• Miracle Movers

Miracle Movers

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Overview

Miracle Movers has a rating of 4.73 stars from 30 reviews, indicating that most customers are generally satisfied with their purchases. Miracle Movers ranks 56th among Moving Service sites.

  • Service
    22
  • Value
    21
  • Shipping
    20
  • Returns
    18
  • Quality
    21
Positive reviews (last 12 months): 33.3%
Positive
1
Neutral
0
Negative
2

What reviewers want you to know

Positive highlights

  • How very refreshing it is to find such a well-run, responsible and client orientated company in Miracle Movers.

Critical highlights

No critical highlights yet

How would you rate Miracle Movers?
Top Positive Review

“Highly Professional”

Gavin W.
11/30/21

Highly professional, protected all our belongings and hardwood flooring, relentless and focused on getting the job done! Very hardworking guys and friendly and considerate. Really appreciate the small touches too, such as the assembly of the bed and dining table. I will definitely refer your company to friends/family. Thanks to Jose, Alex and Dima we had a stress-free experience. Thank you to the entire team!

Top Critical Review

“Stolen items with no response”

David H.
6/30/23

You guys are absolutely horrible with your excuses. Below is the review I posted on google. I know you don't care, but at least you will know you are a true unprofessional business. We had 2 homes, a garage and 2 storage units moved at the end of January. I have left numerous voicemails, called and transferred to employee after employee with no resolution. We are missing valuable boxes and items from this move and furniture that was damaged. One of the homes we had loaded up was a rental unit and the front porch metal railing was pulled back from the home that the landlord would like payment for when the team was bringing furniture out of the front door. We were not told that the trucks would not be unloaded the day of the move. One of the trucks ended up in the ditch of our driveway. Instead of having the other truck go ahead and unload at the new home they said they had to wait together and the trucks would have to go the next day which left us without a bed to sleep in for the night. We were told the trucks would be brought to their facility for safe keeping overnight. After my last attempt today I was told that I needed to file a claim. After 5 months and this just came about? Why did it take me calling again today and explaining I would not be making another call to the company? The next call would be my lawyer for someone to tell me I need to file a claim? Wrong on so many levels.

Reviews (30)

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Reviews that mention popular keywords

miracle movers (13)
Thumbnail of user gavinw71
1 review
0 helpful votes
November 30th, 2021
Verified purchase

Highly professional, protected all our belongings and hardwood flooring, relentless and focused on getting the job done! Very hardworking guys and friendly and considerate. Really appreciate the small touches too, such as the assembly of the bed and dining table. I will definitely refer your company to friends/family. Thanks to Jose, Alex and Dima we had a stress-free experience. Thank you to the entire team!

Service
Value
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Thumbnail of user jesikah2
1 review
0 helpful votes
May 5th, 2021

We only had two weeks notice and our survey appointment was booked in at 2 days notice to ensure we could secure the available slot. It was a very challenging move yet the guys were patient and courteous. I was really stressed by our situation not to mention the power cut which plunged us into darkness for about an hour! The guys totally made us feel like the end result was achievable and injected some humour into the situation. They were so professional but kept us going with their humour.
Price:$1,990

Thumbnail of user maxp205
1 review
0 helpful votes
August 6th, 2022

We just wanted to thank you and all of your team for a great service and such a smooth relocation. In particular, Everyone were amazing. Very polite, accommodating and easy to work with. They were great with our children and made what could have been a stressful situation very straightforward. They really did work like troopers, especially with all those stairs!
People are very quick to criticize these days, so I think it's very important to also give good, positive feedback where possible. Many thanks!

Thumbnail of user evelyna122
1 review
0 helpful votes
May 26th, 2021

I would like to testify to the excellence displayed by the Miracle Movers. Brilliant team, it was a relief after tension of how it will be conducted. They were excellent people, polite, tidy, honest, respectful towards the home and our belongings and exceeded our expectations. From the packing service and collection, till the last item delivered at my desired location at our new home. We were really impressed. I will certainly recommend Miracle to our friends.

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Thumbnail of user doni.muratbek
1 review
0 helpful votes
May 1st, 2023

Would just like to thank you all at Miracle Movers for an excellent job in coordinating all our stuff to arrive on time in Windsor. Very much appreciative of your effort to ensure everything went well as planned. Our stuff came the day after you picked it up in Toronto. Such a good company providing this kind of service. We will be recommending you to all that needs a move in the future.

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Thumbnail of user sawyerw7
1 review
0 helpful votes
January 26th, 2022
Verified purchase

What a time to move right? In the middle of a Pandemic. Having had a few bad experiences in the past with moving companies, I wasn't quite sure which company to go with. Luckily my cousin recommended Miracle Movers, and when I read awesome reviews, I decided to give them a call. From talking to the sales agent to movers, overall everything went smoothly! They were kind enough to explain what precautions their workers are taking during the Covid-19 pandemic and that really put my mind at ease. Great experience and even better prices, would highly recommend.

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Thumbnail of user jamese926
1 review
0 helpful votes
March 5th, 2021

Miracle Movers were exceptionally helpful. I talked directly with the individual who was arranging the moving. They did the job professionally and when I came back from abroad, I discovered all my belongings without any harm and stacked with extreme care. Other companies may have taken advantage the way that I was not around to check what they were doing. I surely use them again in my future moves.

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Thumbnail of user archert4
1 review
0 helpful votes
February 18th, 2023

How very refreshing it is to find such a well-run, responsible and client orientated company in Miracle Movers. You hear some horror stories of how these moving companies hold the customer to ransom and try to hike up the price at delivery so I was braced for some sort of 'difficulty' on my move to Toronto ON but in the end had none to report. Instead the whole process ran smoothly from start to finish. Viktor kept in frequent contact with me and responded quickly to every query. The whole team itself was also reliable, helpful and friendly. Top marks for this company and the whole team.

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Thumbnail of user paulg1844
1 review
0 helpful votes
January 15th, 2022

This was a very efficient and cost-conscious way to relocate. We moved out of Manitoba and had a great way to experience drop-off and pick up. Our goods were delayed a couple of days due to factors outside of Miracle's control (driver shortage, road delays, the fact that tons of people are moving about. But they made it right with TOP CUSTOMER SERVICE. Would use them again for sure. Shout out to Xavier, in their customer service dept - who should win an award for how responsive, kind and patient he was with me in a situation that could have been very stressful for me - he really knocked it out of the park.

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Thumbnail of user sabastiand
1 review
0 helpful votes
February 9th, 2022

I needed to move from Calgary to Toronto and from day 1, Mike was very professional, reliable, and fairly priced. He returned phone calls and texts quickly. Alex and Ron showed up early at my apartment and loaded everything in the truck in less than 2 hours. All my belongings were wrapped up and well protected. They drove the moving truck to Toronto 14 days later and then unloaded on one of the hottest days of the year and never complained once! These guys were so courteous and friendly, it seemed like we had known them for years! Top-notch service! I highly recommend Miracle for your move.

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Thumbnail of user alexanderd293
1 review
0 helpful votes
August 7th, 2021

I'm posting this review to you after two of your movers, Mike and Max, just delivered an upright piano to my home in Brampton. I was very impressed with their professionalism, their demeanour, the way they handled our property, and their efficiency. This was our first time doing business with Miracle Movers, and it was a good experience because of Mike and Max. As well as both the gentleman and the lady who took my initial phone calls. You should be proud of them all. It made me feel good to say something good about your company! All the best, and I'd be happy to refer people we know to Miracle Movers.

Thumbnail of user chaser43
1 review
0 helpful votes
February 20th, 2021

Marvellous Move. Miracle Movers did above and beyond packing up my house in Niagara during lockdown. I could not get there and how they dealt with my attic was something. They stored my worldly goods and later delivered them to me in Toronto. What was potentially a nightmare was solved by them and am eternally grateful. Boxes needing to be marked up differently were so marked and easy to find.

Thumbnail of user alans719
1 review
0 helpful votes
April 9th, 2021

We just have to thank you for moving us from Calgary to Toronto. Your service was excellent. We had a lot of questions and specific requests as to how our furniture and other items were to be packed and delivered and you followed our directions perfectly. We had many fragile and antique items all of which arrived without damage. Your unpacking was quick and efficient and you left our home clean. All we had to do was sit down and enjoy. We will definitely recommend your company to our friends and neighbors.

Tip for consumers:
Best movers in town!

Products used:
Moving of superheavy items

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Thumbnail of user chelseab160
1 review
0 helpful votes
February 7th, 2021

They have a 5-star rating for a reason and it's real! This company and their employees are top-notch. They moved me, at the last minute, without a hitch. I would absolutely recommend this company to anyone moving in the GTA. My move went very smoothly, nothing arrived broken or scratched and the load and unload went very fast. (Faster than I expected). I hope I don't have to move again, but if I do they will be my first call. Believe the stars, they are the real deal. A company that does what it promises and does it well.

Thumbnail of user elisabethpritchett
1 review
1 helpful vote
August 18th, 2023

I have moved more than 15 times because of my work. This was absolutely the worst moving company I have ever experienced. They broke furniture threw boxes, and even physically threatened me a single woman when I questioned what they were doing. These people are absolutely unscrupulous and horrible. Criminal!

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Thumbnail of user suzannem1014
1 review
0 helpful votes
February 22nd, 2023

I submitted an online request for an estimate on my 4 bed residential relocation move from Oshawa at 9am and received a phone call 10 mins later from Miracle. I was told a video survey would be the best way forward to make sure of the truck size and manpower required and also to assess some of my heavier furniture pieces. I was impressed that Gary asked all the necessary questions. This preparation just ensured that no rock was left unturned and everything went swimmingly. Also the final cost was right on the money.

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Thumbnail of user roberts7071
0 reviews
0 helpful votes
June 23rd, 2022

So sorry we forgot to reply. Yes, we received our goods all in perfect condition we are beyond happy with the way everything was handled with our relocation and your prompt assistance. Thank you for everything we really appreciate it. Piano, sculptures and art all arrived totally intact. We were so worried about getting movers to handle this, but your professionalism shone through.

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Thumbnail of user martham1200
1 review
0 helpful votes
June 2nd, 2022

The team were on time, very obliging and took wonderful care with all of our furniture items especially the antiques and piano. The team was great and wouldn't even take a break for a cup of coffee or a cold drink. Nothing was too much trouble. There were lots of heavy items and boxes in our three-storey home and not a single mark on any wall. I wouldn't hesitate to recommend Miracle Movers and their team and will be using them again!. Special thanks to the crew who moved us and who were always smiling and happy.

Tip for consumers:
If you want the best moving service - reach out to Miracle Movers of Toronto!

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Thumbnail of user psutherland221
1 review
0 helpful votes
March 15th, 2023

Miracle took our 3 bed apartment out to Frankford Ontario to our newly built house. Well carried out relocation by them! Minimal fuss! Minimal mess! All items were properly cared for during the relocation. All communication with everybody was very amicable! The estimate was very well prepared and ended up being slightly on the cautious side. My experience with them was a ten out of ten rating and I would be prepared to use them again if needed!

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Thumbnail of user suntuyap
1 review
0 helpful votes
January 26th, 2021

Amazing experience with Miracle movers. Moved from Toronto to Oshawa and not a single item was broken or misplaced. Very organized, friendly, timely, and a good price. Shout out to Drago, Dima, and Maxim for the excellent customer service. This has been the best experience by far. Highly recommend!

Thumbnail of user alicep294
1 review
0 helpful votes
June 23rd, 2021

Brilliant service from start to finish. Clear quote and efficient booking. I couldn't be more pleased with the professionalism of the movers. Dima and Vlad showed such great care and respect for my items. I will definitely use them in the future! Thank you for making a portion of my move enjoyable.

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Thumbnail of user emilye268
1 review
0 helpful votes
October 22nd, 2021

The team arrived on time, walked around the rooms & took charge of all the details of items to be moved into storage. Lou & her team were amazing we felt relaxed as care was taken to wrap & move our fragile items. We were told to relax & they would take over after a busy week of moving amongst boxes & wrapping. Thank you we would definitely recommend Miracle.

Thumbnail of user davidrayhamilton
1 review
0 helpful votes
June 30th, 2023

You guys are absolutely horrible with your excuses. Below is the review I posted on google. I know you don't care, but at least you will know you are a true unprofessional business.

We had 2 homes, a garage and 2 storage units moved at the end of January. I have left numerous voicemails, called and transferred to employee after employee with no resolution. We are missing valuable boxes and items from this move and furniture that was damaged. One of the homes we had loaded up was a rental unit and the front porch metal railing was pulled back from the home that the landlord would like payment for when the team was bringing furniture out of the front door. We were not told that the trucks would not be unloaded the day of the move. One of the trucks ended up in the ditch of our driveway. Instead of having the other truck go ahead and unload at the new home they said they had to wait together and the trucks would have to go the next day which left us without a bed to sleep in for the night. We were told the trucks would be brought to their facility for safe keeping overnight. After my last attempt today I was told that I needed to file a claim. After 5 months and this just came about? Why did it take me calling again today and explaining I would not be making another call to the company? The next call would be my lawyer for someone to tell me I need to file a claim? Wrong on so many levels.

Tip for consumers:
Never use these guys from the Raleigh location

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Thumbnail of user gregs1053
1 review
0 helpful votes
March 8th, 2022

I was so nervous and anxious about moving with a lot of stuff and a lot of stairs. I figured any movers I got would take their sweet time and charge me for a lot of hours. Miracle Movers are AMAZING! They sent a team of 3 men who were friendly, experienced and FAST! They finished the job in four hours - I was shocked. They weren't out to rip me off, they wanted to do a good job and make sure I was happy! I AM! I would recommend them to anyone!

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Thumbnail of user miked1446
1 review
0 helpful votes
September 30th, 2021

Overall very happy with Miracle Movers we used them again this year to move in Scarborough. This time we had a lot more furniture and we needed the packing service. Dima and Max came to our house the day before the move and worked efficiently all day with my partner and the place was ready to go on moving day. Moving day went very well although there was a slight delay in the traffic, but these things happen. The price was fair and the guys installed my wardrobes etc in my new studio. So if you have delicate expensive stuff the Miracle Men are the guys to call.

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