MeetMyAge has a rating of 2.7 stars from 333 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with MeetMyAge most frequently mention fake profiles, credit card and day trial. MeetMyAge ranks 2nd among Senior Dating sites.
I love the way the site is presented. Very easy to navigate.
Fake, profiles no real people, tried to get them to meet. All talk no real people I hate that I paid for that.I am so stupid for not looking at reviews.
Dear Gordon,
Thank you for your honesty in sharing this with us. We’re sorry you’re not satisfied with the experience of using our platform. Our Moderation Team constantly works to ensure a genuine and safe communication experience. The automated anti-fraud system helps to introduce prompt measures for the profiles with potential fraud activity, so you can be sure the profiles are real.
However, if you face a suspicious profile, please report such cases to our Moderation Team, so we can make an investigation and take appropriate actions.
Please reach out to our Customer Support Team by emailing support@meetmyage.com if you have any questions or need further clarification.
You will have lots of contacts from people living close by( you are told) load of tosh! Don't do it! Also I initially joined for 1 month, but Read the small print! Even if you join for a month that ( they say) is you, automatically signed up for a subscription, that is £71.000 / month!. Be careful out there!
Dear Dave,
Thanks for your feedback!
Please note that you were notified about the future change during the first subscription package purchase as well as via email.
Please contact our Customer Support Team via email support@meetmyage.com, so we can check your account and provide you with additional confirmation about the refunded amount
Thought this WAS an Online Dating Site, but it contains 100% Women (aka Gossipy Hens!) that just wanna "Hide" thier Perverted sick-sense of PERPETUAL "Chatting, Flirting, Teasing" for some "Virtual Fun" while inside a "Safe Atmosphere"! TOTAL WASTE OF TIME & MONEY! I'M DEMANDING A REFUND, or will DISPUTE The Charges with my Bank! 😡👎👎
Dear Brad,
Thank you for your honesty in sharing this with us. We’re sorry you’re not satisfied with the experience of using our platform.
If you face a suspicious profile, please report such cases to our Moderation Team, so we can make an investigation and take appropriate actions.
Please reach out to our Customer Support Team by emailing support@meetmyage.com if you have any questions or need further assistance or clarification.
The staff were helpful in resolving my issues about the site Thankyou
Dear Kerry,
We're so happy to hear you had a great experience! We strive to provide excellent service and are thrilled you enjoyed your time with us.
The men seem to be nice. The other sites I've been on the men just tried to get money off of me.
Dear Shelia,
Thank you for sharing your experience! We’re so glad to hear that you’ve had positive interactions with the men on our platform. Creating a safe and genuine space for meaningful connections is our top priority, and it’s wonderful to know that you’ve noticed the difference.
If there’s ever anything we can do to enhance your experience even further, please don’t hesitate to reach out support@meetmyage.com. We truly appreciate your feedback!
I wanted help with my account and was helped very quickly and the problem.was taken care of
Dear Richard!
Thank you so much for your kind words! We’re thrilled to hear that our team was able to assist you quickly and resolve your issue. Providing fast and effective support is something we strive for, and it’s always rewarding to know when we’ve succeeded.
If you have any other questions or need further assistance in the future, please don’t hesitate to reach out support@meetmyage. We’re here to help!
Checked out this site, the responses to my questions were always vague, I now believe it's all AI driven … so beware!
Dear Customer,
Thank you for your honesty in sharing this with us. We’re sorry you’re not satisfied with the experience of using our platform. Our Moderation Team constantly works to ensure a genuine and safe communication experience. The automated anti-fraud system helps to introduce prompt measures for the profiles with potential fraud activity, so you can be sure the profiles are real.
However, if you face a suspicious profile, please report such cases to our Moderation Team, so we can make an investigation and take appropriate actions. Follow the link to learn how to do that - How do I report an abuse or block another user?(https://support.meetmyage.com/en/support/solutions/articles/103000298720-how-do-i-report-an-abuse-or-block-another-user-)
Please reach out to our Customer Support Team by emailing support@meetmyage.com if you have any questions or need further clarification.
This site is either guilty of running the scam themselves or having a blind eye to individuals and groups using it to rum their own scams I was overwhelmed with messages the minute I got on. All were canned messages that were so obvious that only a moron would take them as real. I am 76 years old and was bombarded by women in their 20's, 30's,and 40's. When I asked why would you want to date a 76 year old man and all had same answer that age is only a number or I prefer older men. Most all said give me your number so we can talk more privately. I would tell them that I was not sure if the nursing home allows me to give their number. The most rediculous and obviousl sign that it was all fake was that I had 20-30 messages from women whose profile said they were from Glendale Colo. Upon further research I found nearly 100 women who were also from Glendale co. I lived in Colorado and I know Glendale has a population just over 4000. If half the population is male that brings it down to 2000. And if half the 2000 are over 20 years old that leaves 1000. If half that number are happily married we're down to 500. So that means that out of every 5 eligible women over age 20, and unattached are on this site. To put this in content there are more women from this little town of 4000 than their are from neighboring Denver with a population over 1 million. Check it out. I can also say that I did respond to one woman 32 yrs old who allegedly wanted my number "so we could talk privately " and she asked me to send her $150.00 so she could by sex toys. I was never going to do that but I asked her for her bank acct number to send it and she paused for 5 min and came back and ssked if I could send it to her UBER drivers acct. True story.
Dear Timothy,
Thank you for taking the time to share your experience.
I am afraid, you've got the wrong impression about the site.
MeetMyAge is a premium dating platform for people who are looking for serious relationships. Honesty, openness, and transparency are our main principles and always will be. Besides, our Moderation Team carefully checks every profile uploaded to the website, as we do care about the safety of our community!
If you bumped into a suspicious profile, we are kindly asking you to indicate their name, age, or any other important information so that we can conduct an in-depth investigation and, hopefully, change your mind about our platform.
We aim to connect individuals with others who share similar interests and age groups. If the matches you received were outside your preferences, it may have been due to location filters or other settings.
Your feedback is incredibly valuable and will help us improve our service moving forward. If you’d like, we’d be happy to look into your case further to address your concerns. Please reach out to support@meetmyage.com, and we’ll do our best to assist.
It's just like these other people have said. This is a complete scam. When I signed in, they pretended that my credit card company declined the transaction even though I knew I had money in the card to cover it. Then they banned me for having two profiles. The guys I met were all fakes. I believe they must have been dividing the profits with the company. It was an awful experience. The guys I met also didn't want to meet in person. They were happy with just communicating on line. Then I now have been banned for life. It's ok with me. I'm just grateful that I got part of my money back.
Also, ths didn't just happen to me, I have a friend who just happened to join by coincidence a little after I did and his card was declined s they could say there was suspicious activity on the way to banning hi also.
AS I SAID, DONT GO NAR THIS SITE!Stay far far away.
Dear Christine,
We are sorry that you are not satisfied with the service that we provide. We’re grateful for your feedback, as it highlights areas where we can improve.
It is prohibited on our platform to have two accounts. So one account was banned and the other was left active.
As for the card decline issue, it depends on your bank or the payment provider. This is the reason why our Support Team usually asks customers to contact their card-issuing bank to clarify this issue.
Please note that all users are different and for some of them, communication can be preferred rather than meeting in real life. We cannot influence our users with this matter.
If you face a suspicious profile, please report such cases to our Moderation Team, so we can make an investigation and take appropriate actions.
Best regards,
Customer Support Team
support@meetmyage.com
Fantastic some really lovely people on here. Some are more genuine than others
Dear Rock,
Thank you for your kind words! We’re so glad to hear that you’ve connected with some wonderful people on Meet My Age. While every experience can vary, it’s great to know you’ve found genuine connections.
We’re always working to create a space where authenticity thrives, and your feedback reassures us that we’re on the right track. If there’s ever anything we can do to enhance your experience, please don’t hesitate to reach out.
Feel scammed by need to use credits with extra cost for many of the features with the so called "premium" subscription and the automatic billing.
Dear Jayne,
Your feedback is essential to our improvement process. While we’re sorry to hear about your negative experience, we’re thankful you shared it with us, allowing us to address and rectify the situation.
Please note that the purchase of credits is not required. They just give you some additional features like chat requests, compatibility checks etc. Please follow the link to learn more about the credits and how you can use them on our platform https://support.meetmyage.com/en/support/solutions/articles/103000298643-why-do-i-need-credits-
The subscriptions renew automatically based on the payment schedule you initially agreed to. This information was also indicated during the subscription package purchase. We deeply apologize if this wasn’t clear or felt rushed in your case.
If you need further information, please don’t hesitate to ask.
Customer Support Team support@meetmyage.com
"Spoken" to a number of ladies who supposedly live in the area but all answers are short and evasive (bad grammar even from university graduates) I ask questions like what's unique about your town and gets answers like "I don't know what you mean" or "nothing special" again very evasive
Dear Ross
All the profiles on our site are real. Our Moderation Team diligently assesses every profile uploaded to our dating site to ensure the authenticity of our users. Rest assured, if a profile raises any suspicions or breaches our guidelines, it will be promptly suspended for a thorough investigation.
Furthermore, we greatly value your collaboration in maintaining a secure environment. If you come across a profile that seems suspicious (such as doubts about the authenticity of the photos, requests for money or personal information, aggressive behaviour, or any rule violations), we kindly ask you to report such cases. This proactive approach helps us swiftly address any concerns.
Don't even think about trying this site. ALL of the women are not allowed to meet with you. They are told that if they do they will be booted off. I got it from the horse's mouth. Which means they're paid to be there chattin' you up buyin' more credits thinking you gonna meet someone not gonna happen, you don't stand a chance
Dear Connoly,
Thanks for your feedback!
We are sorry that you are faced with such an issue, but your review has no relation to our website. The screenshot added to the review was made on another platform as our website looks totally different.
Please also note that on MeetMyAge we don't have bots or fake profiles.
Best regards,
Customer Support Team
support@meetmyage.com
If you like to sit and just chat, this is the place for you. You will never meet anyone. I think they are fake profiles. A total waste of time and money. Go ahead and try.you have a better chance of meeting some one at a grocery store
Dear Joseph,
We are sorry that you are not satisfied with the service that we provide.
Please note that all users are different and for some of them, communication can be preferred rather than meeting in real life. We cannot influence our users with this matter.
If you are sure that you are faced with a suspicious account, please report it, so our Moderation Team can make an investigation.
Customer Support Team
support@meetmyage.com
Not one real profile all bots or at a call centre. Every person asks the same questions and give same replies. They must be reading from a script. Never give you anything personal or any detail you could easily verify. Basically just parrot back your question as an answer.your credit card will be declined at first if you try and join the second time it will be accepted but the charge will be different. Total and utter scam merchants
Dear Geoff,
Your feedback is essential to our improvement process. While we’re sorry to hear about your negative experience, we’re thankful you shared it with us, allowing us to address and rectify the situation.
If during communication with another user, you suspect that the person has violated the platform rules or engaged in scam or fraud activity, please report this case to the Moderation Team, so we can help you as fast as possible.
As for the card decline issue, it depends on your bank or the payment provider. This is the reason why our Support Team usually asks customers to contact their card-issuing bank to clarify this issue.
The charge amount depends on the subscription or credits package you choose.
In case of any questions, please contact our Support Team via email support@meetmyage.com.
INSTRUCTIONS ARE HARD TO UNDERSTAND, THEN THEY DEBIT YOUR ACCOUNT WITH LARGE FEES THAT YOU DO NOT WANT. ALL I WANTED WAS THE 99P 7 DAY TRIAL.
THEN THEY WONT GIVE YOU YOUR MONEY BACK.
SCAMMERS
Dear Richard,
Your feedback is essential to our improvement process. While we’re sorry to hear about your negative experience, we’re thankful you shared it with us, allowing us to address and rectify the situation.
If during communication with another user, you suspect that the person has violated the platform rules or engaged in scam or fraud activity, please report this case to the Moderation Team, so we can help you as fast as possible.
Once you report the user, he or she will be blocked from writing you. Moreover, our Moderation Team will promptly review the case and provide you with feedback once the investigation is over or request additional information if needed.
Also, please be aware, that we do not charge users without their authorization and permission and act strictly in accordance with the rules of the site, which are available to all.
If you need further information, please don’t hesitate to ask.
Customer Support Team
support@meetmyage.com
Purchased trial membership for.99. When browsing through site, was offered "free" tokens to use for chats and emails. When I clicked to accept, I was charged $69.99. Called their "24" hour customer service line twice and got an automated message that nobody was available to assist me at the time, so I filed multiples complaints with PayPal, my credit card, the BBB, and the attorney general (consumer fraud division). A representative from the company finally called and tried to get me to accept a 50% refund, which I refused. The reviews say it all. This is a complete scam.
Dear David,
Thanks for your feedback!
We are sorry that you are faced with such an issue while using our platform, but in the pop-up that you clicked on was indicated that you receive 1550 credits for free if you choose to upgrade your trial subscription to the monthly Premium subscription. As you also described in your comment, you accepted the offer, so this is the reason why you were changed.
Unfortunately, sometimes the support line can be busy, so you can wait once our Support Agent calls you back, leave a voice mail, send an email to us, or write to the online chat.
If you have any questions, please contact our Support Team via email support@meetmyage.com
Their website is full of nothing but fraudulent AI generated profiles to lure you in. Check the backgrounds and none of the scenery will match your city. You will get bombarded by very attractive women who identify as living in your area. Then the messages start. Nearly all their remarks are similar. One question after another. A few do the "Krypto" investing, but I shut that down immediately. You will get sucked into endless chats to suck money out of your pocket. I canceled my membership after figuring this out in a day or two and next month, they billed me again, but would only offer a 50% refund. I even sent them the cancellation email I received. You will get one response from Support, which is a 50% refund. I hadn't used the site for 29 days, but was still charged. Save your money and time. This is a fake site and should be investigated for fraud.
Dear Patrick,
We are sorry that you had such a negative experience on our platform.
If you are sure that you canceled your subscription and one month later you were changed again, we kindly ask you to contact our Customer Support Team and provide us with the screenshot of the subscription cancelation confirmation.
Once the subscription is canceled, user receives the automatic email with the confirmation. If don't receive it, it means that the subscription was not canceled.
Please provide us with the information that we asked you for above, so we can check your information in the system.
Best regards,
Customer Support Team
support@meetmyage.com
I was chatting with Deana 57 of Riverview New BRunswick and she is all fake fro one end to the other just Catfishing at all times. She gave me three different occupations in less than two weeks! Every time you ask her the same question you did 4-5 days ago you get a different answer! What a joke this site is as anybody can post any picture of anybody and use any name with no verification done at all. Please stay away from this dishonest site what ever you do and don't try and deal with this Deana 57 from rRiverview,N.B.
Dear David,
Your feedback is essential to our improvement process. While we’re sorry to hear about your negative experience, we’re thankful you shared it with us, allowing us to address and rectify the situation.
I kindly ask you to report the profile from your account, so our Moderation Team can check and ban it in case of platform rules violations.
In case of any questions, please contact our Customer Support Team via email support@meetmyage.com
Answer: Dear Kerry, All the profiles on our site are real. Our Moderation Team diligently assesses every profile uploaded to our dating site to ensure the authenticity of our users. Rest assured, if a profile raises any suspicions or breaches our guidelines, it will be promptly suspended for a thorough investigation. Furthermore, we greatly value your collaboration in maintaining a secure environment. If you come across a profile that seems suspicious (such as doubts about the authenticity of the photos, requests for money or personal information, aggressive behaviour, or any rule violations), we kindly ask you to report such cases. This proactive approach helps us swiftly address any concerns. Your efforts play a crucial role in making MeetMyAge a safe haven for all its users, and we genuinely appreciate your contributions. If you need any assistance, please don't hesitate to reach out.
Answer: Hello, and thanks for reaching out! What is MeetMyAge? It's a premium online dating site for mature people where you can find friends, fall in love, or find a companion for the rest of your life. Since we realize that in today's world, everyone is in a hurry and everyone is always busy, we created this platform where you can find someone to talk to and meet anywhere in the world. Of course, all the profiles on our site are real. Our Moderation Team diligently assesses every profile uploaded to our dating site to ensure the authenticity of our users. Rest assured, if a profile raises any suspicions or breaches our guidelines, it will be promptly suspended for a thorough investigation. In case of any questions, please contact our Customer Support Team via email support@meetmyage.com.
Answer: Thanks for your feedback! In order to help you, please enter your email or contact us support@meetmyage.com. In case of any questions, feel free to drop our customer support a line. We will be glad to help.
Answer: Dear Joel, Thanks for your feedback! We are sorry that you are faced with an issue on our platform. This is your personal opinion and we respect it. I kindly ask you to refrain from the false accusations. If you have any questions, please contact our Customer Support Team via email support@meetmyage.com.
Answer: MeetMyAge is a premium dating platform for people who are looking for serious relationships. Honesty, openness and transparency are our main principles and always will be. Besides, our Moderation Team carefully checks every profile uploaded to the website, as we do care about the safety of our community! If the profile raises suspicions or violates any of our rules, it will be immediately suspended for further investigation. If you bumped into a suspicious profile, we are kindly asking to indicate their name, age or any other important information so that we can conduct an in-depth investigation and, hopefully, change your mind about our platform.
Answer: Hello. To resolve your issue, please contact customer support by mail or chat on the site. We will be waiting for your message.
Answer: Dear Fred, Thanks for your request! We apologize for the late reply. If you have any questions about the charges, please contact our Customer Support Team via email support@meetmyage.com
Answer: A: Dear Gusto, Thanks for your request! Just open the "Messages" tab to see the users with whom you had conversations. In case you need any additional assistance, please contact our Customer Support Team via email support@meetmyage. Com.
Answer: Dear Roger, Thanks for your question. Please contact our Customer Support Team via email support@meetmyage.com and provide us with more information about your issue. If you have not received the refund or have some payment issues in your account, please also indicate this in the email, so our Support Team can properly assist you and rectify the problem. Don't hesitate to contact us if you need any further assistance!
Answer: Dear Chris, Thanks for contacting us! If you are writing about the blue key symbol near the userіs' name in the Messages tab - it is chat request. Please follow the link to learn more about the chat request https://support.meetmyage.com/support/solutions/articles/103000004874-chat-request-how-does-it-work-. Another symbol "Green dot" means that the user is online. Don't hesitate to contact us if you need any further assistance!
Dear Herbert,
Thank you for your feedback! We're glad to hear that you had a great experience with our communication. If you ever need further assistance, feel free to reach out. We appreciate you!