• Militaria Net

Militaria Net

Overview

Militaria Net has a rating of 2.9 stars from 44 reviews, indicating that most customers are generally dissatisfied with their purchases. Militaria Net ranks 40th among History sites.

  • Service
    13
  • Value
    13
  • Shipping
    13
  • Returns
    8
  • Quality
    11

This company does not typically respond to reviews

Positive reviews (last 12 months): 33.3%
Positive
2
Neutral
1
Negative
3
22
See all photos
How would you rate Militaria Net?
Top Positive Review

“Excellent service quality products.”

Daniel C.
9/27/20

Ordered a Hitler Youth Knife and Nazi Party pin and I'm more than pleased with my products. Very well made not cheap rubbish that some other sites sell. Speedy delivery and will definitely use again. Thank you! (Coin and stamp in the picture not purchased from Militaria.net)

Top Critical Review

“Appalling Customer service”

Emily C.
5/18/23

The most appalling customer service ever. The replies I received back about a faulty item were dry, unenthusiastic, uncooperative, rude and lazy. I was polite and explained how sorry I was for having to email about the item. He/She didn't seem to know how to handle the criticism on the product and took absolutely no responsibility. I will not be buying from here again - I cannot fathom anything worse than knowing my hard earned money is going to someone who can't even use punctuation or capital letters. I would NOT recommend buying from here unless you want to be told to "$#*! off."

Reviews (44)

Rating

Timeframe

Other

Thumbnail of user pugglegurl321
1 review
0 helpful votes
May 18th, 2023

The most appalling customer service ever.

The replies I received back about a faulty item were dry, unenthusiastic, uncooperative, rude and lazy. I was polite and explained how sorry I was for having to email about the item. He/She didn't seem to know how to handle the criticism on the product and took absolutely no responsibility.

I will not be buying from here again - I cannot fathom anything worse than knowing my hard earned money is going to someone who can't even use punctuation or capital letters.

I would NOT recommend buying from here unless you want to be told to "$#*! off."

Tip for consumers:
Don’t use this site :)

Thumbnail of user anthonyh11
Anthony H. – Militaria Net Rep

Site owner here.This guy i think is $#*!ed, last year he bought our cheapest budget ski cap, returned it saying it was faulty, 6 months later buys the same cap and then wants to return it again for the same reasons. 99% of our customers our great but 1% are real idiots and i am happy to tell them so.

Thumbnail of user nsjdjh
1 review
1 helpful vote
August 23rd, 2021

My order doesn't arrive, I tried to contact them but they don't answer, I don't know if it's a whole scam like I'm not the only one

Service
Value
Shipping
Returns
Quality
Thumbnail of user anthonyh11
Anthony H. – Militaria Net Rep

Online since 2002 thats a long scam! Another one of those idiots who cant operate there email

Thumbnail of user andreass107
1 review
2 helpful votes
January 30th, 2022

Hi, I ordered 15 ss ring boxes and received 15 ss ring boxes with the worst ss runes that screen reproduction.im trying to get my money back but no response... im out 150gbp and stuck with the worst ring boxes ever.the ss ring box on their site looks original... totally false advertising

JUST CHECK THE SITE YOURSELF.THE BOXS 100% DIFFERENT. THIS SELLER IS LYING OR IS BLIND. ANTHONY WHY DONT U UPLOAD THE PIC OF THE BOX TO THIS SITE SO THAT EVERUONE CAN SEE THE TRUTH. EITHER ANTHONY IS LYING OR BLIND, plus he just sent me his address for refund after reading this review before this he ignored

I also returned 5 ww2 partisan badges because they were not as described and I'm owed 312gbp. Anthony/militaria net has had all of the stock for 1 week now with no refund in sight.so it's starting to look like he has ripped me off 312 GBP. Lets see how honest militaria net is. Thanks Andreas Schenk God

Tip for consumers:
Stay clear of militaria-net,if they sell items that are not the same as the pictures then that's false advertising...very disapointed...plus still no refund

Products used:
Ss ring boxes ss partisan badges

Shipping
Thumbnail of user anthonyh11
Anthony H. – Militaria Net Rep

I am the owner, i can confirm the boxs are the same as on the site, even this guys photo proves it. I suspect he changed his mind and didnt want the boxes. The guy got very abusive and threatening. I gave him my address for returns so was not sure what the problem was. He claims are false and therefore libel

Thumbnail of user alexj952
1 review
2 helpful votes
July 12th, 2023
Verified purchase

Should be zero stars. My order never arrived. Contacted seller who then asked me for my address and then blanked me. I think the website is fake.

Products used:
None

Service
Value
Shipping
Thumbnail of user anthonyh11
Anthony H. – Militaria Net Rep

Why not email me? Rather than go straight for the scam option? We were one of the 1st sellers on the internet not some fly by night operation, our site has been trading since 2002. Look us up

Thumbnail of user joeh2067
1 review
0 helpful votes
April 28th, 2024

Purchased 3 German caps in Nov of 2022 and was happy with 2 but one was faulty/used. Sweat marks, the label clearly cut out, rust and rust stains as well. Not what you'd expect unless listed as such and it was not. Emailed politely explaining I was dissapointed as this was the main hat I wanted, and asked if i could send it back for an exchange (site showed more in stock). The seller agreed but told me that this was the last one and ask I cover the return postage upfront and he would add it to the refund once returned. Reluctantly I agreed, though I don't think it's fair that a customer should ever be expect to cover the cost of returning faulty goods upfront. I sent the hat back and hadn't received a refund for nearly 2 weeks after posting, at which point I emailed and received a refund, i can only assume the seller had forgotten about this.

After this I noticed the website showed these were out of stock.

May 2023, I saw the same hats were in stock again and presumed this ment they had new stock in, as it was showing multiple available in the size I had ordered previously.

I placed an order for 2 but never received a email confirming this. A few days later I emailed politely asking if it had gone through as i hadn't received confirmation. I said I had checked my spam and was unsure if i had accidentally put the wrong email in when placing the order (i hadn't). I received a very blunt passive aggressive reply saying "I did email, please advise", followed but an equally blunt explaintion that only one hat was available in the size I needed. So I confirmed I'd still like the one available and asked the other be refunded.

A few days later I received the order and was dissapointed to find that the item I received was the same faulty one I'd had issues with the previous year.

I emailed again explaining my dissapoinment, that I hadn't expected to receive faulty used stock again, and that I though he had new stock available as shown on his website. On top of this I hadn't received the refund for the cancelled item (must have forgotten about it... again).

The reply I received was disgusting, and was the beginning of a week's long awful back an forth with the seller. I won't go into all the details (pictures below if interested) as it would take to long.

But to summarise the seller took no responsibility for the faulty goods, blamed me as the buyer for being dissapointed with them after arriving not as advertised. He was rude throughout and swore multiple times and was just generally difficult to deal with. He refused to provide me with a returns label or even the address to sent it back to at one point, and again was insisting I pay to return it. But after his responses I was doubtful he'd refund the item let alone the return postage.

After one last message refusing to provide a returns later he told me to "...$#*! off, I'm blocking you".

At this point I'd given up trying to resolve the issue with the seller and disputed the charge with the bank instead. Not long after this I received an email telling me they're countering the claim and threatening me to send the item back or "...i will press legal charges against you".

After a few other emails I accepted my loss of the postage money and just sent the hat back to shut him up and be done with it, as the bank had at this point refunded me the money.

I also had a brief phone call with his wife shortly after who was much more polite and did apologise on behalf of her husband, but still really didn't seem to grasp where I was coming from as a the customer in this situation and how upset I was with the response and the whole hassel it had been. But to be honest this phone call did seem more like an attempt to get to me to cancel the charge back rather than resolve the argument as as soon as they found out it had already cleared with the bank they were no longer interested in speaking, so shows how much they really care and what they really think about their customer satisfaction.

Service
Value
Shipping
Returns
Quality
Thumbnail of user danield395
1 review
2 helpful votes
August 13th, 2019

Maybe you answer here. Are you honouring the placed orders or you just take money from us. It was quicker if I was ordering from China. Or are you just a scam?

Thumbnail of user anthonyh11
Anthony H. – Militaria Net Rep

We were on our summer holiday. This was clearly stated on the websites main page.

Thumbnail of user rugbyt
1 review
5 helpful votes
February 24th, 2017

Bonjour, cette personne est un escroc il ne répond jamais au mail que l'on envoie
L'adresse qui communique pour les retours n'est pas la bonne, et il ne rembourse pas les articles qu ont lui retourne.je vais lui pourrir la vie sur tous les forum possible.
Ne commander pas cher lui! C'est un escroc connue de différent service...

Thumbnail of user anthonyh11
Anthony H. – Militaria Net Rep

Yeah we had a language problem with this guy his uniform did not fit and he sent 1000`s emails and ended in complete confusion. Anthony owner militaria net

Thumbnail of user mikec81
1 review
6 helpful votes
April 17th, 2013

I am not yet sure whether it is a scam site, or if A. Hole is just a terrible businessman who doesn't reply to his customers! Although I paid for registered mail, A. Hole refuses to answer my emails and give me the tracking number. Either way, I WON'T buy from this terrible "online shop" again.

Thumbnail of user anthonyh11
Anthony H. – Militaria Net Rep

I am Anthony the owner of Militaria-net. This site is unfair. No buinsess ever has pleased all its customers some are never happy and will complain about anything. Also if customers are happy they dont put comments on these kind of sites only people who are unhappy so its not at balanced view. We are an honest company and are well know and respected for this. Try us once and see.

Thumbnail of user marekd
1 review
4 helpful votes
December 2nd, 2012

UWAGA: NIE POLECAM.
Na towar czekam już ponad miesiąc.
Zaraz po zamówieniu i mojej wpłacie okazało się, że nie są dostępne wszystkie towary. Po wielu moich mailach, w końcu wysłał część towaru, bo reszty nadal nie ma. Nie potrafi określić kidy wyśle resztę. Po mojej prośbie o zwrot pieniędzy przestał odpowiadać na maile. Nigdy już u niego nic nie kupię i OSTRZEGAM innych.

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From the business

German reproductions

Company Representative

Thumbnail of user anthonyh11
Anthony H.
Typically does not respond to reviews

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