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Illinois
34 reviews
30 helpful votes
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So, we had to go back to Menards today, 08/31/20 and return an item that we bought last week. Just to see if Menards acted on the review I told them I was going to do last week. It seems they really don't care about their customers safety. A good percentage of their employees continued to disregard the mask policy. Most of the offenders did not have their nose covered by the mask. A couple of them actually had the mask pulled down below their mouth. If you go their you really are taking a huge risk. We have decided to discontinue doing business with Menards.

Date of experience: August 31, 2020

Menards does not enforce employees wearing masks correctly. I was just at the Menards at 2700 Lake Cook Rd, Long Grove, IL 60047 and I noticed a good percentage of their employees were only wearing their masks over their mouths. This is the same as not wearing a mask at all. So, you need to take extra precaution and stay clear of these people or do not go to this Menards. When people only wear masks over their mouths, they are breathing through their nose. This is how people breathe normally. One of these people was operating one of the registers where people check out. We happened to be in this line and did not notice this until we got up to this person. I immediately asked the person to put the mask over their nose. They would not comply with this request. I asked several times. Then I finally told them I would go speak to the manager of the store. I did this and pointed out the person that was not wearing their mask correctly. The manager seemed oblivious. I then told him that a good percentage of their employees were not complying with wearing their masks correctly. It was like talking to a wall. I did let him know that I would be putting this incident on line. Again he seemed oblivious. My advice to people is, if you want to stay safe then you should avoid this Menards.

Date of experience: August 28, 2020