhance customer support responsiveness, and address quality control to rebuild trust with its clientele.
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Very nice product but the packing of earrings was not good
Thank u so much for sending my item on time. It was excellent
At the beginning i was confused to buy dholki beads, thought if i did not like it, can return, after receiving, found good quality and Attractive. HAPPY.
I did not like the color of the golden tissue, it was more of greenish
I am quite satisfied with the item, the size I ordered was true match and it fitted me perfectly. Already got so many compliments and I did recommend everyone that buy it from MIRRAW. Looking forward ton shop more as my wife also wants to try some outfits from your site.
I'm truly in-love with the colors and the embroidery is magnificent. It's worth the price.
Thank you very much!
I LOVE ALL MY BEAUTIFUL DRESSES AND I'M WAITING FOR MY RECENT ORDER! I'M LOOKING FORWARD TO CONTINUE MY NEW ORDERS IN DEC.---THANK YOU!
The lehenga fits perfectly, but the top is bit bigger., around 2 inches. Other than that the product is perfect.
The piece is exactly what it looked like in the photograph
It's an awesome, was not expecting this much good quality, really happy
NICE items. But always give price rate for Bangles in pair. Not for single bangle. Bangles are worn in pairs only. Rare people who wear watches use single bangle.
Love the fit but didn't get the style of blouse I asked for but it's ok
It was really nice dress but size is very big as per I order, overall nothing to worry about buying from your site. I like it very much! Thanks!
I got what I ordered, kurti is beautiful n it fits me nicely
Thank u mirraw hope to order some more in future
Beautiful pair of earrings... :) Good material and very classy
Beautiful color & perfect for me. I like it. I wear this Diwali. Thank u so much Mirraw
The stitching was good, the saree I ordered came in promised time. I am happy with my purchase.
I cannot get over at how perfect this turned out! I got it custom stitched and I had a phone call with the woman that was stitching my dress to make sure she understood all my measurements. I am so happy with the results and really appreciate the time and effort that Mirraw gave me to make my dress. I will always purchase from here because the prices are incredibly reasonable and the details are stunning! I cannot thank you enough for making this process painless and creating such a beautiful salwar!
Answer: Hi Ila, We are sorry to hear your bad experience with us. Please do share your order number so we can resolve your issue at escalation@mirraw.com. Thanks & Regards.
Answer: Yes they are fraud, I placed and order and just days of receiving the order I get an email that some part of my order is not available but the website still shows available and it can still reach the destination by the date I requested and my order has not even been shipped. The customer service agent was the rudest customer service representative and should not be in this job. She in fact went on to write that I only respond if I have any queries about any other products of this order or else my email will not be entertained.
Answer: Hi Michelle, Yes we do deliver to South Africa. It takes 10 working days after dispatch. Regards
Answer: Hi Kiran, Yes we do deliver to Canada. Please login via app or desktop, still you are facing error so you can write us on mcare@mirraw.com. Regards.
Mirraw Online Shopping sites of Indian fashion wear for women, kids wear and men at best discounted prices including fastest delivery and low cost online shopping stores