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The company has garnered a largely negative reputation among customers, primarily due to persistent issues with product quality, misleading advertising, and inadequate customer service. Many reviewers reported receiving items that did not match descriptions or sizes, leading to frustration over return processes and refund delays. While a few customers expressed satisfaction with certain products and efficient support, these positive experiences were overshadowed by widespread dissatisfaction. Overall, the feedback highlights a critical need for the company to improve product consistency, enhance customer support responsiveness, and address quality control to rebuild trust with its clientele.
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I first time purchase with u. Certainly I can't believe about quality of the sarres is affordable one. Worth to my hard money to invested. And timely arrived fast thanks once again
Iam very much happy. The saree is very nice the material is of very good quality. I will definitely order again
It is good as per what is mentioned in the website
Great fit and really good quality. It's exactly how its displayed in the photo
All was good. Slight variation in color, but the stitching is great! Arrived early.
Excellent shopping app. I highly recommended everyone to shop here... i got every drees on time even last dress earily. Thank you so much
Good quality. Smart looking. Received the item in time. Very happy.
Beautuful color. Affordable and perfect size. Very happy with my purchases so far. Thumbs up to Mehreen
Great customer service from Nikita Mohite and Farook Ansari
Beautiful dress and same as pictured! Happy with my purchase.
The flowers on the pic are pink, but on the dress I received they are grey. The stitching is little bit crooked on the belt. Overall, beautiful dress, I still like a lot.
I paid for stitching and a matching skirt, what happened? I am very disappointed
If you maintain to satisfy your customers, your product will be appreciated.
Thank you.
Great experience overall. I made a mistake on my sizing sheet, I emailed them and they replied right away and it arrived sized perfectly.
Wonderful product with secured package arrived on time and very satisfied
It is send to as per my request. Very happy with blouse fitting
Bright white color as I wanted. Good quality stitching and material
The item was just in picture and arrived before the date. Also the communication was excellent
Very efficient and timely service. I will continue shopping with you all. Keep up the great customer service and please do not follow the foot steps of utsavfashion.com
Item received matches the picture closely. Happy with the prompt delivery even though it came all the way from India to US. The only thing I would mention that the dress has some smell like it has been sitting in storage for a long time. I plan to have it dry cleaned before my daughter wears it. May be pack in double plastic layer for shipping so it does not get the smell. Otherwise I am happy with my purchase and will definitely recommend Mirraw to friends!
Answer: Hi Ila, We are sorry to hear your bad experience with us. Please do share your order number so we can resolve your issue at escalation@mirraw.com. Thanks & Regards.
Answer: Yes they are fraud, I placed and order and just days of receiving the order I get an email that some part of my order is not available but the website still shows available and it can still reach the destination by the date I requested and my order has not even been shipped. The customer service agent was the rudest customer service representative and should not be in this job. She in fact went on to write that I only respond if I have any queries about any other products of this order or else my email will not be entertained.
Answer: Hi Michelle, Yes we do deliver to South Africa. It takes 10 working days after dispatch. Regards
Answer: Hi Kiran, Yes we do deliver to Canada. Please login via app or desktop, still you are facing error so you can write us on mcare@mirraw.com. Regards.
Mirraw Online Shopping sites of Indian fashion wear for women, kids wear and men at best discounted prices including fastest delivery and low cost online shopping stores