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The company has garnered a largely negative reputation among customers, primarily due to persistent issues with product quality, misleading advertising, and inadequate customer service. Many reviewers reported receiving items that did not match descriptions or sizes, leading to frustration over return processes and refund delays. While a few customers expressed satisfaction with certain products and efficient support, these positive experiences were overshadowed by widespread dissatisfaction. Overall, the feedback highlights a critical need for the company to improve product consistency, enhance customer support responsiveness, and address quality control to rebuild trust with its clientele.
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The stitching looked exactly as the shown picture. Extremely happy with the product. Love the fabric as well. Good job!
It came 2days late thats my only issue otherwise, i love love love it its beautiful and the blouse is brilliantly stitched, with margins to open it and the work is beutiful in both sari and blouse. Thanks mirraw
Awesome collection for us, thanks for understand all customers.
Product was little delayed. And product was in good state. But the quality was expecting better than this. Anyway thanks guys
Very nice dress as printed. No colour fading. Awesome. Will order more next time for sure
They were more beautiful then pic shown on Net Thats why i was rating. 5. Thanks for good quality.
It is not exactly royal blue but I just love it. Is so beautiful
It is exactly like the one shown at the site. Accurate measurements
These dresses are awesome.! We are going to enjoy these tailor made dresses long time. Materials are soft and stitching is perfect. Also delivery arrived in time before Puja. You made our day. Thank you so much.
The product is very good and it was the same as it is seen.
Mirraw is an extremely professional site that delivers the purchased items well in time. Also the return policy is good and the refund is very quick
The hook of the earring is delicate as if it will break any time. The ear ring is beautiful I am very happy with the it and the delivery but I am scared if the hook is separated from the body.
I am happy with the products and excellent services, except i got two of the same product light green printed cotton salwar and never got the one i ordered. Thank you Kind regards...
I'm very impressed of the quality of the gown. Very happy customer here.
The outfit was sewed very well but would have benefited from a zip to allow it to be put on easily. We had to undo some stitches because it was too close fitting and was difficult to put on (it fit well once it was on)
The whole set was awesome. If the set was in a box then it would have been more prettier and would be easy for us carry.
The material of Lehenga, Blouse and Dupatta are excellent. The blouse material provided is enough to cover even XXL size person. I am very satisfied with the Lehenga I received. Thank you
I had purchased some anarkaly dress that is amazing and proper so I loved it this app
Great experience of online shopping. They keep you updated via emails. And delivered before estimated date
Well, I really love d outfit. It was well done. And it did arrived quickly for my Event.
Answer: Hi Ila, We are sorry to hear your bad experience with us. Please do share your order number so we can resolve your issue at escalation@mirraw.com. Thanks & Regards.
Answer: Yes they are fraud, I placed and order and just days of receiving the order I get an email that some part of my order is not available but the website still shows available and it can still reach the destination by the date I requested and my order has not even been shipped. The customer service agent was the rudest customer service representative and should not be in this job. She in fact went on to write that I only respond if I have any queries about any other products of this order or else my email will not be entertained.
Answer: Hi Michelle, Yes we do deliver to South Africa. It takes 10 working days after dispatch. Regards
Answer: Hi Kiran, Yes we do deliver to Canada. Please login via app or desktop, still you are facing error so you can write us on mcare@mirraw.com. Regards.
Mirraw Online Shopping sites of Indian fashion wear for women, kids wear and men at best discounted prices including fastest delivery and low cost online shopping stores