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MirrawReviews 2,410

3.0

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Mirraw Reviews Summary

The company has garnered a largely negative reputation among customers, primarily due to persistent issues with product quality, misleading advertising, and inadequate customer service. Many reviewers reported receiving items that did not match descriptions or sizes, leading to frustration over return processes and refund delays. While a few customers expressed satisfaction with certain products and efficient support, these positive experiences were overshadowed by widespread dissatisfaction. Overall, the feedback highlights a critical need for the company to improve product consistency, enhance customer support responsiveness, and address quality control to rebuild trust with its clientele.

This summary is generated by AI, based on text from customer reviews

service
180
value
149
shipping
150
returns
96
quality
292
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Argentina
1 review
0 helpful votes
Follow Tony H.
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Excellent company to deal with, my Saree was beautiful!

Date of experience: December 16, 2019
Argentina
1 review
0 helpful votes
Follow Shubhangi W.
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Blouse material pricks and itches from inside
As well as hemming is not done properly

Date of experience: December 16, 2019
Argentina
1 review
0 helpful votes
Follow rosna Q.
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Great
October 23, 2019

This is my second order from Mirraw. The delivery to NYC was quicker then I expected. I ordered a saree and lengha second time and the whoever does the stitching is amazing. They were custom fit. My only issue is that if you get a padded blouse it is placed too high up and fits oddly. Overall very good quality. Exceeded my expectations and good price. Thankyou.

Date of experience: December 16, 2019
Argentina
1 review
0 helpful votes
Follow Vinita U.
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This saree is very very good & color combination is also very good, I am so happy thank you so much Mirraw.

Date of experience: December 16, 2019
Argentina
1 review
0 helpful votes
Follow VINOD U.
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Actually i was worrying that i placed the online purchase order first time for this product. But thanks to Mirraw team for the good product and the immediate delivery of the same... Will recommend to my friends and will continue placing such order in futures... keep selling such a nice saree product. Thanks Regards... Vinod Raorane... Good luck

Date of experience: December 16, 2019
Argentina
1 review
0 helpful votes
Follow shilpa B.
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Product is good
October 23, 2019

Product is good. The problem i found was initially the order was cancelled by mirraw stating that the product is not available. But it was not cleared that other size is available. However i realise that other size is available and aS THIS IS A CHANIYA CHOLI I CAN GET IT ALTER EASILY AS PER MY SIZE. SO SUCG CLARIFICATION IS NEEDED.
MOREOVER NO PHONE CONTACT IS AVAILABLE AND EVERY THING IS NOT POSSIBLE TO COMMUNICATE THROUGH MAIL. MAIL REPLY IS ALSO SLOW OR SOMETIMES EVEN NOT REPLIED.

Date of experience: December 16, 2019
Argentina
1 review
0 helpful votes
Follow Brian U.
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La robe que j'ai reçu n'avait pas les manches comme sur la photo, mais elle est de très bonne qualité et je suis satisfaite

Date of experience: December 16, 2019
Argentina
1 review
0 helpful votes
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Good quality and delivery in the shortest time possible!

Date of experience: December 16, 2019
Argentina
1 review
0 helpful votes
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Lovely kutra
October 23, 2019

Lovely kutra. Beautiful colour. Maybe I should have order size M. Service is brilliant and regular update given via email. Will order again. Thank you

Date of experience: December 16, 2019
Argentina
1 review
0 helpful votes
Follow Mercy S.
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I love it but i would have be more happier if the length was given as an option to choose from. Is a little to long for me since i am 5.3feet tale

Date of experience: December 16, 2019
Argentina
1 review
0 helpful votes
Follow Shireen R.
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Received my item on time and the stitching team collaborated well and the product was as per my size. Was very happy.

Date of experience: December 16, 2019
Argentina
1 review
0 helpful votes
Follow kulbinder U.
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Absolutely great quality and customer service has been excellent thank you

Date of experience: December 16, 2019
Argentina
1 review
0 helpful votes
Follow Shikha K.
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Quality is good!
October 23, 2019

Quality is good! Love the service and it got delivered on time.

Date of experience: December 16, 2019
Argentina
1 review
0 helpful votes
Follow kavita T.
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Very happy with my order
October 23, 2019

Very happy with my order. Thanks for the prompt customer service.

Date of experience: December 16, 2019
Argentina
1 review
0 helpful votes
Follow John C.
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Excellent product!
October 23, 2019

Excellent product! Looking forward to my next order!

Date of experience: December 16, 2019
Argentina
1 review
0 helpful votes
Follow John X.
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The center bead was not as bright as I though but still a nice piece

Date of experience: December 16, 2019
Argentina
1 review
0 helpful votes
Follow David V.
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The product arrived on time, the fabric really good, would recommend to order and love to use Mirraw. Thank you

Date of experience: December 16, 2019
Argentina
1 review
0 helpful votes
Follow Kiruthiga K.
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First I would like to thank MIRRAW for the neat packing and early delivery(it just got delivered in 2 days).

This is my first purchase from you and I am really happy with the product as the color and the quality of material are just awesome as promised.

I loved it thanks much team... will shop more and I highly recommend MIRRAW & it's products to all...

Date of experience: December 16, 2019
Argentina
1 review
0 helpful votes
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Same as picture...
October 24, 2019

Same as picture... I like it... But... May be price is high

Date of experience: December 16, 2019
Argentina
1 review
0 helpful votes
Follow Saba C.
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I m very happy.its very lovly.its same like foto. I was warried about shipping charges because i bought saree with other brand was shipping free but when i recive paied 34more. But with ur brand no. Thx u so much love u. I confident with u will bye more dress es thx u so much again

Date of experience: December 16, 2019

From the business

Mirraw Online Shopping sites of Indian fashion wear for women, kids wear and men at best discounted prices including fastest delivery and low cost online shopping stores


mirraw.com
Founded in 2011
Mumbai, Maharashtra, India
+137