
The company has garnered a mixed reputation, with customers expressing excitement about exclusive products, particularly related to popular merchandise. This enthusiasm highlights a strong connection to the brand and its creative offerings. However, concerns have been raised regarding the functionality of the website, including non-working links, which may hinder the overall shopping experience. Additionally, there seems to be a desire for more consistent product availability, particularly during album releases. Overall, while customers appreciate the unique items, improvements in website reliability and customer support could enhance satisfaction.
This summary is generated by AI, based on text from customer reviews
I've ordered my Melanie Martinez Crybaby perfume milk which was a website exclusive item. When she has released an album I'm sure she will put more merchandise and other creative content on it, but while she doesn't it's just a site that she owns that doesn't have any working links really. I can't wait for her next album.