• Metro Vanlines

Overview

Metro Vanlines has a rating of 4.54 stars from 35 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Metro Vanlines most frequently mention customer service, and office move. Metro Vanlines ranks 53rd among Moving Service sites.

  • Service
    32
  • Value
    32
  • Shipping
    32
  • Returns
    31
  • Quality
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This company does not typically respond to reviews

Positive reviews (last 12 months): 0%
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How would you rate Metro Vanlines?
Top Positive Review

“Metro Van Lines did all of that and more”

Morgan B.
12/24/22

After moving houses with a large family, I know how tricky it is to find a reliable and reasonably priced moving service. Metro Van Lines did all of that and more. They delivered on every promise they made, were punctual and extremely professional the entire time. We didn't have any damage or items missing, the movers were wonderful, and their prices are unbeatable. I would recommend them to anyone!

Top Critical Review

“The worst mover ever”

Kelly K.
3/20/23

Please don't fall for the we are here for you start to finish they are a broker who do not tell you they are passing you off to another low class horrid mover. My boxes came to Maine soaking wet, antique's ruined and nasty movers in flip Flops claiming they are just drivers They just slide buffets off the truck to lane on the ground because they are too heavy only to destroy the sides Please avoid them they are a joke and the second then jacks up the price after he has your goods hostage

Reviews (35)

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Thumbnail of user danciadekha6
1 review
0 helpful votes
December 24th, 2022

After moving houses with a large family, I know how tricky it is to find a reliable and reasonably priced moving service. Metro Van Lines did all of that and more. They delivered on every promise they made, were punctual and extremely professional the entire time. We didn't have any damage or items missing, the movers were wonderful, and their prices are unbeatable. I would recommend them to anyone!

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Thumbnail of user dylanfjht633
1 review
0 helpful votes
November 1st, 2022

We have been using Metro Van Lines for over 7 years now and have never once been disappointed. They are always on time, professional, and do an excellent job with everything! We love their customer service as well. Whenever we call to request a quote or get more information about a move, they are always quick to respond with helpful information and easy to understand pricing. I would recommend them to anyone who is looking for a great moving company!

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Thumbnail of user magibenin209
1 review
0 helpful votes
December 29th, 2022

They were very easy to work with and professional. I am a single mother of two kids and they made sure that I was comfortable during the process, even set up some of the furniture for me once we got there. The movers themselves were friendly and efficient. I would recommend any friends or family to contact this company in the future if they need moving or storage services!

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Thumbnail of user nelliesellers8
1 review
0 helpful votes
November 18th, 2022

I used Metro Van Lines to move my office and now I don't know how I ever lived without them! They were super helpful with the sales process and were very quick in getting my office moved. The guys showed up on time, completed the job quickly, and even helped me put boxes back in place. It was super easy to work with them: if you're considering moving your home or office, give these guys a chance!

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Thumbnail of user summeradaline
1 review
0 helpful votes
December 29th, 2022

Just want to say that Metro Van Lines is the best moving company I have ever worked with! They were there every step of the way and we're super helpful when it came to packing. I really appreciated all the tips they gave me. They were also really quick at loading up my furniture and boxes. My move was a breeze thanks to them!

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Thumbnail of user raphaelduckere87
1 review
0 helpful votes
December 30th, 2022

I had a very complicated move that required a lot of planning. I checked around the internet and looked at some reviews and I finally found Metro Van Lines. They were great from start to finish. The customer service was awesome, the prices were great, and they made my move so easy! Definitely a company I would recommend to anyone looking for a moving company!

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Thumbnail of user bf5772979
1 review
0 helpful votes
December 30th, 2022

They were so efficient, reasonably priced, and made me feel like a VIP even though I was just another customer. All of the staff were super nice, competent and professional. I will be using Metro Van Lines again in the future without hesitation!

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Thumbnail of user mathildeheller75
1 review
0 helpful votes
October 2nd, 2022

Metro-vanlines is the best moving company that I've ever used. They were great from start to finish, from my initial consultation to the help of their friendly customer service staff. I hired them for a quick appartment move and furniture move and they were able to deal with it quickly, efficiently and without any issues at all!

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Thumbnail of user arlekitchens269
1 review
1 helpful vote
September 24th, 2022

I just completed my first move with Metro-vanlines and it was a breeze! From the moment I called, the service was outstanding. They answered all my questions and offered me a great deal compared to other companies. It was also very easy to track where my shipment was at all times. I highly recommend them if you're looking for a moving company!

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Thumbnail of user kellyk1258
1 review
0 helpful votes
March 20th, 2023

Please don't fall for the we are here for you start to finish they are a broker who do not tell you they are passing you off to another low class horrid mover. My boxes came to Maine soaking wet, antique's ruined and nasty movers in flip
Flops claiming they are just drivers
They just slide buffets off the truck to lane on the ground because they are too heavy only to destroy the sides

Please avoid them they are a joke and the second then jacks up the price after he has your goods hostage

Tip for consumers:
Don’t use them

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Thumbnail of user mg3606352
1 review
0 helpful votes
October 31st, 2022

Metro-vanlines is one of the best and most reliable moving companies I've ever used. They're dependable, always on time, and willing to go above and beyond. I personally used them for my office move, which was a breeze. The friendly staff helped me find a solution that would work best for me, with professional advice all along the way.

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Thumbnail of user mizeraroland455
1 review
0 helpful votes
December 29th, 2022

Metro Van Lines is a professional moving company that I would highly recommend. They helped me with my relocation and all was fine with the move. I'm glad that I met their team! The team at Metro Van Lines are fantastic, they helped me get through a difficult transition in my life by providing me with the guarantee of an efficient move.

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Thumbnail of user rolfson270
1 review
0 helpful votes
November 20th, 2022

Metro Van Lines made our office move so easy and stress-free. They were always on time, offered great customer service, and even helped us with the packing!

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Thumbnail of user stephendsycarroll
1 review
0 helpful votes
November 28th, 2022

Metro Van Lines was wonderful in the way they handled my office move. They were able to do it all with a short notice and everything went smoothly. I had no problems at all!

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Thumbnail of user jianwei.den
1 review
0 helpful votes
April 27th, 2023

One star is definitely too high for them. I wish there's a negative rating. The night before the scheduled two day moving window, they called and said they couldn't make it. I told them I had to move in those two day. They hang up and never called back again. I emailed the sales person, asking for my deposit of $540 back since the move has never happened, because they couldn't make it according to the contract. The lady said they'll review the case, then stopped responding. It's been more than a month now. I tried to email them through their website email, didn't get any response either. Just tried their phone number today, no response. How could they do this to people? How could I get my money back?

Thumbnail of user sainnahr
1 review
0 helpful votes
December 29th, 2022

I've had the pleasure of working with Metro Van Lines for many years. They are the best moving company in town. They are professional, always on time and offer very competitive rates. With their help we've moved offices twice and have never been disappointed!

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Thumbnail of user betsyjohnson025458
1 review
0 helpful votes
November 26th, 2022

Metro Van Lines turned my moving process into a simple and stress free experience. The movers were fast, careful, and the packers knew how to get the job done quickly. I would recommend them to anyone looking for an affordable moving company in Chicago!

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Thumbnail of user tw7865614
1 review
0 helpful votes
September 9th, 2022

I have moved 4 times in the past year, and that has not been an easy task. The movers were polite and did everything they could to make this simple process less difficult for me. They also offered me a fantastic rate, which was much appreciated as I was moving all of my belongings with them!

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Thumbnail of user terencedsclark140
1 review
0 helpful votes
November 29th, 2022

Thank you for helping me move out of my apartment with ease and keeping me stress-free. I appreciated the fact that you not only called to check in with me during the process, but also offered a really great deal at the end.

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Thumbnail of user wish43435
1 review
0 helpful votes
November 14th, 2022

Moving is a tedious and exhausting process that can be made much easier by the help of Metro-vanlines. All of your belongings will be transferred from one location to another with no hassle.

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Thumbnail of user snovella39
1 review
0 helpful votes
November 20th, 2022

Thanks to Metro Van Lines, my office move was stress-free and so quick! I called them while on lunch break and they had everything organized by the time I got back from work. The team was professional and very quick. I highly recommend them for all of your moving needs.

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Thumbnail of user warrenp459
1 review
0 helpful votes
November 8th, 2022

Used Metro-vanlines for my move and I really couldn't be happier with the outcome. They were on time, quick, and helped me out in every way possible. I didn't have to drive a single piece of furniture or anything like that and the prices are great too!

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Thumbnail of user graceruiz331
1 review
0 helpful votes
September 9th, 2022

Moving on your own can be stressful, moving with Metro-vanlines is a huge help! From booking the move to taking care of everything on the day of delivery, they made my experience seamless. Their customer service was top notch and I will be using them again in the future.

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Thumbnail of user jessesimas28
1 review
0 helpful votes
November 28th, 2022

Metro Van Lines is my go-to moving company. They always go above and beyond to make sure my move goes as smoothly as possible. I know they will help me move with care and respect, so I can trust them to deliver on their promises.

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Thumbnail of user scottsotos180
1 review
0 helpful votes
October 17th, 2022

We had a great experience with Metro-vanlines. They helped us move our office with ease, they were understanding and very accommodating to our needs. They moved our furniture and it was done quickly and safely.

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From the business

Metro Van Lines specializes in long distance moving & storage. Either your move is small or large, our network of industry leading, highly long distance moving companies will provide the highest quality of service in the industry.

Business History

We’ve been in business over 50 years and We have 5 star ratings with all the major industry publications.

Company Representative

Thumbnail of user ashleyb1697
Ashley B.
Typically does not respond to reviews

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